Jacob Payne
Jacob Payne at Mazda of Kent
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Jacob Payne

Sales & Leasing Associate

Mazda of Kent

1127 W. Main Street
Kent, OH 44240

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5.0
11 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

6 yrs, 7 mos

5.0

11 Reviews

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11 Reviews of Jacob Payne

October 26, 2024

Dealership Rating
Employee Rating

The Kent Mazda dealership was very helpful to deal with. My appointment was on time and I didn’t feel overly pressured to make a purchase. More

by Jeff L
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Kelly

September 12, 2024

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Employee Rating

We had a great experience! Would highly recommend purchasing your next vehicle here. Definitely will be returning customers. More

by Cassandra.clawson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

September 12, 2024

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Tyler was super nice and patient with me at every turn! He was super friendly the whole time and really listened when I talked, which I really appreciate! After dealing with several dealerships and many pe More

by jenna schaeffer
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kelly

March 17, 2024

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I love my new 2024 Mazda CX-5 Turbo Edition! I had a 2022 Mazda CX-5 Turbo Edition that was totaled in December, when it was hit by a semi. My 2022 Mazda CX-5 did its job, protected me, kept me More

by Julie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steven Colon , Renee Serino

February 29, 2024

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Great experience buying my daughter her first car. Jeremy and Jacob went above and beyond. Pleasure to do business with! I would highly recommend this dealership. More

by Ruthie.shuff
Sales Price Transparency
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Recommend Dealer
Yes

September 28, 2023

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Mazda of Kent is amazing! they are so friendly and so helpful. I came in for an oil change and they even gave me a car wash! I highly recommend Mazda of Kent More

by jess
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Derik Thomas, Marc Wittenberg, Ronald Delphia, Andrew Reid, Chris Kleinholz , Shane Doak, Arshiq Khan, Marie Pfeiffer

September 02, 2023

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I was really dreading buying a car due to bad experiences with shady dealers in the past. My experience at Mazda of Kent has changed my mind. Jacob was very helpful and kind, and not at all condescending. Th More

by Jen B.
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Reid

March 15, 2023

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We purchased a new CX-50 last week from Mazda of Kent. Extremely friendly and professional staff. This is the second new vehicle we have purchased from this dealership in the last few years and highly rec More

by Ian P.
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Eisenberg , Amanda Pritchard

Mar 16, 2023

Mazda of Kent responded

Hi Ian, Congratulations on your new vehicle! We are happy to hear that you had such a positive experience with our team! Please don’t hesitate to reach out if there is anything else we can do for you!

December 18, 2022

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I had a great second experience with Mazda of Kent. Very knowledgeable and friendly staff More

by mdorenkott
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Dec 19, 2022

Mazda of Kent responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

Jan 10, 2023

mdorenkott responded

I had a great experience with Mazda of Kent, I worked with several team members and they were first class all the way. My vehicle was delivered to my work by Jacob and he did a great job of explaining the features and benefits of the vehicle.

December 15, 2022

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Employee Rating

Jacob Payne was welcoming and very knowledgeable about all the Mazda vehicles. I wasn’t sure which vehicle I wanted so he took his time and showed me the difference between the various SUV’s. I decided More

by mrsmass
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Eisenberg

Dec 16, 2022

Mazda of Kent responded

Thank you so much for your praise and kind comments about Jacob! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

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