Jacob Lubinski | Page 37

Exceptional, quality service! My husband and I had discussed getting an Infiniti for the past month as a second car. After looking online my husband was contacted almost immediate My husband and I had discussed getting an Infiniti for the past month as a second car. After looking online my husband was contacted almost immediately by Paul Balice at Infiniti CH. He was very courteous and professional. Other dealerships who contacted my husband were not as polite and courteous. Paul asked in detail about our needs, wants, and desires. He put us in contact with Bauti Yarbrough immediately and they worked hard to earn our business from that moment forward. When we got to the dealership for a test drive the attention and service was highly exceptional. Bauti was very professional, friendly, knowledgeable, and built a great rapport with us. It was such a pleasant experience working with Bauti, Paul, and the finance manager Jake. Even the receptionist and other salesman offered us beverages and made sure we were comfortable. We look forward to getting our next family vehicle from Infiniti CH in the near future. We have found a place we can trust and continue to do business with. More

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Exceptional Dealership When I entered the dealership, I felt welcomed. My Saleman Mr. Steve Johnson was outstanding. He was not pushy or aggressive. He treated me with digni When I entered the dealership, I felt welcomed. My Saleman Mr. Steve Johnson was outstanding. He was not pushy or aggressive. He treated me with dignity and was very respectful, and I appreciate that. The entire staff was wonderful. I would recommend this dealership to everyone that is looking to purchase a new vehicle. I feel at home when I’m there. Thank you! More

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Smooth car buying experience. I've purchased from Bob Polanek in the past, and made sure I found him for this purchase as well. He understood our needs, arranged things on our term I've purchased from Bob Polanek in the past, and made sure I found him for this purchase as well. He understood our needs, arranged things on our terms, and his product knowledge is 2nd to none. First class experience all the way. More

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The vehicles speak for themselves! Bob P. is a great salesman personable, but NOT pushy. And who needs to be pushy with the quality of pre-owned automobiles that Infiniti of Clarendon H Bob P. is a great salesman personable, but NOT pushy. And who needs to be pushy with the quality of pre-owned automobiles that Infiniti of Clarendon Hills sells. I came from 6500 South (south side of Chicago) to see this vehicle! Bob had it cleaned and pulled inside their "eat off the floor" clean service area! He also got me a high trade in value for my vehicle at the time! After a test drive and discussion it was clear that this vehicle would be mine. And it is now in my garage!! . Hey Bob thanks for the special key chain you gifted me. I love it! More

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I had an awesome experience. I had a great experience with buying my first INFINITI. Great customer service and friendly staff. Bob knew what I wanted and found it for me. I had a great experience with buying my first INFINITI. Great customer service and friendly staff. Bob knew what I wanted and found it for me. More

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Best place to buy from I visited many dealerships while car shopping and deciding on the right SUV for our family. At Clarendon Hills Infiniti I worked with Bob Polanek and I visited many dealerships while car shopping and deciding on the right SUV for our family. At Clarendon Hills Infiniti I worked with Bob Polanek and Gary Muller. We were impressed with the friendliness, knowledge and helpfulness of the team there. Their response rate to our inquiries both online and via voice mail was incredible. We love our new SUV and they made the whole experience very easy and seamless for us. Jake walked us through all the paperwork in no time at all, Abel was very patient when he explained all the controls and instruments for us. I would highly recommend Clarendon Hills Nissan, especially Bob and Gary! More

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Respectful, Easy Transaction Steve was very easy to work with. He was calm, patient, and very knowledgeable about his product. We were never pressured about our decision and he o Steve was very easy to work with. He was calm, patient, and very knowledgeable about his product. We were never pressured about our decision and he offered a great explanation of the pre-owned market. We're very pleased with our 2017 QX60 More

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Great service I purchased BMW X5 the sales man was very professional.He exspained the process and was very kind. Financing department was excellent. I would reco I purchased BMW X5 the sales man was very professional.He exspained the process and was very kind. Financing department was excellent. I would recommend the dealership to my friends and family.I am very happy with me vehicle. More

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"Exceptional Service!" Infiniti of Clarendon Hills is committed to excellent service! I purchased my first Infiniti back in 2012 and I worked with Adam at the time. He was s Infiniti of Clarendon Hills is committed to excellent service! I purchased my first Infiniti back in 2012 and I worked with Adam at the time. He was such a pleasure to work with and the service was impeccable. I stopped in the other day to get an oil change and decided to take a look at the new cars on the showroom floor and I met Steve Johnson. Once again I received EXCEPTIONAL service! Steve was very pleasant and professional. The same goes for Jacob Lubinski, he was a pleasure to work with as well. Due to the level of service I receive from Infiniti this is why they earn my business. A big THANK YOU to Steve, Jacob, Joe and the rest of the crew at Infiniti of Clarendon Hills! Great job!!! More

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Infiniti of Clarendon Hills always puts the customer first! I have been a customer of Infiniti of Clarendon Hills since October, 2015, and I can assure you I will continue to be a customer for many years to com I have been a customer of Infiniti of Clarendon Hills since October, 2015, and I can assure you I will continue to be a customer for many years to come. Infiniti of Clarendon Hills makes every experience, from sales, aftermarket sales, service, and parts, a great one! I was first introduced to Infiniti of Clarendon Hills through their aftermarket sales team, as they had an unbeatable offer for adding a cellular remote start system to my car. After scheduling the appointment for the remote starter installation, I realized that I would also need my 15,000 mile service completed around that same time. After bringing this to the attention of the aftermarket sales team, they introduced me to one of their award-winning service consultants, Anna Chmielewska, who worked with them to coordinate the remote starter installation and 15,000-mile service. Everything was seamless, and I vowed to be a return customer. Their dedication to providing their customers with the best experience imaginable couldn’t be more apparent and genuine. Shortly thereafter, my mom was in the market for a new car. She loved my Q50 and decided to buy her own. After hearing about the great experiences I’ve had at Infiniti of Clarendon Hills, she decided to purchase her Q50 from them without hesitation. Eric Eckert, our Sales Consultant, made the car buying experience a breeze. From the start, Eric was eager to work with us and wrote up a fantastic deal on a new Q50. There was no haggling or back-and-forth on any of the pricing; they amazed us with their first offer. Both Eric and our finance manager ensured that the rest of purchase process went smoothly and accommodated all of our needs. My mom and I have continued to bring our Q50s in to Infiniti of Clarendon Hills for service for the past three years, and to put it simply, Anna continues to exceed our expectations each and every time. After a car accident, I was in the market for a replacement car, as my 2015 Q50 was in a total-loss accident. Once again, Eric was happy to take care of me and ensured the heartbreaking experience of replacing my 2015 Q50 was as easy and effortless as possible. Before arriving at Infiniti of Clarendon Hills, Eric had a 2018 Q50 with all of my desired features ready to go and had most of the financing details worked out. Once again, I was provided with an amazing offer without any haggling or negotiating. I had a great experience working with Jacob, another business manager, as well. Both Eric and Jacob demonstrate the utmost care for their customers. I am grateful for the opportunity to work with Infiniti of Clarendon Hills, and look forward to working with them in the future. More

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