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Jackie Mercer
Jackie Mercer at Grand Prairie Ford
Refer Me

Jackie Mercer

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
5.0
492 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

18 yrs, 3 mos

Industry Experience

18 yrs, 3 mos

Languages Spoken

English English

5.0

492 Reviews

Write a Review

492 Reviews of Jackie Mercer

September 20, 2024

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Employee Rating

Very easy to work with, Jackie was very helpful in the process and made it easy. More

by Mjs89tx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karla Corralejo

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Sep 23, 2024

Grand Prairie Ford responded

Thank you for your kind words! We’re glad to hear that you found the process easy and that Jackie was so helpful. Providing a seamless experience for our customers is our priority, and it's great to know we achieved that for you. We appreciate your support and look forward to assisting you again in the future!

September 13, 2024

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Employee Rating

This is my second purchase so obviously I like the dealership. Jackie and Brett benson were so very very helpful. More

by BRENDA.CHILDERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson, Alejandro Rodriguez

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Sep 16, 2024

Grand Prairie Ford responded

Thank you for your continued trust in our dealership! We’re thrilled to hear that Jackie and Brett were so helpful during your second purchase. We appreciate your support and look forward to assisting you with any future needs. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new vehicle!

August 05, 2024

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Employee Rating

Great inventory of vehicles and friendly staff. If you want a great sales experience ask for Jackie M! More

by Mra8324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 06, 2024

Grand Prairie Ford responded

Thank you for your kind words! We’re glad you enjoyed our inventory and found our staff friendly. Jackie will be thrilled to hear your praise. If you have any more questions or need further assistance, don’t hesitate to reach out.

August 01, 2024

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Employee Rating

I have just purchased my 5th Ford Escape from Grand Prarie Ford. I have always been treated well here, especially by Jackie Mercer. I bought all my escapes from him. More

by Kidlucky7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Lang

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Aug 06, 2024

Grand Prairie Ford responded

Thank you for your continued loyalty and for sharing your experience! We’re thrilled to hear that Jackie Mercer has consistently provided you with great service. It’s fantastic to know that you’ve had such positive experiences with us and that we’ve been able to meet your needs over the years. If there’s anything else we can assist you with, please let us know. Thank you for choosing Grand Prairie Ford!

July 30, 2024

Dealership Rating
Employee Rating

Always a pleasure to work with Jackie. Was able to meet my needs and wants. More

by CRAFTYLAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson

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Aug 01, 2024

Grand Prairie Ford responded

Thank you for your kind words! We're thrilled to hear that Jackie was able to meet your needs and make your experience a pleasure. If there's anything else we can assist with, please let us know. We look forward to working with you again!

July 30, 2024

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Employee Rating

Jackie was amazing. He literally did every possible thing he could do to not only show me the car I came looking for but also give me information on other cars that I wo More

by nicklas_t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton, Lawrence Sedillo

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Aug 01, 2024

Grand Prairie Ford responded

Thank you for sharing your fantastic experience! We’re thrilled to hear that Jackie went above and beyond to help you find your dream truck and provide valuable information on other options. Your satisfaction and enthusiasm mean the world to us. If you need anything else or have more questions, don’t hesitate to reach out. Enjoy your new truck, and thank you for choosing us!

July 24, 2024

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Employee Rating

Jackie was very helpful in helping us find exactly what we were looking for and getting us a great deal. More

by halliemadbryant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 29, 2024

Grand Prairie Ford responded

Thank you for your kind words! We're thrilled to hear that Jackie was able to help you find exactly what you were looking for and secure a great deal. If you need anything else or have further questions, feel free to reach out. Enjoy your new vehicle!

July 06, 2024

Dealership Rating
Employee Rating

Jackie is a pleasure to work with. Jackie is personable and knowledgeable. I'd work with him again. More

by detailedcreativeunique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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July 05, 2024

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Employee Rating

Jackie is very responsive and helpful. However when it comes to making deals your management team does not try to really work to keep business especially for returning customers More

by Alandamy
Recommend Dealer
No
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Jul 11, 2024

Grand Prairie Ford responded

Thank you for your feedback and for recognizing Jackie's responsiveness and helpfulness. We appreciate your continued support and are sorry to hear that your recent experience with our management team did not meet your expectations. We highly value our returning customers and strive to provide the best possible service and deals. To address your concerns and work towards a resolution, please contact Joseph Coates at JCoates@grandprairieford.com. Joseph will be happy to discuss your situation in detail and see how we can better meet your needs. Thank you for your patience and understanding as we work to improve our services.

July 02, 2024

Dealership Rating
Employee Rating

Want to thank Jackie Mercer for making the time to go over every single question that I had, very helpful, very understanding and very patient. Would definitely come see him again on my next purchase More

by Abn_3338
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Lang

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