Jacob Nooter

Refuses to return calls, buyers are passed from rep to rep with story after story. If they don't believe they can sell you a car with in an hour and at an inflated price then you are just a speed bump to rep with story after story. If they don't believe they can sell you a car with in an hour and at an inflated price then you are just a speed bump to them. Screenshot everything, after receiving a written price quote from a sales manager the vehicle price was raised by over 1000 dollars in listing with rep claiming the price I had was "discounted" despite cargurus flagging it as above market value before change. Cherry picked/fake reviews, untrained sales reps (Ray) under the table deals (Jake) laughable lies (Car has been in reconditioning for 3 weeks with no work done) BBB complaint filed, AZ DOT inquiry opened. Next call is to Paul Weitman to explain Royal Kia's discrimination against buyers More

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We had a great experience with Luis Torres he was a exceptionally professional and helped us define the best vehicle that was most appropriate for our needs he didn’t attempt to oversell we checked his exceptionally professional and helped us define the best vehicle that was most appropriate for our needs he didn’t attempt to oversell we checked his work, and he was extremely honest about all of the potential vehicles that would fit our needs I would say we i’ve been to several dealerships with negative experiences and we are extremely happy with our experience. The sales team was great. They thanked us after the sale they took care of any potential concerns we had putting us at ease and completing the sale within a very fast timeframe. we are extremely happy and appreciate our new relationship with the dealership. More

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Great experience mange to get the vehicle that I wanted and that I was looking for. and that I was looking for. More

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I recently visited Royal Kia and had an amazing experience thanks to Jake and Luis! As a woman who knows very little about cars, I was initially nervous. But both Jake and Luis made me feel comfort experience thanks to Jake and Luis! As a woman who knows very little about cars, I was initially nervous. But both Jake and Luis made me feel comfortable right from the start. Jake was incredibly attentive and really took the time to listen to what I was looking for in a car, while Luis was super knowledgeable and helped me understand the features of different models. They made the whole process easy and stress-free. They genuinely wanted to ensure I was happy with my choice. If you’re looking for a car dealership where you’ll feel supported, respected, and treated with kindness — especially if you’re not a car expert — I highly recommend Royal! More

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It’s clean tidy and well managed. Location is great too.. choice of vehicles is great Location is great too.. choice of vehicles is great More

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The environment was very professional and warming. Nicole and Jake were very knowledgeable and helpful. Nicole and Jake were very knowledgeable and helpful. More

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I've bought quite a few cars in my life . This dealership is by far the best experience. The way they run the establishment is alot better then all that other places . Great customer service This dealership is by far the best experience. The way they run the establishment is alot better then all that other places . Great customer service. I got to see how service is as well they were great with the customers. If you looking to buy a car . This is the place. Plus they have great warranties More

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If you're looking to buy a car this place is by far the best car buying experience and I've bought at least 4cars from different dealers. Aron was great both Arons were exceptional. No pressure great deals best car buying experience and I've bought at least 4cars from different dealers. Aron was great both Arons were exceptional. No pressure great deals . Great warranty if I could rate it any higher I would. Go buy a car from Royal.. you won't be sorry !!! More

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They were extremely helpful and helped me get my car super fast and easy. This is my second time getting a car from them but my family’s 7th and we love it super fast and easy. This is my second time getting a car from them but my family’s 7th and we love it More

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He helped ease my stress and get me into a car more suitable for my family suitable for my family More

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