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Jack Kim
Refer Me
983 Reviews
Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.
Read moreDealership Experience
9 yrs, 3 mos
Industry Experience
9 yrs, 3 mos
Specialties & Trainings
Service Consultant Bronze Certification
Service Consultant Silver Certification
983 Reviews
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983 Reviews of Jack Kim
January 22, 2025
Jack is the only reason I come to this dealership. He is patient, has no attitude, and explains things well. I am never pressured and can make good decisions on the care of my vehicle. He is patient, has no attitude, and explains things well. I am never pressured and can make good decisions on the care of my vehicle. More
by HAWAIIANISLEBOY
Verified Customer
January 18, 2025
service was great and fast they explain me everything and they did the work fast they did the work fast More
by LETTY0012000
Other Employees Tagged: Calvin Jeong
January 14, 2025
Excellent experience: From booking the service appointment from the app, to picking it up after service was done, It really was a seamless experience. My advisor was really outstanding. He wen appointment from the app, to picking it up after service was done, It really was a seamless experience. My advisor was really outstanding. He went above and beyond. Thanks! More
by nirvanamaya
Other Employees Tagged: Calvin Jeong
January 11, 2025
A responsive and helpful team. Good, good, good, good, good, good, a, a, a, 15 words. Good, good, good, good, good, good, a, a, a, 15 words. More
by alexuaus
Other Employees Tagged: Calvin Jeong
January 11, 2025
Let me first say that I am grateful that my car was fixed, everything was covered under warranty, and it is now running well. I also understand that I took my car in the Monday before the New Year's D fixed, everything was covered under warranty, and it is now running well. I also understand that I took my car in the Monday before the New Year's Day Holiday. But overall, I did not have a good experience and I know it could have been much better. The Service Center seemed understaffed and I hope they will be able to hire the staff they need. I wonder if more staff could have helped my experience. From the day I turned in my car, I was calling for updates. I was the one who called to see what they thought was wrong, because I had not heard from them. And from there it was always me reaching out for estimates and explanations. The information I would receive would always be vague. I never felt well taken care of. I found it especially frustrating that they didn't know when the parts would be in. Everything I get shipped to me has tracking numbers, get on that Hyundai. It seemed only when I told them I would be renting a car if I didn't have my car by the weekend that I was able to get by Friday. To be without a car is an inconvenience and not fun, but if I had understood what was going on and felt confident that I was being taken care of it would have been so much easier. More
by mag10
January 09, 2025
Appreciated Jack's personable manner. It was my first time at this dealership and wasn't enthused about switching. Jack kept us informed every step of the way and got my car back quick It was my first time at this dealership and wasn't enthused about switching. Jack kept us informed every step of the way and got my car back quickly. He set up for a rental car and everything was just made so simple. I do have to say the front desk person took quite a while to acknowledge us even though she was not on the phone, nor was there another customer. We also waited quite a while to pick up the car and I don't think she even notified Jack that we were waiting. Also disappointed after having an expensive service like a transmission replacement my car was given to me dirty. I'm used to the Harbor Hyundai always giving me a clean car back. More
by None
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