Jacob Amezola

I recently purchased a 2025 Kia Carnival EX Hybrid from Mission Viejo Kia, and Jacob was the salesperson who assisted me. From the moment we started the process, Jacob was incredibly kind, professional, an Mission Viejo Kia, and Jacob was the salesperson who assisted me. From the moment we started the process, Jacob was incredibly kind, professional, and attentive to all my needs and concerns. He took the time to carefully listen to what I was looking for, patiently answered all my questions, and worked hard to ensure I was completely satisfied with my purchase. I felt genuinely cared for throughout the entire process, and Jacob made what could have been a stressful experience feel smooth and enjoyable. If you’re looking for a salesperson who truly prioritizes customer care and satisfaction, I highly recommend asking for Jacob at Mission Viejo Kia. I’m beyond happy with my new Kia Carnival and the excellent service I received. Thank you, Jacob! More

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San was fantastic and the dealership was easy to work with. Would define recommend to anyone looking for a new ride. with. Would define recommend to anyone looking for a new ride. More

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Great customer service. Wanted to help me get the best car for me and within my price range. Wanted to help me get the best car for me and within my price range. More

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Customer oriented environment, nice clean, courteous staff all around. Jacob was fantastic to work with and extremely tentative on what our requirements were and was able to execute. staff all around. Jacob was fantastic to work with and extremely tentative on what our requirements were and was able to execute. More

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Hello Kia Survey team, It was amazing experience to buy Kia Ev6 at Mission Viejo Kia with Louis! We have two cars in family from 4 years and we love the Kia all electric product design! We did n buy Kia Ev6 at Mission Viejo Kia with Louis! We have two cars in family from 4 years and we love the Kia all electric product design! We did not have as good experience of Kia Service at that time but still wanted to give other dealership a try when look for a new car. Since my lease was ending, we were exploring new Kia options. Before going to Mission Viejo, we went to few other dealers. The experience with other dealers created lot of disgust in new car leasing process at Kia until I met Louis at Kia of Mission Viejo. He was able to understand my requirements with proper listening. He explained possible deals with transparency. He was professional with providing win win deals. He also paid focused time during entire process. He took care of creating safe and welcoming environment. Even though first visit we did not make the final deal he worked fast and hard to find the deal that can meet us midway. We recalculated numbers multiple times and he was very patient and transparent to explain detailed math and process. He also let me verify and test drive multiple vehicles that I was interested without pushing to make final buy. Which gain back my trust in leasing at Kia. We finalized the deal, he entertained us with all the paperwork in final deal even though we were late in the evening. He also made conversations lighter and funny👌 Thank you for the great experience Louis and team! All the people who saw Kia at my place or in community places, so far have praised it with very good vibes🔮😇. Have a great week ✨ More

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Excellent sales, finance, and management at Patterson Kia, Mission Viejo. My experience was superior to any previos auto purchase experience. Jacob, Austin, and Issac answered all my questions and the Kia, Mission Viejo. My experience was superior to any previos auto purchase experience. Jacob, Austin, and Issac answered all my questions and the process was smooth and expedient. More

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I had a great experience. Jacob was very communicative and efficient. Everyone at the dealership made sure I was taken care of and all information was clearly explained Jacob was very communicative and efficient. Everyone at the dealership made sure I was taken care of and all information was clearly explained More

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Trevor and Jacob was very quick and clarified all the doubts I had during the purchase. It was so easy to go through the buying process. doubts I had during the purchase. It was so easy to go through the buying process. More

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Jacob was super helpful. He provided thorough information, and made my car buying experience simple, and even fun! He provided thorough information, and made my car buying experience simple, and even fun! More

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Do NOT buy a car from this dealer. We purchased a 2025 K5 EX and they were very efficient during the purchase.That was the end of their helpfulness.We picked up the car and we were not We purchased a 2025 K5 EX and they were very efficient during the purchase.That was the end of their helpfulness.We picked up the car and we were not given adequate instructions on the operation of the features.They let us drive 150 miles home with the tires inflated to twice what they should be.We called the dealership,including the manager ,Steve ,over seven times and never got a response.We are still waiting for a response for over a week. More

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