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Jack Spence
Jack Spence at Wood Nissan Lee's Summit
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Jack Spence

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9
256 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

21 yrs, 1 mo

4.9

256 Reviews

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256 Reviews of Jack Spence

March 11, 2025

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Employee Rating

Have always serviced my pathfinder here. They are excellent to work with. Service writers are excellent More

by Mikemcmurray57
Service Price Transparency
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Recommend Dealer
Yes
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March 04, 2025

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I love the way thay call me my wife to see if she needs help with are car I am a truck driver and not at home all the time so thanks for you do More

by rogermartin297
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Mar 08, 2025

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're always happy to check in and make sure everything is running smoothly for you and your wife. We truly appreciate your business and the trust you place in us. Safe travels on the road!

February 27, 2025

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I went for my oil change today and the young man behind the counter was super nice and super respectful, and he made my visit very nice and happy More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Feb 28, 2025

Wood Nissan Lee's Summit responded

Thank you for sharing your experience! We're so glad to hear that our team member made your visit pleasant and enjoyable. We appreciate your kind words and look forward to serving you again!

February 27, 2025

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I have used them for 2 years now they are fast, great price, and very communicative so very helpful. More

by tfuller4099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Feb 28, 2025

Wood Nissan Lee's Summit responded

Thank you for being a loyal customer for the past two years! We're so glad to hear that you've had a great experience with our fast service, competitive pricing, and helpful communication. We truly appreciate your support!

February 25, 2025

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Employee Rating

The appointment time was kept and the staff was nice and helpful. Quick oil change More

by Wpollman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Feb 28, 2025

Wood Nissan Lee's Summit responded

Thank you for your feedback! We're glad to hear that your appointment was on time and that our team provided friendly and helpful service. We appreciate your support and look forward to serving you again!

February 24, 2025

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We took our 2021 Altima for oil change and tire rotation. The service was excellent, Alyssa made sure they reset the oil reminder, and went over everything they checked. More

by barnettdf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa

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Feb 26, 2025

Wood Nissan Lee's Summit responded

Thank you for bringing in your Altima! We're glad to hear you had an excellent service experience and that Alyssa took great care in ensuring everything was checked and reset properly. We appreciate your trust and look forward to serving you again!

February 24, 2025

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I love the service advisors at Nissan! I know I can depend on them to give me honest feedback for services that is truly needed at the time of the drop off. They keep my vehicle in great s More

by Vthach06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Serik Davidson

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Feb 27, 2025

Wood Nissan Lee's Summit responded

We love hearing this! Rob, Jack, and Serik truly take pride in providing honest and reliable service, and we're so glad you can count on them. Keeping your vehicle in great shape is our top priority—and a little humor along the way never hurts! Thank you for your support!

February 22, 2025

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Employee Rating

This place is always very kind and helpful. The staff is always friendly and respectful of my time. More

by Jessicalspring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Feb 26, 2025

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're so glad to hear that our team consistently provides you with friendly and respectful service. Your support means a lot to us, and we look forward to serving you again!

February 21, 2025

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Employee Rating

Wood Nissan has the best customer service. They’ve maintained my car since I bought it there in 2021. Not only do they made you feel comfortable about the work but they don’t recommend unneces More

by AudraHeyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Feb 26, 2025

Wood Nissan Lee's Summit responded

Thank you for your loyalty and kind words! We're so glad to hear that our team has earned your trust with honest and reliable service. Making our customers feel comfortable and confident in their vehicle’s care is always our priority. We truly appreciate your support and look forward to serving you for many more years to come!

February 17, 2025

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Employee Rating

Great service. Very professional! I will always recommend Lee’s Summit Nissanfor anyone’s car needs. 🙂🙂 More

by Dxd10820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

Report | Print
Feb 20, 2025

Wood Nissan Lee's Summit responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. At Lee’s Summit Nissan, we always aim to provide excellent service, and it means a lot that you’ll recommend us to others. We look forward to serving you again in the future! 😊🚗

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