Jacob Lubinski | Page 46

Excellent, straightforward Greg turner did a fantastic job throughout the entire buying process. I applaud him for his efforts throughout the process to ensure continued satisf Greg turner did a fantastic job throughout the entire buying process. I applaud him for his efforts throughout the process to ensure continued satisfaction. The entire team has been great from Pete k to their online sales guy, Gary Mueller. More

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No hassle car buying This was the first ever, no hassle car buying experience that I have ever had. In the past, I have wanted to walk out, curse out or call out, sales pe This was the first ever, no hassle car buying experience that I have ever had. In the past, I have wanted to walk out, curse out or call out, sales persons at other infinity or car dealerships. My husband bought a SUV the following week from another manufacturer, and boy did his experience bring back bad memories of my previous car buying experiences. Lets say, his car buying experience was nothing like my laid back and fun experience. I was comfortable, relaxed and had no buyers remorse when I left. It was as car buying should be- fun and without the hassle. Also, Gary was responsible for our initially coming in because he did superb followup and returned our calls and was not overbearing. More

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Hassle free, great experience! This was the best experience we have had purchasing a car. Adam was friendly and personable and really made us feel comfortable buying our first luxu This was the best experience we have had purchasing a car. Adam was friendly and personable and really made us feel comfortable buying our first luxury car. We never felt any pressure from any of the staff to look at a particular model and when we selected a model there were many in stock. Going through the financing process was easy with Jacob, any questions we had were answered in full. Even though it was getting close to closing time, Andres showed us all the bells and whistles on our new car so we really understood how to use everything. Andres' patience and friendliness was a great end to our experience that evening. We brought our new certified pre-owned car back a few days later after we noticed a few scratches and Adam was very accommodating by having the car waxed and buffed. We will buy a car from here in the future and look forward to seeing the same staff again. More

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Salesman let me down....disappointed Found the vehicle online and started email communications with Breanna. She was excellent answering all my questions. Dealership lowered the price sin Found the vehicle online and started email communications with Breanna. She was excellent answering all my questions. Dealership lowered the price since Timing belt has not being done. Acura/Honda need Timing belt replaced at 105k miles. Was little pushy since it was end of the month for them and they want the sale. I need vehicle quickly before school starts and this was the only TL Type S that was close to me, although I was more than 350 miles away. Agreed to the price and was introduced to Adam Fick and Gary Muller. Paid them a deposit to hold the car. Talked to Adam couple of times and he sat in the vehicle and answered all my questions. Was told there was nothing wrong with the car. I also asked if all the keys and carpet were there and was told by Adam that everything is there. Decided to buy the car and drove 6 hrs from Minnesota with a friend to pick the car. Saw the car and immediately found that car had tinted windows, right rear door panel torn and Adam said only one key avaialbe. I was disappointed at him. Why you did not disclose this to me. Tinted windows no big deal but torn door panel and only one key really made me mad. Adam lied to me over the phone. He told me he will contact previous owner for the keys and to give him a week. So I paid cash and bought the car. Siging paper work took some time too. Also charged me $195 for documents fee. What the xxxx, I paid cash, give a me receipt let me go. I understand if I had financed, lot of paperwork envoled, but I paid cash. After a week I called and emailed Adam several times about keys, kept saying can't get hold of previous owner. I told him to pay for a key and I will pay for programming at an Acura Dealer, which is another 85 miles from where I live, but they refuse to do that. A new key and programming cost $300. Not only they lied to me about the keys initially when I talked over the phone , they did not want to correct their mistake and buy a key for me. Top of that Jacob Lubinski entered the wrong selling price on my State Registration Papers that he filled out by extra $3000. Not professional at all. So for buyers from long distance, be careful what this dealership tells you. For the dealership and Adam, be honest and disclose all the facts truthfully. Customers like honest people and they will come back for your service. YOU WERE NOT HONEST WITH ME AT ALL. More

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Best experience ever I've purchased and leased many vehicles and I can honestly say that this was the easiest and most painless purchase yet. Adam Fick was my salesman an I've purchased and leased many vehicles and I can honestly say that this was the easiest and most painless purchase yet. Adam Fick was my salesman and he was very quick to respond to any questions I had and we had everything worked out before I even had to step foot in the dealership. He was honest and to the point which I respect. I test drove the car, signed some papers (which were exactly the terms we had discussed) and was on my way. Did I mention that this is the nicest dealership I've ever been in? More

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Outstanding Walked into the beautiful dealership and was promptly greeted by a very pleasant and friendly receptionist. Met Gary Muller and Adam Fick for the firs Walked into the beautiful dealership and was promptly greeted by a very pleasant and friendly receptionist. Met Gary Muller and Adam Fick for the first time (had talked with both gentlemen over the phone). I was impressed with their knowledge and their willingness to make this experience an extremely easy and painless experience. I was looking for a CPO G37x. Adam showed me several beautiful cars. I made my selection, got a fair value on my trade, purchased the vehicle and was headed back home very quickly. I highly recommend both of these gentlemen and their dealership. One other thing the young man that detailed and explained the features of my new purchase did a fantastic job. Thanks again for a very pleasant experience. Also, Thanks Gary for putting up with me over the last couple of months. More

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Excellent experience! I recently purchased a vehicle from Adam at Infiniti of Clarendon Hills. He was a pleasure to work with and wasn't that pushy salesman type. He spen I recently purchased a vehicle from Adam at Infiniti of Clarendon Hills. He was a pleasure to work with and wasn't that pushy salesman type. He spent a big part of his day answering questions, test driving some cars with me, and reaching a number that I was comfortable with. I really appreciated his great work ethic and overall personality. I will definitely do business with him again. More

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Great customer service! Adam Fink was just great! Very professional and at the same time took care of us like family. We purchased the QX60 as a family car and Adam had our Adam Fink was just great! Very professional and at the same time took care of us like family. We purchased the QX60 as a family car and Adam had our family's safety in mind. We also worked with Jacob Lubinski in finance and he was the best and very friendly. We couldn't be happier and we'll definitely be visiting the Infiniti location again when we're ready to upgrade or buy another. Professional dealer top to bottom. Thank you! More

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M37x Purchase I recently purchased a used M37x from this dealership and couldn't be happier with the entire experience! Phil was my Sales Associate and he made sure I recently purchased a used M37x from this dealership and couldn't be happier with the entire experience! Phil was my Sales Associate and he made sure I was well informed during the sale. I wouldn't hesitate to buy another car from this dealership! More

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A Winning Team Adam Fick is the best salesman ever. He was knowledgeable, friendly, courteous, and a true advocate for me in securing a great deal. Jacob Lubinski wa Adam Fick is the best salesman ever. He was knowledgeable, friendly, courteous, and a true advocate for me in securing a great deal. Jacob Lubinski was sensitive to my budget concerns and financial issues and made finance painless. Joe Fruzyna from management and Peter Korallus from administration took time to meet me offering support with after purchase care, assurance, access, and dealership history. A great team who made me feel like family gave me the best car buying experience ever. Thanks guys! More

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