Jacob Grimm | Page 3

Jacob was friendly. However most of my interactions were with Corey who was very curt and not helpful at all. I actually had to speak with the GM to get any kind of answ However most of my interactions were with Corey who was very curt and not helpful at all. I actually had to speak with the GM to get any kind of answers. They had my truck a month only to say they couldn't fix it. So we took it to Chevrolet of Wooster and they looked at it the same day and ordered the parts to fix my truck and offered a loaner vehicle until my truck is ready they said it would be 4 or 5 days. I absolutely would never recommend Whites Ford to anyone. We have been loyal to Whites for decades, not sure what has happened at that place but will never return there for anything. I also plan to let everyone I know about my awful experience there. I used to speak so highly of them and recommend people to go there, now I'm embarrassed I even suggested them to people. More

by duckfenstermaker Verified Customer Verified Customer

Print

Very good service Ok. ..good service, prompt, good communications, etc, etc No Geez.....I object to the nagging ! ..good service, prompt, good communications, etc, etc No Geez.....I object to the nagging ! More

by GFKDROBI Verified Customer Verified Customer

Print

Just a routine oil change. And, Jason was not the rep. Nothing else to say And, Jason was not the rep. Nothing else to say More

by GFKDROBI Verified Customer Verified Customer

Print

Very nice associates. Good service. Gives options. Helpful. I would recommend to family and friends. Good service. Gives options. Helpful. I would recommend to family and friends. More

by PJJARVIS3711 Verified Customer Verified Customer

Print

It was easy to get my appointment and my car was done at the expected time. The staff were also freindly. the expected time. The staff were also freindly. More

by Michele1260 Verified Customer Verified Customer

Print

Friendly fast service. Attention to detail with a good attitude I would recommend your service to anyone. Attention to detail with a good attitude I would recommend your service to anyone. More

by mfike61400 Verified Customer Verified Customer

Print

The only dealership that I trust. From Dave in sales to Jacob in service, everyone has been amazing. From Dave in sales to Jacob in service, everyone has been amazing. More

by SHAMBLINABBEY Verified Customer Verified Customer

Print

Fast friendly service. Brought van in and was on the road with in an hour. Brought van in and was on the road with in an hour. More

by THONYA.BALLARD9 Verified Customer Verified Customer

Print

Repair is adequate however, they are severely under staffed and poorly managed staffing/resources. Communication was lacking throughout the process. Took two months to get my vehicle back which is frus staffed and poorly managed staffing/resources. Communication was lacking throughout the process. Took two months to get my vehicle back which is frustrating. More

by bheller1216 Verified Customer Verified Customer

Print

Called to get a windshield put in. Very quick appointment and services done on schedule Very quick appointment and services done on schedule More

by Onebadrott Verified Customer Verified Customer

Print