Jack Schneider | Page 22

Not the typical car buying experience All staff we encountered at CBB were awesome, they were patient and knowledgeable on the vehicles they had. We were not sure what we wanted so we look All staff we encountered at CBB were awesome, they were patient and knowledgeable on the vehicles they had. We were not sure what we wanted so we looked at and tested a few vehicles. This was not the typical high pressure dealership sales, we felt comfortable and any concerns or questions were addressed. Alex, Andy, Lee and Tracey were all phenomenal, we are very pleased with our new to us X5! More

Report | Print

Great service , great people, excellent price. The best dealers in town . The best experience, I will use them again for my next car. They have the best cars in the , great people, excellent price. The best dealers in town . The best experience, I will use them again for my next car. They have the best cars in the valley. More

Report | Print

convenient, transparent and competitive This is the second car we have purchased from them. I'm currently driving a BMW 528i and my wife just got a MB GLA. All of their vehicles are certifie This is the second car we have purchased from them. I'm currently driving a BMW 528i and my wife just got a MB GLA. All of their vehicles are certified preowned and under original warranty in most cases. they are transparent about the process, even posting the Carfax and Kelly Blue book reports on all their cars so you can see the car's history and the value of their asking price against the market price. They sell at SIGNIFICANT discounts and will deliver the vehicle to your home once purchased. Reasonable trade in values offered. Their whole inventory is online viewable and you can get approved for financing online. I bought two cars online without even sitting in the cars, the whole transaction was online via email and a couple of calls. Easiest car purchases I have ever made. they have my business for life. Ask for Alex Kankus More

Report | Print

Great Service, Great Purchase Experience I've been a customer with CBB since 2010. I've serviced two BMWs and one Mercedes here and Charles, my technician, and Val my service advisor are grea I've been a customer with CBB since 2010. I've serviced two BMWs and one Mercedes here and Charles, my technician, and Val my service advisor are great to work with. I've always said when I was ready to buy again, I would buy from CBB. I finally purchased and as expected, it was a great experience. Danny treated me like family and made this a no hassle, painless transaction. Mohamed in finance answered my questions and provided a great option for an extended warranty. I always refer friends here and look forward to the continued relationship. CBB receives strong ratings and reviews for a reason! Aaron More

Report | Print

Second Mercedes Benz purchased from CBB in two years. My wife and I just purchased our second Mercedes Benz, a 2012 CLS550 from Danny Quintana. We drive over 250 miles and pass by a lot of car dealership My wife and I just purchased our second Mercedes Benz, a 2012 CLS550 from Danny Quintana. We drive over 250 miles and pass by a lot of car dealerships to purchase and service our vehicles at CBB. This dealership is straightforward with you and always provides 5 star vehicles and service. Mo in finance handled all of our paper work securing us the best rate and warranty. We were done in the finance department in less than 15 minutes. I have spoken with the owner Jack Schneider in the past and I can you guarantee he is a man of his word and always responds to any questions or concerns you may have. Give Danny a call before you purchase a car anywhere else, dealer or private party, and you will be treated to the most honest and upfront car buying experience you could possibly have. Every vehicle I have driven at this dealer has been in pristine condition. Thanks again Danny/CBB!!! More

Report | Print

I thought the reviews were fake, BUT THEY'RE NOT! Awesome! Great dealership with no haggle fair pricing. Christian Howk, my salesman, picked me up at the airport in my car and helped make the deal super smoot Great dealership with no haggle fair pricing. Christian Howk, my salesman, picked me up at the airport in my car and helped make the deal super smooth. They usually have a deposit policy of 72 hours and yet they gave me ample time to finalize my international payment remotely...without badgering me. Sorry I took so long...had to get my ducks in a row....and thank you for being patient! Highly recommended! More

