Jack McVey | Page 38

Excellent Shopping Experience 30 seconds after I walked out of my car, Jack greeted my boyfriend and me with such a warm smile. He patiently showed us all the choices under our des 30 seconds after I walked out of my car, Jack greeted my boyfriend and me with such a warm smile. He patiently showed us all the choices under our description and introduced all the features of the vehicles. He provided us suggestions and recommendations, he shared his personal experiences, and he gave us enough time and space to talk and make the decision. Louie was amazing working out the payment and the paperwork. I knew it took all of us a long time, but we are very happy with our purchase. We walked out of the dealer at 7:57 pm, and Jack repeatedly made sure we were all set. Thank you, Jack and Louie! More

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First Subaru Took me four years to commit to purchasing a new car. Jack was very patient. Really love my 2017 Outback . Hope service department is just as reliable Took me four years to commit to purchasing a new car. Jack was very patient. Really love my 2017 Outback . Hope service department is just as reliable. More

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Excellent experience Why five stars? 1) Salesman Jack McVey was well-informed and personable. When I asked him what the torque should be on the lug nuts, instead of guess Why five stars? 1) Salesman Jack McVey was well-informed and personable. When I asked him what the torque should be on the lug nuts, instead of guessing, he went to the service dept. to find out. 2) Service director Scott Gregg was very responsive and prompt. Our new Crosstrek came from the factory with a minor cosmetic defect (hood not neatly aligned with front fascia). We dropped in without an appointment and Jack and Scott had the issue corrected within the hour. 3) We traded in two vehicles with no problem, which greatly streamlined the process for us. 4) Subaru's "no pressure/no haggle" policy--much appreciated. 5) Louie in finance was well-organized and efficient. More

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Great Car Buying Experience As someone who has hated the car buying process that some car dealerships have put my wife and I through in the past, Tucson Subaru was a very positi As someone who has hated the car buying process that some car dealerships have put my wife and I through in the past, Tucson Subaru was a very positive change that was made possible by our salesman and finance manager who worked with us. Professionals who were knowledgeable, friendly and didn't use pressure to close the deal, made the difference. More

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Awesome Our Sales Rep was very kind and made the process less frustrating considering we had little children with us. Always a great experience when we come. Our Sales Rep was very kind and made the process less frustrating considering we had little children with us. Always a great experience when we come. More

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Outback purchase We recently purchased an Outback at your dealership and had a pleasant experience. The car buying process is always a long one but we enjoyed our visi We recently purchased an Outback at your dealership and had a pleasant experience. The car buying process is always a long one but we enjoyed our visit and were treated great. Thank you. More

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Overall solid experience I was helped by Jack McVey shortly after I arrived at the dealership. I had come to look at some of the selection they offered in both the new and use I was helped by Jack McVey shortly after I arrived at the dealership. I had come to look at some of the selection they offered in both the new and used cars. Needless to say, I found something I liked and Jack was quick to help me along with my purchase. No one was really pushy or aggressive to make me want to walk away, helped just the right amount. Curt was also very helpful on the financial side of things. Quick paperwork and solid explanations. More

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Subaru Forester I enjoyed the overall low-stress process of working with Jack McVey. He is very professional and does not "push" you into a vehicle that you are not c I enjoyed the overall low-stress process of working with Jack McVey. He is very professional and does not "push" you into a vehicle that you are not comfortable with. Ultimately, I took months to buy the Subaru Forester and was treated very professionally by everyone I came into contact with. Additionally, after purchasing the car I was presented with only 2 "Add-Ons", the extended warranty and enhanced security system. This was refreshing because usually there is a multitude of options that many dealers offer, which can add multiple thousands to the final price of the vehicle. More

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Top notch Jack was very knowledgeable and helpful explaining the complexities of my new Outback. He made a special trip to my house to help me understand m Jack was very knowledgeable and helpful explaining the complexities of my new Outback. He made a special trip to my house to help me understand my Subaru. I'm really happy with my purchase and thank all at Tucson Subaru. See you at service time. More

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New Friends Even before closing a deal, I felt that I had found people who would be there to help me no matter where I bought a car. But I was able to get exactl Even before closing a deal, I felt that I had found people who would be there to help me no matter where I bought a car. But I was able to get exactly what I wanted at my price at Tucson Subaru. It will be fun going back for service. More

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