Dealership Experience
4 yrs, 10 mos
Industry Experience
6 yrs, 8 mos
13 Reviews
Write a Review13 Reviews of Jacob Payne
December 07, 2024
I found Tyler to be very upfront and honest throughout the process. It was a great and friendly experience. the process. It was a great and friendly experience. More
Other Employees Tagged: Tyler Kelly
November 30, 2024
The Kent team was outstanding. Dennis was a tremendous help. He was persistent on my behalf; he's a good listener and makes the buying experience less stressful and less complicate Dennis was a tremendous help. He was persistent on my behalf; he's a good listener and makes the buying experience less stressful and less complicated. He is extremely knowledgeable and great at his job. Jacob was patient and clearly explained the financial process to this novice. Jeremy has my eternal gratitude for making it all possible. More
Other Employees Tagged: Jeremy Eisenberg, Dennis Nickens, Tyler Kelly
October 26, 2024
The Kent Mazda dealership was very helpful to deal with. My appointment was on time and I didn’t feel overly pressured to make a purchase. My appointment was on time and I didn’t feel overly pressured to make a purchase. More
Other Employees Tagged: Tyler Kelly
September 12, 2024
We had a great experience! Would highly recommend purchasing your next vehicle here. Definitely will be returning customers. Would highly recommend purchasing your next vehicle here. Definitely will be returning customers. More
Other Employees Tagged: Steven Colon, Ronald Delphia, Tyler Kelly
September 12, 2024
Tyler was super nice and patient with me at every turn! He was super friendly the whole time and really listened when I talked, which I really appreciate! After dealing with several dealerships and many pe He was super friendly the whole time and really listened when I talked, which I really appreciate! After dealing with several dealerships and many people, Tyler was the best person I had interacted with! More
Other Employees Tagged: Tyler Kelly
March 17, 2024
I love my new 2024 Mazda CX-5 Turbo Edition! I had a 2022 Mazda CX-5 Turbo Edition that was totaled in December, when it was hit by a semi. My 2022 Mazda CX-5 did its job, protected me, kept me I had a 2022 Mazda CX-5 Turbo Edition that was totaled in December, when it was hit by a semi. My 2022 Mazda CX-5 did its job, protected me, kept me safe, and took the brunt of the impact. While waiting for the insurance claim to be settled, I reached back out to Mazda of Kent, and had the pleasure of getting in contact with Renee, who answered the phone when I called in, and I explained my situation. I knew that I wanted another Mazda CX-5, exactly like I had before, because of all of its wonderful technology, but even more importantly- because of its top-notch safety features. It was awhile before the insurance claim was settled, but Renee reached out regularly, letting me know that she’d be ready to help me find another vehicle, once everything was settled. When my claim was finally settled, I stopped into the dealership just to browse, and the first person who greeted me when I arrived, was Renee. She immediately got to work, and located the exact vehicle that I was interested in, just recently delivered to their lot. She showed me the vehicle, and let me take a look at its features, and test it out. I knew it was what I wanted, and Renee helped me get the ball rolling, to purchase it. She was friendly, helpful, kind, and knowledgeable- she knows her stuff! I left there that night with a purchase order, and I was able to get my financing done through my credit union the very next morning. Renee even offered to deliver the car to my work or home, but I chose to come in on Saturday, after work, and Renee made the process easy and seamless. If you are in the market for a top-notch vehicle with awesome technology features and excellent safety features, I highly recommend Mazda of Kent, the Mazda CX-5, and Renee. I bought my last two vehicles from Mazda of Kent, and had excellent service both times. Jake will also take excellent care of you- he helped me when I bought my 2022 Mazda CX-5, and he was extremely knowledgeable, friendly, and helpful, as well. Thank you, to Renee, Jake, and thank you, Mazda of Kent! I love my new Mazda! 🙂 More
Other Employees Tagged: Steven Colon , Renee Serino
February 29, 2024
Great experience buying my daughter her first car. Jeremy and Jacob went above and beyond. Pleasure to do business with! I would highly recommend this dealership. Jeremy and Jacob went above and beyond. Pleasure to do business with! I would highly recommend this dealership. More
Other Employees Tagged: Jeremy Eisenberg, Ronald Delphia
September 28, 2023
Mazda of Kent is amazing! they are so friendly and so helpful. I came in for an oil change and they even gave me a car wash! I highly recommend Mazda of Kent they are so friendly and so helpful. I came in for an oil change and they even gave me a car wash! I highly recommend Mazda of Kent More
Other Employees Tagged: Derik Thomas, Marc Wittenberg, Ronald Delphia, Andrew Reid, Chris Kleinholz , Shane Doak, Arshiq Khan, Marie Pfeiffer
September 02, 2023
I was really dreading buying a car due to bad experiences with shady dealers in the past. My experience at Mazda of Kent has changed my mind. Jacob was very helpful and kind, and not at all condescending. Th with shady dealers in the past. My experience at Mazda of Kent has changed my mind. Jacob was very helpful and kind, and not at all condescending. The finance department also didn't try to push unwanted products and services. So far I'm loving the CX-5, and I plan on recommending this dealership to others. More
Other Employees Tagged: Andrew Reid
March 15, 2023
We purchased a new CX-50 last week from Mazda of Kent. Extremely friendly and professional staff. This is the second new vehicle we have purchased from this dealership in the last few years and highly rec Extremely friendly and professional staff. This is the second new vehicle we have purchased from this dealership in the last few years and highly recommend them. Their service department is just as friendly and professional; we also highly recommend. Thank you Jacob (sales) and Amanda (financing). More
Other Employees Tagged: Jeremy Eisenberg , Amanda Pritchard