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Jack Spence
Jack Spence at Wood Nissan Lee's Summit
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Jack Spence

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9
262 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

21 yrs, 2 mos

4.9

262 Reviews

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262 Reviews of Jack Spence

March 29, 2025

Dealership Rating
Employee Rating

Great service, fast and easy. wait time was very reasonable, service technician was very helpful and nice More

by Croaker3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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March 27, 2025

Dealership Rating
Employee Rating

Took my car in for an oil change. Everyone was prompt polite and professional. Will have service there again. More

by jrkearbey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson , Alyssa and Rusty in sales

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Mar 29, 2025

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're glad to hear that you had a great experience with our service team. We appreciate your trust in us and look forward to seeing you again for your next visit!

March 24, 2025

Dealership Rating
Employee Rating

I would recommend the service at this dealership, but not buying a car there they screwed up my deal of buying my Nissan frontier 22. The salesman was an xxxxxxx & an edit. More

by bhanrahantigers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Catania, Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Mar 26, 2025

Wood Nissan Lee's Summit responded

We appreciate your feedback and are truly sorry to hear about your experience with your vehicle purchase. This is not the level of service we strive to provide, and we’d like the opportunity to make things right. Please reach out to our management team at 816-600-4000 so we can better understand what happened and work toward a resolution.

March 20, 2025

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Employee Rating

They always get the job done, and make it easier by scheduling an appointment online:) More

by jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: EJ Laux, Serik Davidson

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Mar 23, 2025

Wood Nissan Lee's Summit responded

We’re so glad to hear that scheduling online made things easier for you! Our goal is to make every visit smooth and hassle-free. Thanks for your support—we look forward to serving you again!

March 16, 2025

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Employee Rating

Everything was great, great customer service. Just really pricey, everyone else charges about 20% less. More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Mar 20, 2025

Wood Nissan Lee's Summit responded

Thank you for your kind words about our customer service! We truly appreciate your feedback. We understand that pricing is an important factor, and while we aim to offer competitive prices, we also focus on providing exceptional service and value. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We hope to have the opportunity to serve you again.

March 14, 2025

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Employee Rating

They were on point, efficient, and timely. Would highly recommend their service to other people. More

by Nbk2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Mar 17, 2025

Wood Nissan Lee's Summit responded

Thank you so much for your kind words! We're thrilled to hear that you had a smooth and efficient experience with us. Your recommendation means a lot, and we look forward to assisting you again in the future!

March 11, 2025

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Employee Rating

Have always serviced my pathfinder here. They are excellent to work with. Service writers are excellent More

by Mikemcmurray57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2025

Wood Nissan Lee's Summit responded

Thank you for your continued trust in our service team! We're thrilled to hear that you've had excellent experiences with our service writers and appreciate your loyalty to us. We look forward to keeping your Pathfinder running smoothly for many more miles. See you next time!

March 04, 2025

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Employee Rating

I love the way thay call me my wife to see if she needs help with are car I am a truck driver and not at home all the time so thanks for you do More

by rogermartin297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Mar 08, 2025

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're always happy to check in and make sure everything is running smoothly for you and your wife. We truly appreciate your business and the trust you place in us. Safe travels on the road!

February 27, 2025

Dealership Rating
Employee Rating

I went for my oil change today and the young man behind the counter was super nice and super respectful, and he made my visit very nice and happy More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Feb 28, 2025

Wood Nissan Lee's Summit responded

Thank you for sharing your experience! We're so glad to hear that our team member made your visit pleasant and enjoyable. We appreciate your kind words and look forward to serving you again!

February 27, 2025

Dealership Rating
Employee Rating

I have used them for 2 years now they are fast, great price, and very communicative so very helpful. More

by tfuller4099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Feb 28, 2025

Wood Nissan Lee's Summit responded

Thank you for being a loyal customer for the past two years! We're so glad to hear that you've had a great experience with our fast service, competitive pricing, and helpful communication. We truly appreciate your support!

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