Jacob Ponomarenko
Jacob Ponomarenko at Spitzer Buick GMC Parma

Jacob Ponomarenko

Finance Manager

Spitzer Buick GMC Parma

6607 Brookpark Rd
Parma, OH 44129

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3 Reviews
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3 Reviews

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3 Reviews of Jacob Ponomarenko

February 02, 2026

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Employee Rating

John was patient and really helped me figure out what car was best for me. He is really knowledgeable about all the cars they have to offer and made sure I had all the information to ensure I made the right More

by angelatego
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Heslep

Feb 02, 2026

Spitzer Buick GMC Parma responded

Thank you for sharing your feedback about John’s support. It’s wonderful to hear his expertise helped you choose the right GMC Terrain. Please let us know if we can assist you down the road.

December 09, 2025

Dealership Rating
Employee Rating

BOUGHT THE ENVISTA. ..LOVE THE CAR, THE EXPERIENCE HAS RUINED THE CAR ALL THEY CARE ABOUT IS THE WARRANTY WHICH I CANCELLED TWO HOURS AND IT IS STILL ON MY LOAN ALREADY M More

by mmortaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nicholas Bonarrigo

Dec 13, 2025

Spitzer Buick GMC Parma responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

Dec 29, 2025

mmortaro responded

so someone has contacted me on 12-10...nothing...still on my loan, I have made my second payment and the flippin extended warranty is still on my loan, also, I did not get anything in the mail so I can get my plates, is the registration going to be mailed to me the day before? I JUST FEEL LIKE BUYING A CAR TODAY IS NOT A GOOD EXPERIENCE...THEY AUTOMATICALLY SELL YOU ON THAT IT IS A PIECE OF SHIT THAT IT IS GOING TO GO BAD...

Dec 10, 2025

Spitzer Buick GMC Parma responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

Dec 10, 2025

mmortaro responded

get the 3500 extended warranty off of my loan plus the interest...should not take this long call me 440-829-4624 this whole experience makes me sick...

September 19, 2025

Dealership Rating
Employee Rating

I have purchased all my cars from this dealership location since 1992. And have always experienced great service from the sales team to the service department.👍⭐️⭐️⭐️⭐️⭐️ More

by PGCRETU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Brett Leek

Sep 22, 2025

Spitzer Buick GMC Parma responded

Thank you for your amazing review! We are honored by your continued business over the years, and we are overjoyed that our team consistently provides you with a top-notch experience. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

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