Jacob Dutton

Jacob was awesome to work with, the sales manager on the other was not so much. After agreeing on price 3 times the sales manager kept lowering the price on my trade. I felt like he was trying to micro mana other was not so much. After agreeing on price 3 times the sales manager kept lowering the price on my trade. I felt like he was trying to micro manage the Jacob too much. Though I really like the truck I purchased, I will not be buying another truck from Lenz. More

by jgustman Verified Customer Verified Customer

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Great service. Jacob was incredible and I will continue to do businss with Lenz Truck. Thank you for going above and betond. Jacob was incredible and I will continue to do businss with Lenz Truck. Thank you for going above and betond. More

by capblasts Verified Customer Verified Customer

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Awesome dealership. Would highly recommend this dealership. They are so professional and treat their customers like gold. Would highly recommend this dealership. They are so professional and treat their customers like gold. More

by capblasts Verified Customer Verified Customer

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Text communication was poor. They would text me but never read my texts. This resulted in me having to make an extra trip to the bank to complete my down payment and incurring a They would text me but never read my texts. This resulted in me having to make an extra trip to the bank to complete my down payment and incurring a fee. I also received my car a day later than they said I would. Which is a bigger deal when you're using a loaner car from a body shop. I had to reach out to them multiple times to "make things happen". More

by breview Verified Customer Verified Customer

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Jacob and the Lenz Team were very accommodating; a side from a very large truck selection…they made the buy process seamless. from a very large truck selection…they made the buy process seamless. More

by Joe Verified Customer Verified Customer

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I had a good overall experience with my truck purchase. Jacob and the service department were friendly and addressed most of my concerns about the truck before picking it up. The only issue to report is th Jacob and the service department were friendly and addressed most of my concerns about the truck before picking it up. The only issue to report is that during my initial test drive I noted some warping in the brakes, the service manager said it was likely due to “lot rot” and would wear off after some driving. The issue has persisted after a couple months of driving the truck. I have reached out to Jacob via email a couple times to see if Lenz would be willing to turn the rotors or address the issue for me in any way, but I have not heard back from Jacob. More

by jschemmel22 Verified Customer Verified Customer

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The deal moved very smoothly through the system, working with the bank and lenstruck. I was very happy with how it went. with the bank and lenstruck. I was very happy with how it went. More

by warrenbrodeske Verified Customer Verified Customer

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I appricate the great service by getting me in as i was coming thru town coming thru town More

by jim.viaene Verified Customer Verified Customer

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I thought that Lenz truck provided Great customer service. Jacob did a fantastic job and was able to get me in and out of there fairly quickly. service. Jacob did a fantastic job and was able to get me in and out of there fairly quickly. More

by jdschlieve Verified Customer Verified Customer

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Very easy to work with. Only concern is delay in some communications after the deal was made. Outside of that a smooth process and experience. Only concern is delay in some communications after the deal was made. Outside of that a smooth process and experience. More

by matthewjheinzen Verified Customer Verified Customer

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