Jack Kim | Page 96

Although a coupon was not honored at the time, instead a discount was still given without me asking for it. I like that kind of customer service! discount was still given without me asking for it. I like that kind of customer service! More

by JEANE Verified Customer Verified Customer

Report | Print

Excellent and fast service. Making them my go to service center. Friendly and informative employees. Felt my car was in good hands and I’ve found Hyundai experts center. Friendly and informative employees. Felt my car was in good hands and I’ve found Hyundai experts More

by TJOHNSONCEO83 Verified Customer Verified Customer

Report | Print

I’m satisfied. Great service, friendly people. Keep their promise - completed the job on time. Received update. Simple way to setup appointment. Again, outstanding service. Jack Kim is the best! promise - completed the job on time. Received update. Simple way to setup appointment. Again, outstanding service. Jack Kim is the best! More

by whirlyjack Verified Customer Verified Customer

Report | Print

Service was timely. Staff was professional and courteous. Had an appointment and I was checked in immediately upon arrival, no waiting. All precautions were taken to insure safety from contactin courteous. Had an appointment and I was checked in immediately upon arrival, no waiting. All precautions were taken to insure safety from contacting virus. More

by ssmith3066 Verified Customer Verified Customer

Report | Print

Service was attentive and friendly, followed Covid precautions. They made sure my concerns were answered. Highly recommend them. I have been a regular customer for years and have always been happy wit precautions. They made sure my concerns were answered. Highly recommend them. I have been a regular customer for years and have always been happy with the services provided. More

by wishchylde Verified Customer Verified Customer

Report | Print

Awesome experience here. Answer all my questions in detail and perform all the work I needed. My new favorite deal ship for my car needs. Thanks guys detail and perform all the work I needed. My new favorite deal ship for my car needs. Thanks guys More

by ms.thornton092 Verified Customer Verified Customer

Report | Print

Someone else also helped but I do t know his name, very friendly. Website did not help setting up the schedule, kept giving me error message. Thank you friendly. Website did not help setting up the schedule, kept giving me error message. Thank you More

by enrique.dbarajas Verified Customer Verified Customer

Report | Print

I love South Bay Hyundai! I have dealt with other Hyundai dealerships in the past, but never had as feet of an experience as I do at SBH. I consistently deal with the service department as my Hyundai is a 20 dealerships in the past, but never had as feet of an experience as I do at SBH. I consistently deal with the service department as my Hyundai is a 2012, that has had multiple issues over the last 9 years, including a engine that needed to be replaced. Jack in the service department is amazing. He always makes time for me, recognizes my voice and the phone, and even replied to my emails when I didn't know he was furloughed due to the pandemic. The service department is back up and running to their normal hours and Jack is back at work. I recently had an oil change, and this is how you know you have excellent customer service... They were slammed and he offered to have me come back another day, or leave my car and receive a complimentary ride to and from work. I accepted the latter and it was a seem less experience. He scheduled my courtesy rides with a ride share service and I received text updates regarding the ride booking. I love coming to SB Hyundai because people like Jack make you feel like family, not just a turn and burn customer like other dealerships do. I am and plan to be a loyal SBH customer. Thank you again for everything!! More

by Nena C Verified Customer Verified Customer

Report | Print

Jack at Soutbay Hyundai is incredibly attentive and helpful. He made me feel like my car’s successful service was of utmost importance. Thanks Jack. helpful. He made me feel like my car’s successful service was of utmost importance. Thanks Jack. More

by COACHJVALLE Verified Customer Verified Customer

Report | Print

Wow! Jack was really refreshing to deal with! Attentive, knowledgeable and GREAT communication made this potentially frustrating situation, very easy and uneventful! Thanks Jack K. knowledgeable and GREAT communication made this potentially frustrating situation, very easy and uneventful! Thanks Jack K. More

Report | Print