Jacob Groth
Jacob Groth at Acura of Brookfield
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Jacob Groth

Financial Services Manager

Acura of Brookfield

19180 W Bluemound Rd
Brookfield, WI 53045

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57 Reviews

Dealership Experience

6 yrs, 11 mos

not yet
rated

57 Reviews

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57 Reviews of Jacob Groth

August 12, 2024

Dealership Rating
Employee Rating

Cannot say enough good things about this dealership. Rich Bravata (sales) is A1, honest, and user friendly. Everyone from sales to paperwork are user friendly. Needed a car for my son on short notice More

by mhuitink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Bravata

Aug 12, 2024

Acura of Brookfield responded

Thank you so much for your business and feedback! We're thrilled your experience was a good one! Please let us know if there is anything we can help you with in the future.

August 30, 2021

Dealership Rating
Employee Rating

Great experience. In these times dealers don’t have much inventory or room to move. Stuart Jacob and Denver still cared and worked hard for us. More

by npanella87
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stuart Beispiel , Mike Baker , Denver

Aug 31, 2021

Acura of Brookfield responded

Congratulations on your new vehicle. Thank you for sharing about your positive buying experience.

August 25, 2021

Dealership Rating
Employee Rating

The dealership and staff were well educated on their product and conveyed that knowledge effectively. The team was thorough and made sure to let me know where to access answers for any future questions More

by steve.werner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Kaemmer , Jaonon Yang

Aug 25, 2021

Acura of Brookfield responded

Congratulations. Thanks for sharing about your great experience. We hope you are enjoying your new vehicle.

August 12, 2021

Dealership Rating
Employee Rating

The entire Acura team was very helpful. We appreciated their flexibility during a difficult car sourcing environment. We are really enjoying our new vehicle. Thanks! More

by pgriepentrog
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Somers

Aug 12, 2021

Acura of Brookfield responded

Congratulations on your new vehicle. Thank you for sharing this great review and we are happy to hear you are enjoying your new vehicle.

August 10, 2021

Dealership Rating
Employee Rating

Great job, no waste of time, best service and quick turn around on my new lease. Stuart was just awesome! Excellent experience , will come back. More

by brenda-bartholomew
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stuart Beispiel

Aug 11, 2021

Acura of Brookfield responded

Congratulations on your new lease. Thank you for sharing about your excellent experience with Stuart. We hope you are enjoying your new Acura.

August 02, 2021

Dealership Rating
Employee Rating

Excellent customer service. Listens to the customer and recommends the best solutions to need the customer's needs/desires. Keeps the customer appraised of the status of an order. The financing, prep, and More

by pjkautz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Bravata , Denver Bramel

Aug 02, 2021

Acura of Brookfield responded

We are thrilled to hear about your excellent buying experience. We appreciate your business and hope you are enjoying your new vehicle.

July 30, 2021

Dealership Rating
Employee Rating

They have proven to be honest and transparent in their business dealings. I appreciate that they take the time to explain everything in detail with assuming or trying to hide information. More

by jlsmith7999
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Bravata

Aug 02, 2021

Acura of Brookfield responded

Congratulations on your new vehicle. Thank you for sharing this great feedback about your recent buying experience.

July 27, 2021

Dealership Rating
Employee Rating

They mistakenly titled my brand new car in my ex husband's name even though the information I signed for the title was correct. Of course, the lien is in my name. Not acceptable. More

by lorikampstra
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Keith Cohen

Jul 30, 2021

Acura of Brookfield responded

Thank you very much for taking the time to discuss this matter over the phone. We apologize for our mistake and took immediate action to correct the error. We appreciate your patience and understanding and hope you are enjoying your new Acura!

July 24, 2021

Dealership Rating
Employee Rating

We know Richard Bravata for many years always have provided us great service and advice We have recommended him and the dealership and will return in the future More

by tovar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Bravata

Jul 26, 2021

Acura of Brookfield responded

Congratulations on your new vehicle. Thanks for sharing this great review and recommendation for Rich. We hope you are enjoying your new vehicle.

July 23, 2021

Dealership Rating
Employee Rating

Terrific place to do business. Fair treatment and pricing. Sales staff is knowledgeable and thorough. Backup staff helped make paperwork quick and easy. Tech staff gave a really good.orientation to More

by Jcaruso1938
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Bravata , Denver

Jul 26, 2021

Acura of Brookfield responded

Congratulations on your new vehicle. Thanks for sharing this great review about your buying with Rich and the rest of the team. We appreciate your continued loyalty and hope you are enjoying your new Acura.

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