Report | Print

Customer service is amazing Great customer service, great service at the service center, great people overall. They do anything to help you out and find what you are looking for Great customer service, great service at the service center, great people overall. They do anything to help you out and find what you are looking for. Special thanks to Danny Quintana, amazing customer service, goes above and beyond, takes good care of you and makes sure your buying a great car with a great deal. He makes sure you leave happy and wanting to come back again. Good knowledge on cars, knows what he's talking about. More

Report | Print

Exactly what I wanted, thank you Andy Andy found me the exact car I wanted in my budget, great price on my trade. Mo got us great financing and Jack the owner will make sure you are comple Andy found me the exact car I wanted in my budget, great price on my trade. Mo got us great financing and Jack the owner will make sure you are completely satisfied as a customer. I will never buy a car in Tucson again, and I would recommend Andy to anyone in Tucson and to make the drive to this dealership before you buy elsewhere. More

Report | Print

Unscrupulous Fake Repairs & Carfax Report Unreported Damage In March 2016, I purchased a 2010 Mercedes S550 from Certified Benz & Beemer. Immediately after I purchased the car, the brakes started sqeaking. Took In March 2016, I purchased a 2010 Mercedes S550 from Certified Benz & Beemer. Immediately after I purchased the car, the brakes started sqeaking. Took the car in the first week and the brakes had to be replaced. CBB covered the brakes but only after four days, several emails, and over 25 phones calls to their dealership. There was also a leak from the DSP pump and Bluetooth error discovered-both the Owner, Jack Scneider refused to pay. Please note this was during the first 15 days of purchase. The estimated costs to repair the DSP pump is $811.00 Then in May, I had to get the oil & filters changed. Normally this wouldn’t be an issue, but Certified Benz & Beemer reported on the Carfax Report that this work had been done prior to sale. That costs was $172.00. In July, I experienced another major issue, the car wouldn’t start. My initial thought was the battery but that wasn’t the issue. It’s also worth noting, that when we attempted to jump the car, the battery was old. It hadn’t been changed as reported by Certified Benz & Beemer. Forced to get the car towed back to the repair shop, the starter needed to be replaced. I contacted Certified Benz & Beemer, spoke with Jack and he was no help. The costs to repair starter was $800. This month in August, while I was driving the car, the Airmatic sign came up and the car shifted. To make matters worse, It became clear the car had been in a major accident. After getting the car towed and then detailed the shoddy body work became clear. Front end & quarter panel damage is probaly the catalyst of the excessive repairs. This is not my first S550 and the car only has a little over 60K miles, so I'm quite famaliar with the repair timeframes. The costs to repair Airmatic strut was $1700.00 Immediately, I called the Certified Benz & Beemer again, I couldn’t believe the amount repairs required to the vehicle. I spoke with the Owner, Jack Schneider, and informed him of the costly repairs along with the fact I now knew of the damages to the car. He “assured” me that his team had done excessive work prior to the sell however their recommended repair service location that I'm now a regualar at disputed that. Certified Benz & Beemer falsified their repair reports and falsely reported repair services to Carfax. At the beginning of our conversation, Jack was adamant that the car hadn’t been in an accident. By the conversation end he offered to send me a copy of the body work (which I never received). The car has had major bodywork done and its clear that he was aware though he failed to disclosed. To date, there is still over $2,000 in repairs to be bring the car up to standard and now the rear brakes need repair. If you’re thinking of purchasing a car from Certified Benz & Beemer (CBB) run…If you read similar reviews you find that the complaints are essentially the same, the car is a lemon and they CBB refuses to acknowledge and pay for it. If you must by, request a detailed repair report and take it to a third party or you will be sorry! More

Report | Print

Great dealership and friendly staff Just purchased a new corvette. So pleased with the deal I received and the personal service. The owner reached out to me personally and the sales a Just purchased a new corvette. So pleased with the deal I received and the personal service. The owner reached out to me personally and the sales and finance department was a pleasure to work with. Highly recommend anyone looking for a quality car to visit Benz and Beamer. More

Report | Print