Jacob Lubinski | Page 41

Purchase 2017 QX80 My wife and I had an exceptional experience in purchasing our new 2017 QX80 at Infiniti of Clarendon Hills. Everyone at the dealership was very knowle My wife and I had an exceptional experience in purchasing our new 2017 QX80 at Infiniti of Clarendon Hills. Everyone at the dealership was very knowledgeable, friendly, exceeded our expectations, and provided excellent service. It was a pleasure for us to do business there. We will definitely recommend this dealership to all our family and friends. In fact our son had already purchased his car there and recommended the dealership to us. Excellent experience! More

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Great, painless experience, no games played Although my wife has been getting her car serviced here for almost 10 years, I started out my search using TrueCar through my employee benefit hub. I Although my wife has been getting her car serviced here for almost 10 years, I started out my search using TrueCar through my employee benefit hub. I was contacted by several dealers, Infiniti of CH was just one of them. They didn't come in the lowest with their pricing initially, but since my wife had a favorable experience with their service department, I decided to deal with them first in person. Email communication was prompt and straightforward with Nina. I took the day off planning on test driving the Q50 Sport and Red Sport. Upon arriving at the dealership I noticed how nice and well maintained it was. We were introduced to Jeff, our salesperson. He was very personable and seemed very knowledgable of the cars. I've had previous buying experiences where I knew more about the car I was purchasing than the employees. Not so with Jeff. He ran through the differences in features and performance with the two cars I was considering (never really considered the Sport but I wanted to compare the two.) The test drive was great. Jeff let my wife and I go out on our own and he insisted we take as long as we want. "Don't come back in 5 minutes." We took full advantage of this with both cars and it allowed us to really compare the performance. After deciding on the Red Sport 400, it was time to talk numbers. Jeff never made me feel pressured. I was expecting several back and forth negotiations, but really, he just said, "what's the price you're looking for." We told him if you hit this price we'll take it today. He showed it to his sales manager and that was it. No fuss, no making it seem like I was taking food off his table. Financing was also a breeze. Jacob, the finance manager never pressured me into any extended warranties or extras. I did purchase tire and wheel protection, which came with a bunch of extras, because of the cost of the run flats and the 19" wheels. I've had this protection before on my other vehicles and they've paid for themselves. He knocked down the price on it so, why not? But the no pressure selling extended warranties was appreciated. Jacob even said, Infiniti has a great warranty so maybe take a look at this as the factory warranty runs out. After the ink dried on the deal, we walked out the the service bay where Andreas gave me a run down of the car's features. I'm not quite sure what his full role in the business is, but he seemed knowledgable of both the cars features and potential customization opportunities. He gave me a great price on tinting the windows, plus, gave me some info on mods that will up the performance and looks while keeping the warranty. I've only had the car a few days, but if my wife's experience of a decade with this dealership is what I can expect, I'll have no regrets on this purchase. More

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Very Pleasant Everyone was very polite, helpful, and very professional. The showroom was very clean. I found the touch screen technology for the financing paperwo Everyone was very polite, helpful, and very professional. The showroom was very clean. I found the touch screen technology for the financing paperwork amazing. A very pleasant buying experience. More

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Great Car Buying Experience! This is an absolutely great dealership. Fantastic communication, extremely nice people to deal with. I'm very happy with my new Q60 Red Sport and woul This is an absolutely great dealership. Fantastic communication, extremely nice people to deal with. I'm very happy with my new Q60 Red Sport and would highly recommend this dealership! Honestly the best car buying experience I've ever had. More

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Nice sales, nice place Overall, it was good experience with all the representatives I met. Specially I want to mention Jacob. He was very nice, professional, and kind. We Overall, it was good experience with all the representatives I met. Specially I want to mention Jacob. He was very nice, professional, and kind. We talked about my work for a bit and he was happy about it. He's a guy with curiosity. Other sales employees are nice, too. The only thing I recommend them improve in the future is that please be more patient with customers. We know that it is a way to get deals done, but rushing still feels non-ideal. They are very professional, though, and the deal was satisfactory. So all in all I remember almost only the good parts. An update: Problems exist for the vehicle. Have visited 3 times trying to solve them. For the 3rd visit they couldn't even identify the problem but I showed the noise to the technician and he heard it. I am keeping my faith and let's see how it goes. More

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Amazing experience, great people! Jeff Walker was the gentleman who helped me with the purchase of my 2014 Infitini Q50. He went above and beyond to get me a great deal and make sure I Jeff Walker was the gentleman who helped me with the purchase of my 2014 Infitini Q50. He went above and beyond to get me a great deal and make sure I walked out of the dealer happy with my purchase. I've been through the car buying process plenty of times and I can honestly say this is the first time I left the dealer with a peace of mind that I was not scammed in any way. Thank you to the staff at Infiniti in Clarendon Hills! More

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Great way to purchase a Certified Pre-Owned Q50! I live two states away from this dealership and it was worth the drive! They had the largest selection and the most options while I shopped for a cert I live two states away from this dealership and it was worth the drive! They had the largest selection and the most options while I shopped for a certified pre-owned Q50. Gary was available over the weekend to help me plan my journey. Phil helped us road test and discuss the various options and was full of personal insight as he walks the walk by using the Infiniti cars daily. Jacob was able to professionally get the financing done and was excellent at keeping family important. Andres is a technical whiz and was very helpful in introducing me to the basics of the tech package on my Q50. Hoping to buy another vehicle there within the next two years! Thanks for making the trip easy! More

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Pleasent car purchase My experience @ this dealership has been so great & i would recommend their professionalism @ a scale of 10 being the highest. My experience with my My experience @ this dealership has been so great & i would recommend their professionalism @ a scale of 10 being the highest. My experience with my sales person right from the first conversation from Jeff Walker has been a graceful & comfortable & most of all honest experince,& thats all u can ask for that makes everthing else run smoothly. More

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David and Ann Rose buy a QX50 What a wonderful experience both my self and my wife had in purchasing a new car. Both Bob and Gary did a great job working the deal and educating us What a wonderful experience both my self and my wife had in purchasing a new car. Both Bob and Gary did a great job working the deal and educating us on the project. I had 3 dealer working on this purchase and your dealership was the most helpfull and had the best deal. More

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Great Auto Buying Experience Dealership was awesome! From Gary, Rishi,Jake and Nick!! Thanks for all your help getting me in and out with my GX60. The personal touch, the selectio Dealership was awesome! From Gary, Rishi,Jake and Nick!! Thanks for all your help getting me in and out with my GX60. The personal touch, the selection and savings where all fantastic ! Great overall experience and highly recommend !! More

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