Jacky Hwang

Carolina was ok, didn't really do much. ..and doesn't get back when she says she will. Still waiting for her to get back to me on a lease, said she would call me on Monday...it's Wednesday! ..and doesn't get back when she says she will. Still waiting for her to get back to me on a lease, said she would call me on Monday...it's Wednesday! Think I won't go back to this dealership! Jacky Hwang was horrible ( 0 stars if I could) and definitely looking back he was just your typical used car salesman hiding in the finacnce department! I went back to financing and just wanted to see how much GAP and a warranty would be...he said it would be $50 more a month (not bad). He made it seam like there is an itnital charge of $187.50 for the warranty that couldn't be added to the financing even though 4 other items including key replacement, ding protection, ceramic coating and tire repair were included. Weird, but thought those 4 items were the dealership part and the warranty for the electronics and engine components was a third party...no biggie ( I thought). Turns out they messed up and the payment didn't go through, so I had to pay a few days later...he mentioned on the email that it was $187.50 additional per month. I freaked out of course cause that's a lot on top of the car payment. He then called and said it's just $187.50 so I paid it. Then I get an email a few days later saying it's actually $187.50 A xxxxING MONTH! So I had to cancel that cause that's crazy! On top of all that, all the other items that were added to financing wasn't even part of that $187.50 per month...and I did't need those or want all that in the beginning...Jacky made it seem like it was a package deal. Anyway, it's been cancelled and now I'm in the waiting and hoping (fingers crossed) I get my refund on all this extra garbage that I didn't want. I just wanted a basic warranty for peace of mind like I've added many times on many other vehicles. Yes, I do blame myself for being in a hurry during signing and not taking the time to make sure I'm not being lied to. But Jacky was purposely miss leading to sell the warranty. I'm usually very critical of salesman but once you get back to financing it's usually straight forward. THIS WAS THE WORSE PURCHASING EXPERIENCE IN OVER 30 VEHICLES I'VE PURCHASED. Be better than I was, but also know that this specific finance (salesman) isn't professional and not honest! More

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Great experience and excellent service. I would definitely recommend anyone looking for an great reliable car, suv or truck. I would definitely recommend anyone looking for an great reliable car, suv or truck. More

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Carolina es la mejor vendedora, ha sido todo un gusto y placer comprar un vehículo en Honda. Super facil. Y ella todo un encanto. En tarde ya tenia un vehiculo sin complicaciones. Sencillamente Fabulosa. G placer comprar un vehículo en Honda. Super facil. Y ella todo un encanto. En tarde ya tenia un vehiculo sin complicaciones. Sencillamente Fabulosa. Gracias Carol y al equipo Honda. More

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I was able to book a same day appointment, and Carolina took care of everything. She made sure that I was able to drive home in the car I wanted. There was no hassle about anything, it all went very smoot took care of everything. She made sure that I was able to drive home in the car I wanted. There was no hassle about anything, it all went very smoothy. I would HIGHLY recommend both Carolina Alarcon, and Leith Honda to those who are looking to purchase a new or used vehicle from reputable Car Dealership. More

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Our experience with Leith Honda was five star. Carolina and Jacky and the rest of the staff were very professional' proficient and friendly. We would recommend this dealership to all of our friend Carolina and Jacky and the rest of the staff were very professional' proficient and friendly. We would recommend this dealership to all of our friends and family. We are happy with the purchase of our Honda Accord. More

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We are repeat customers and have always had great service! We appreciate how they have been willing to work with us to make a deal. Thank you, Leith Honda! service! We appreciate how they have been willing to work with us to make a deal. Thank you, Leith Honda! More

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I would say the overall experience was good. I went in knowing what I wanted, and Isiah worked with me and helped me get the best deal. I went in knowing what I wanted, and Isiah worked with me and helped me get the best deal. More

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I've owned my last two cars which were civics that I had have purchased from Leith Honda that have been great cars and the people have been kind and helpful. I will continue to do business with Leith Honda have purchased from Leith Honda that have been great cars and the people have been kind and helpful. I will continue to do business with Leith Honda and tell my friends about them. More

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Highly recommended to go to when purchasing a new vehicle. Sale associates are very knowledgeable, professional, and people friendly environment when looking for your dream car. vehicle. Sale associates are very knowledgeable, professional, and people friendly environment when looking for your dream car. More

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Marvin was a wonderful salesman to work with when purchasing my 2025 CRV. He was patient during the financial and paperwork process while also thorough when reviewing the car's features with me. His purchasing my 2025 CRV. He was patient during the financial and paperwork process while also thorough when reviewing the car's features with me. His supportive and personable attitude made him a pleasure to work with and I have no doubt he'd readily be available to assist should I have any questions in the future. Wonderful experience! More

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