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Jacob Gonzalez
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Jacob Gonzalez
Sales Consultant
Matthews Hyundai of Schenectady
4101 State Street
Schenectady, NY 12304
10 Reviews
10 Reviews
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10 Reviews of Jacob Gonzalez
February 19, 2025
Mathew’s and Jacob did a great job in helping me get a new Elantra. new Elantra. More
by ROSEEAMES
Verified CustomerOther Employees Tagged: Joshua Croft, Eric Bauer, Jevon Campbell, Frank Brace
February 07, 2025
I write reviews after business is complete. A strong enthusiastic start ended with a frustrating waste of time (No call. No show. No care.) The Good: Great personalities and overall vibe fr A strong enthusiastic start ended with a frustrating waste of time (No call. No show. No care.) The Good: Great personalities and overall vibe from the staff. I witnessed an irate customer respectfully calmed down to address a problem during a busy time. When misteps occur, quick action addresses issues. The location supports a solid test drive with diverse conditions. The Need for Improvement: (1) Capital Region prices will be higher than those compared to Syracuse or CT; accept this fact. Determine the value of your time versus just price. Albany Hyundai's volume seems to put Matthews in the underdog position (can't win a head to head competition on price alone). (2) My rating reflects the time and energy being understanding and frustrating end with my otherwise nice salesperson - incorrect paperwork, registration received after expired, salesman wasted my time to drive back to the dealership when a phone call would've answered a concern. If two easy referral sales were redirected, it's worth knowing. I love an underdog but know what you may be facing. If half the energy to solicit a high rating review was present to be responsive in the end, this would be higher. More
by Molly
January 25, 2025
Quick easy and very affordable. Would recommend to anyone in the market looking to purchase a new car. Would recommend to anyone in the market looking to purchase a new car. More
by AUSTIN.SLAMOWITZ
Other Employees Tagged: Joshua Croft, Eric Bauer, Jake Shaw, Jevon Campbell, Dalton Hunter, Heather Taft, Frank Brace, Syeed Holtzclaw
January 16, 2025
Nice people there. ...customer service was really good and nice and did an amazing job ...customer service was really good and nice and did an amazing job More
by CATIE8279
Other Employees Tagged: Joshua Croft, Eric Bauer, Jake Shaw, Jevon Campbell, Heather Taft , Eric Boodhoo, Daquan Young
January 06, 2025
It was great experience to work with all involved at Matthew's Hyundai.All made it enjoyable. Matthew's Hyundai.All made it enjoyable. More
by mechanic4power
Other Employees Tagged: Michael Capadona , NICK MEGAS, Tom Cerafice
December 19, 2024
Everyone was very friendly and helpful. They went out of the way to make sure we are happy. They went out of the way to make sure we are happy. More
by PATRICIA22RED
Other Employees Tagged: Howard Finley
December 09, 2024
Jacob provide awesome service! He made himself aware of our preferences and tried his best to accommodate them. Thanks for all your help with our new car! He made himself aware of our preferences and tried his best to accommodate them. Thanks for all your help with our new car! More
by ANALESA
Other Employees Tagged: Joshua Croft , NICK MEGAS
September 01, 2024
This dealership always takes care of my needs every time. Great staff and great to deal with. I’m a multi car buyer from this dealership and I was proud to bring my son there to buy his first new car. They m Great staff and great to deal with. I’m a multi car buyer from this dealership and I was proud to bring my son there to buy his first new car. They make buying a car easy. I highly recommend Matthew’s Hyundai. More
by RRSKNY
Other Employees Tagged: Dylan Mascari, Michael Capadona, Jake Shaw, Dejon Lewis , Michael Speranza
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