Jacob Lotano
Jacob Lotano at Mohawk Chevrolet
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Jacob Lotano

Business Manager

Mohawk Chevrolet

639 State Route 67
Ballston Spa, NY 12020

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4.7
264 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

4 yrs, 9 mos

Languages Spoken

English English

4.7

264 Reviews

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264 Reviews of Jacob Lotano

November 20, 2024

Dealership Rating
Employee Rating

The minute you walk in the atmosphere is uplifting. There was no wait time someone assisted me immediately. Everyone that assisted me was very kind and courteous, and made it a pleasant experience More

by JSTEVENSBROWNS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 15, 2024

Dealership Rating
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Mark was wonderful! ! Worked well with me to get a great deal. Would def go back to him More

by MBARSCZ63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Amato, George Laboy

November 14, 2024

Dealership Rating
Employee Rating

Prompt and attentive. Very clean dealership. Met all my needs and some. Looking forward to do more business with them. More

by JLGRIFFIN135
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2024

Mohawk Chevrolet responded

Thank you for the wonderful feedback! We're so pleased to hear that our team met your needs and exceeded your expectations. Your kind words about our dealership mean a lot to us. We look forward to serving you again in the future—welcome to the Mohawk Chevrolet family! 🚗✨

November 13, 2024

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Employee Rating

The people are great and very helpful. Kind considerate. Professional. Everyone should buy from mohawk Chevrolet More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: George Singer, Anthony Lokie

Nov 15, 2024

Mohawk Chevrolet responded

Thank you so much, Jeff! We’re thrilled to hear you had such a positive experience with our team. Your kind words mean the world to us, and we truly appreciate your recommendation. Welcome to the Mohawk Chevrolet family, and thank you for trusting us with your purchase! 🚗🎉

November 12, 2024

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Everyone at Mohawk Chevrolet was nice to deal with and they went out of thier way to help! More

by AMNWOL8
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 15, 2024

Mohawk Chevrolet responded

Thank you for sharing your experience! We're so glad to hear that our team went above and beyond to help you. It’s always our goal to provide exceptional service, and we’re thrilled to have you as part of the Mohawk Chevrolet family. Enjoy your new ride, and thank you for choosing us! 🚗✨

November 06, 2024

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I’ve had my fair share of experiences at dealerships that felt sketchy and overly sales-driven, so I didn’t expect much going into Mohawk. However, I was genuinely impressed and left with a great sense of sa More

by Yejee Gysel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Sellick

Nov 15, 2024

Mohawk Chevrolet responded

Thank you so much, Yejee, for such a detailed and thoughtful review! We’re honored to have been able to provide a positive and stress-free experience, especially during what must have been a challenging time after your previous car was totaled. Jacob and Nick will be thrilled to hear your kind words about their professionalism and dedication. It’s feedback like yours that inspires our team to go above and beyond for every customer. Welcome to the Mohawk Chevrolet family, and thank you for trusting us with your business. We’re here for you anytime you need us—enjoy your new car! 🚗😊✨

November 06, 2024

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Employee Rating

Service was great, in and out in 1. 5 days. Offered a 10% discount on a multi service invoice that I did not get at time of invoice, service manager made sure to get me a refund of the 1 More

by taco03mud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Rivers, Dominick Vitti

Nov 15, 2024

Mohawk Chevrolet responded

Thank you for sharing your experience! We're glad to hear that your service was quick and efficient and that our team resolved the discount issue to your satisfaction. Taking care of our customers and making things right is always our priority. We truly appreciate your trust and look forward to assisting you again next time. Thank you for choosing Mohawk Chevrolet! 🚗😊

November 05, 2024

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Employee Rating

I feel that each person in which I spoke to was great. Johonna was very friendly and helpful. Kasey was also great to work with and not pushy at all. Jake was friendly although I didn’t meet for final sig More

by CLDORAN0607
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Marsh, James Elbrecht, Kasey Knickerbocker , Nathan Dinuzzo, delivery consultant, 5 stars

Nov 15, 2024

Mohawk Chevrolet responded

Thank you for taking the time to share your experience. We’re so glad to hear that Johonna, Kasey, Jake, James, Nathan, and Jack all left such a positive impression and provided great service. However, we’re truly sorry to hear about the dings on your vehicle’s hood. Your feedback is important to us. Please don’t hesitate to reach out to us directly so we can discuss how we can assist. Thank you for bringing this to our attention. 🚗✨

November 03, 2024

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Employee Rating

Great place to purchase a vehicle. Awesome staff as well as the support staff(service dept). More

by BUSH70J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 29, 2024

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Employee Rating

Very smooth transaction. One of the easiest times I’ve dealt with a dealership. Was a pleasure to deal with. More

by HUSKY257
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
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