Jacob Kimble

Went in on June 29, was told they had to put the car threw the shop for new tires and top fluids, lie. I had to call back to finally hear if the car was even there anymore. I got a TEXT back. Go to buy threw the shop for new tires and top fluids, lie. I had to call back to finally hear if the car was even there anymore. I got a TEXT back. Go to buy it, they did fill oils, gas was at .25 of a tank, we assumed they would finish detailing while I was in finance, wrong. Waited an hour for finance, I ask one of the finance men if he knew where our paperwork was, he said nope. Well come to find out that was our finance man. I told him we have had a very bad day (our daughter locked our infant in the car while we waited) so we would love to just sign and get home our kids are drained. He taps his pen and just looks at me for like 30 seconds. THEN we finally go to leave, HE REFUSED A TEMP TAG!! So, the sameman had to go BACK to our trade in car and get our tags!! Of course that took time! Needless to say, we had a prime example of what NOT to do while we were there. We will never be back, even though we love the car we got, so far, I'll look at any other dealership before I ever look there again. More

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As with every consumer, we had many fine places to choose to buy our Honda CRV. Brian stood out as the most honest, forthright, and "no games" -- we appreciated this and chose Brian to be "our guy". A call to buy our Honda CRV. Brian stood out as the most honest, forthright, and "no games" -- we appreciated this and chose Brian to be "our guy". A call from his manager, Jacob Kimble, the day before we arrived was a nice touch as well. It was also nice that he never seemed exasperated with my many calls and questions and the need for greater detail. I see a review where someone wrote "transparent" -- good description. Thank you, we'll look forward to servicing there too! More

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I had a great experience with Ben and with Napleton. If I ever need another car I know where I’m looking first If I ever need another car I know where I’m looking first More

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I had a great car buying experience from beginning to end. Brian was great at answering all my questions. Mark worked with me to make sure I could get the best deal. We were there after closing and never end. Brian was great at answering all my questions. Mark worked with me to make sure I could get the best deal. We were there after closing and never felt like we were being rushed to leave. Brian even pulled my old and new car into the service area so we could trade them out and didn’t have to be out in the snow. More

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