Jacky Keohanam
Jacky Keohanam at Heritage Mazda Catonsville
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Jacky Keohanam

Sales Associate

Heritage Mazda Catonsville

6616 Baltimore National Pike
Baltimore, MD 21228

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4.5
8 Reviews
4.5

8 Reviews

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8 Reviews of Jacky Keohanam

October 18, 2024

Dealership Rating
Employee Rating

Great experience, brilliant service, and a huge thank you to my sales, Jacky! Not pushy at all in the process and offered nice deals to customers. Recommended! More

by dal
Recommend Dealer
Yes

Other Employees Tagged: Adam Kendal

Oct 20, 2024

Heritage Mazda Catonsville responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Mazda Catonsville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

July 08, 2024

Dealership Rating
Employee Rating

Made a $500 deposit on a CX-90, given verbal agreement on the price with their salesman. The sales manager called to tell me they would not honor the contract. Do yourself a favor, don’t shop for a car at More

by J Stack
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Keller Falkenstein

Aug 15, 2024

Heritage Mazda Catonsville responded

Thank you for taking the time to review Heritage Mazda Catonsville. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears this did not occur. Our Regional Sales Director, Hussein Farzad, would like to better understand your experience and address your concerns as soon as possible. At your earliest convenience, please contact Hussein directly at hussein.farzad@mileone.com or 443.269.5663 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

Aug 16, 2024

Heritage Mazda Catonsville responded

Thank you for taking the time to review Heritage Mazda Catonsville. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears this did not occur. Our Regional Sales Director, Hussein Farzad, would like to better understand your experience and address your concerns as soon as possible. At your earliest convenience, please contact Hussein directly at hussein.farzad@mileone.com or 443.269.5663 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

May 25, 2024

Dealership Rating
Employee Rating

Jacky was great! He helped us and wasn’t pushy at all. Great deal. Thank you! More

by jessicaduerr7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2024

Heritage Mazda Catonsville responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

April 16, 2024

Dealership Rating
Employee Rating

I had a fantastic experience at this dealership. Jacky was friendly, knowledgeable and helpful.with my trade.The financing process was smooth and easy, Thank you Abby for everything! Customer service More

by Monique H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Habayatou Diallo , Gustavo Rojas

Apr 18, 2024

Heritage Mazda Catonsville responded

Hi Monique, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 14, 2024

Dealership Rating
Employee Rating

Best service ever! Jacky was really helpful in explaining the whole process without making it confusing. More

by F.S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 16, 2024

Heritage Mazda Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 07, 2024

Dealership Rating
Employee Rating

The dealership was fine, no complaints. They had a decent amount of stock for us. More

by NewMazdaOwner
Recommend Dealer
Yes

Other Employees Tagged: Jordan Noble , Joe Garner

Jan 09, 2024

Heritage Mazda Catonsville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 16, 2023

Dealership Rating
Employee Rating

Was shopping a dealership in addition to a car. Could have bought the Mazda at a couple different dealerships but went with Heritage largely because Jacky so helpful and attentive in getting me th More

by jms3382001
Recommend Dealer
Yes
Nov 18, 2023

Heritage Mazda Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 20, 2023

Dealership Rating
Employee Rating

Jackie was super easy to interact with during new car purchase. Was direct responding to questions me and my wife had. Zero pressure during our decision process. More

by DANIEL I
Sales Price Transparency
Recommend Dealer
Yes
Jun 24, 2023

Heritage Mazda Catonsville responded

Hi Daniel, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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