Jacob Joseph
Jacob Joseph at Ocean Cadillac
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Jacob Joseph

Certified Brand Ambassador

Ocean Cadillac

17800 Ipco Rd
Miami, FL 33162

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4.3
25 Reviews

Industry Experience

3 yrs, 11 mos

Specialties & Trainings

Cadillac Certified

4.3

25 Reviews

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25 Reviews of Jacob Joseph

December 02, 2024

Dealership Rating
Employee Rating

Jacob from Ocean Cadillac was nice and professional he also helped us fix our radio over the phone even after the sale was done. Thanks again Jacob! More

by samarooroo12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2024

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad Jacob was able to help, and we hope to see you again!

November 30, 2024

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Employee Rating

Thanks Jacob Joseph for my New Escalade! We will recommend to all of our friends and family! More

by Prime Style LLC
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 02, 2024

Ocean Cadillac responded

We are so glad that we had the opportunity to work with you, and that Jacob and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

November 02, 2024

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"Ocean Cadillac's staff is truly exceptional! From sales to service, every team member demonstrates outstanding expertise, kindness and commitment to customer satisfaction." More

by DBA
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 04, 2024

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 01, 2024

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Employee Rating

Thank you Jacob and Jesse for helping me build and order my 2025 Escalade. Can't wait for it to arrive. More

by patricefontus9
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Henry

Nov 01, 2024

Ocean Cadillac responded

Thank you so much, Patrice, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

November 01, 2024

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Jacob was amazing to work with. After experiencing two hurricanes and losing my vehicle, he was empathetic, straightforward and helped me navigate a purchase from a distance. Then Z More

by BOB.GURSKIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Dehring, Victor Lopez

Nov 04, 2024

Ocean Cadillac responded

Thanks for your feedback on your recent visit to Ocean Cadillac. It's great to hear that Jacob and Zachary were able to assist you and that you had such a positive experience.

October 31, 2024

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I had a fantastic experience with Jacob! From the test drive to signing the dotted line, everything was handled smoothly and efficiently. The entire process was completed within an hour, and More

by Nextlevelprestige
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Dehring

Oct 31, 2024

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jacob and our team, and we look forward to working with you again.

October 30, 2024

Dealership Rating
Employee Rating

My family and I had an amazing experience here all around. From Jacob our sales man to Zachary in finances. It was a smooth process purchasing my new truck. Thank u Jacob! More

by briana.nardozza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Dehring

Oct 31, 2024

Ocean Cadillac responded

Briana, Thank you for your very kind review. Jacob and Zachary strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac.

September 06, 2024

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Whole staff was amazing there honest and keep there word i though incould get approved zav Victor and Angel made it happen More

by GURU305TR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2024

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Victor and Angel, and we look forward to working with you again.

August 31, 2024

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Employee Rating

Getting an answer from my sales guy seems almost impossible, always says he is busy i guess he has too much work to attend someone who already purchased from him. Thankfully the finance guy has help More

by ALAIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Anthony in finance

Sep 04, 2024

Ocean Cadillac responded

Thank you for bringing this to our attention, Alain, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 07, 2024

Dealership Rating
Employee Rating

I was overwhelmed, Jacob was very nice and know what he was doing. He was beyond helpful. More

by DORY_NADINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2024

Ocean Cadillac responded

Thank you so much for your wonderful review! We are thrilled that Jacob had the opportunity to provide you with great service. We thank you for choosing Ocean Cadillac!

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