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Jack Nguyen
Jack Nguyen at Herb Chambers Ford of Braintree
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Jack Nguyen

Service Advisor

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

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4.6
185 Reviews
4.6

185 Reviews

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185 Reviews of Jack Nguyen

January 02, 2025

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Pleasant counter staff. I dropped a document and someone mailed it to me. Much appreciated! More

by flahertymtf
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Recommend Dealer
Yes
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January 01, 2025

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Herb Chambers Ford of Braintree is the leader of the pack in customer service and communication. They simply put, are the very best Ford Dealership you will find in the Bay State. Cindy is a gem in the servi More

by TheBeagle1458
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel O'Leary , Cindy in the Service department

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Jan 02, 2025

Herb Chambers Ford of Braintree responded

Thank you for the glowing review! We're delighted to hear that Cindy and our team at Herb Chambers Ford of Braintree provided top-notch service. We appreciate your kind words and look forward to serving you again in the future!

Jan 02, 2025

Herb Chambers Ford of Braintree responded

Thank you for the glowing review! We're delighted to hear that Cindy and our team at Herb Chambers Ford of Braintree provided top-notch service. We appreciate your kind words and look forward to serving you again in the future!

December 27, 2024

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Extremely helpful and courteous-did a great job. Will be sure to use them again. More

by Jeff Keay
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Recommend Dealer
Yes

Other Employees Tagged: Drew Bailey, Paul Martin, Adam Smith, Jon Rydings , Diane

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Dec 27, 2024

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience, Jeff! Our team appreciate your 5 star review! -Herb Chambers Ford of Braintree

December 23, 2024

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The service on my car was wonderful. We Will most likely return soon as needed More

by K.a.stevens1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Rydings

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Dec 23, 2024

Herb Chambers Ford of Braintree responded

Hi Stevens, we're glad to hear you had a wonderful service experience and look forward to helping you again soon at Herb Chambers Ford of Braintree. We look forward to serving you again! Have a great ride!

December 17, 2024

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Needed our tire fixed in an emergency and Herb Chambers Service Department came through for us with flying colors and even looked up the warranty and there was no charge. FANTASTIC!!! THANK YOU JON RYD More

by dottib1951
Recommend Dealer
Yes

Other Employees Tagged: Jon Rydings

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Dec 18, 2024

Herb Chambers Ford of Braintree responded

We're delighted to hear that Jon and the team at Herb Chambers Ford of Braintree were able to assist you so efficiently! Thank you for sharing this fantastic feedback, and please don't hesitate to reach out if we can be of service again in the future!

December 15, 2024

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Would recommend Chambers FORD staff excellent job done correct on time as said staff courteous would be here if not satisfied More

by catco31169
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Recommend Dealer
Yes
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Dec 16, 2024

Herb Chambers Ford of Braintree responded

Thank you for the recommendation! We're delighted to hear that our team at Herb Chambers Ford of Braintree provided excellent service and met your expectations. We appreciate your support and look forward to serving you again in the future!

December 14, 2024

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When I bring my vehicle in for service they take good care of it. I can be confident that it will be fixed to my satisfaction. Jack Nugen is professional and courteous. More

by Albert
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Recommend Dealer
Yes
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Dec 16, 2024

Herb Chambers Ford of Braintree responded

Albert, we're delighted to hear that Jack and the team at Herb Chambers Ford of Braintree are taking great care of your vehicle. Thank you for trusting us with your service needs!

December 12, 2024

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The service and communication was excellent the job done on truck was done as promised More

by Rlouise07
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Recommend Dealer
Yes
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Dec 13, 2024

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience! We appreciate your kind feedback and hope you won't hesitate to reach out if our Herb Chambers Ford of Braintree team can be of service again in the future!

November 30, 2024

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Great service every time service people are great work is always clean and done right More

by bersanibrian
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Service Communication
Recommend Dealer
Yes
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Dec 02, 2024

Herb Chambers Ford of Braintree responded

Thank you for trusting the Herb Chambers Ford of Braintree team with your service needs! We appreciate your support and look forward to seeing you next time!

November 30, 2024

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Employee Rating

This dealer is not worth your time or money the GM is useless the service manager is a lying crook More

by bostonmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Lewis, Paul Martin, Jon Rydings

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Dec 06, 2024

Herb Chambers Ford of Braintree responded

Thank you for your feedback. We understand your frustration regarding the tire warranty. We would like to clarify that the tires you purchased 49,000 miles ago are covered by a manufacturer's warranty from Bridgestone, which covers defects up to 80,000 miles. However, this warranty does not cover everyday wear and tear. We strive to provide accurate information and exceptional service to all our clients, and apologize that you are unsatisfied. We wish you the best of luck with future service.

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