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Jack Nguyen
Jack Nguyen at Herb Chambers Ford of Braintree
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Jack Nguyen

Service Advisor

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

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4.6
200 Reviews
4.6

200 Reviews

Write a Review

200 Reviews of Jack Nguyen

March 10, 2025

Dealership Rating
Employee Rating

How can you service a truck and not spot a bad transmission mind boggling cant believe it More

by Padraigmurray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Scott Lewis

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March 04, 2025

Dealership Rating
Employee Rating

Did not address all of my concerns. Charged me for a diagnostics fee even after getting car fixed. More

by Littdee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 04, 2025

Herb Chambers Ford of Braintree responded

We're sorry to hear about this experience. We value feedback and use this information to improve customer satisfaction. Please reach out to me so I can hear more about this situation and help resolve these concerns. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

March 04, 2025

Dealership Rating
Employee Rating

Cindybis the best. Service was fast. Car was fixed rightbthe first time. Will come here every time More

by Adam81smith10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Lewis, Lisa Chamberlain, Casey Metherall, Jessica Reed, Adam Smith, Jon Rydings

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Mar 04, 2025

Herb Chambers Ford of Braintree responded

Adam, thank you for trusting the Herb Chambers Ford of Braintree team with your vehicle! We appreciate your positive feedback and look forward to serving you again in the future!

February 20, 2025

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Employee Rating

Listened to my problem, set up a plan to review the concern and came through with professional advice and resolve. Also looked into a recall on my vehicle More

by Plehner56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Smith

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Feb 20, 2025

Herb Chambers Ford of Braintree responded

Plehner56, we're delighted to hear that our team at Herb Chambers Ford of Braintree provided you with professional advice and resolved your concerns. Thank you for sharing your experience!

February 15, 2025

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Employee Rating

Great service advisors , keeping you informed of work being performed as well as up coming recommendations to keep your ford running smoothly. More

by Mjc13726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindy

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Feb 17, 2025

Herb Chambers Ford of Braintree responded

We're delighted to hear that our service advisors at Herb Chambers Ford of Braintree always keep you well-informed and provide great recommendations. Thank you for trusting us with your vehicle's care!

February 06, 2025

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Employee Rating

Is the best dealership in Braintree and Massachusetts? good service good price. The people are very nice and very helpful. More

by Ylli kono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025

Herb Chambers Ford of Braintree responded

Kono, thank you for the fantastic review! We appreciate your support and look forward to serving you again in Massachusetts! Safe travels! - The Herb Chambers Ford of Braintree Team

February 05, 2025

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Employee Rating

They are excellent ! !!! I love them!!! only place I go !!!! Quick service too !!! Always explain work!!!! More

by gkibbee.countryside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Smith, Jon Rydings

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Feb 06, 2025

Herb Chambers Ford of Braintree responded

We're delighted to hear that you love the service at Herb Chambers Ford of Braintree! It's fantastic knowing our quick and thorough explanations keep you coming back. Thanks for your support!

February 01, 2025

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Employee Rating

As usual Scott’s team comes through every time. Chris in service was awesome and finished early with the truck. I never go anywhere else, see you in 5000 miles More

by Headhark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Smith

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Feb 03, 2025

Herb Chambers Ford of Braintree responded

We're delighted to hear that Scott's team and Chris provided excellent service at Herb Chambers Ford of Braintree! Thank you for your loyalty, and we look forward to seeing you again in 5,000 miles.

January 29, 2025

Dealership Rating
Employee Rating

I have been dealing with this dealership for many years. I buy in service my vehicles at Herb Chambers Ford and Braintree. From the sales people to the service department I feel that I’m in good hands. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Lewis, Lisa Chamberlain, Casey Metherall, Jessica Reed, Adam Smith

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Jan 30, 2025

Herb Chambers Ford of Braintree responded

Jack, it's wonderful to hear that you've had consistently positive experiences with our team at Herb Chambers Ford of Braintree. We appreciate your loyalty and look forward to continuing to serve you!

January 29, 2025

Dealership Rating
Employee Rating

I was completely satisfied with the level of service I received. I would not hesitate to return if needed More

by bmuzzie12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Gamble

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Jan 30, 2025

Herb Chambers Ford of Braintree responded

We're delighted to hear that you were completely satisfied with your experience at Herb Chambers Ford of Braintree! Thank you for sharing, and we look forward to welcoming you back whenever needed.

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