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Jackie Nunez-Rodriguez
Jackie Nunez-Rodriguez at Victory Toyota of Brook Park
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Jackie Nunez-Rodriguez

Spanish Speaking Customer Care Specialist

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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4.8
39 Reviews
4.8

39 Reviews

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39 Reviews of Jackie Nunez-Rodriguez

January 27, 2024

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Employee Rating

Ken was extremely helpful and made my out of state buying experience so easy. He answered all of my questions and made sure that when I arrived the buying process went smooth and quickly. He accomodated my a More

by D. Ramires
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Ken Konopka

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Jan 29, 2024

Victory Toyota of Brook Park responded

Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle purchases. We agree Ken is fantastic! We hope to see you again in the future and please enjoy your new Toyota!

December 04, 2023

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We have bought or leased seven vehicles from this dealership. We are very pleased with sales people, they are very professional and knowledgeable. You are treated like family there. More

by F.pierre
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Greenfield, Justin Schneider

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Dec 05, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service at Metro Toyota is so important to us, and we are glad that Jim and Justin's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 01, 2023

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Great buying experience. Everyone went out of their way to make sure my questions were answered and I was happy with my purchase. By far the best Toyota dealership around! More

by Matt
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Barry Greenfield, Jim Greenfield

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Sep 02, 2023

Victory Toyota of Brook Park responded

Matt, Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

July 12, 2023

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Ken was great to deal with always honest treated me great.. he was not there the day I purchased my lease by back, but he said he told me what was going to happen and everything went smoothly. I couldn More

by mrmike1950
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Ibrahim, Ken Konopka, Ryan Schneider

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Jul 13, 2023

Victory Toyota of Brook Park responded

Mike, Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

April 19, 2023

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Sam is a huge asset to Metro Toyota and has earned my future business. Thanks Sam! More

by DAN.C.NEUMANN
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Sam Ibrahim , Christopher Lombardo

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Apr 22, 2023

Victory Toyota of Brook Park responded

Dan, Thank you for the business. We are happy to hear that you had a 5 star experience. Sam will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

March 18, 2023

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Employee Rating

Extremely fair and well trained staff. They exceeded my expectations. I have yet to regret going to your shop. More

by pzakriski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yacek Nazarczuk, Suzi Loree, Scott Barrier, Mike Hana, MIKE BALIS

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Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 18, 2023

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Employee Rating

I'd like the location to service places is clean the people are real friendly the. Service is good Perfect. Keep doing a good work, More

by Jr.Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yacek Nazarczuk, Ryan Schneider, Scott Barrier, Mike Hana, Joe Rogers

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Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

February 25, 2023

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Employee Rating

I got good service from the server, she clarified each of my doubts! I recommend it More

by Keiry Bernal
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramona Plumlee

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Mar 06, 2023

Victory Toyota of Brook Park responded

Keiry, Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

February 21, 2023

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Employee Rating

I got very good service, a lot of dedication and they clarified all my doubts, very happy with the service they gave me More

by Keiry Bernal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramona Plumlee

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Feb 25, 2023

Victory Toyota of Brook Park responded

Keiry, That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 26, 2023

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Employee Rating

Everything was great. This is my first Toyota and I really like it. I was treated wonderfully. More

by RichyK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Anastasia Kaluszyk, Ryan Schneider, Suzi Loree

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Jan 28, 2023

Victory Toyota of Brook Park responded

Richy, We're happy to hear that you felt comfortable doing business here, Anastasia is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

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