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Jack Kim
Jack Kim | Page 69
Expert Service Consultant
South Bay Hyundai
20433 Hawthorne Blvd
Torrance, CA 90503
1,083 Reviews
Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
10 yrs, 9 mos
Specialties & Trainings
Service Consultant Bronze Certification
Service Consultant Silver Certification
1,083 Reviews
Write a Review
1083 Reviews of Jack Kim
Verified Customer
June 24, 2022
15min before my appointment,told wait time was extra, I was fine waiting. Realized people who came in for the same services were leaving before me, when I finally did try and check on my car they told me m was fine waiting. Realized people who came in for the same services were leaving before me, when I finally did try and check on my car they told me my paper work was lost..wth! The man didn't bother dealing with me, instead he told me to hold on and go across the way to parts! Really? I was already waiting patiently for an extra hour and you're telling me wait? Felt more like he pond me off to this poor lady who was running around helping. I complained to that young lady, who was the only one that even bothered to apologize! Then that guy came behind her and handed her a free car wash voucher! Seriously! You really think a car wash voucher is going to save you from a bad review! I already had a sour feeling about this location after my husband and I could clearly remember being told that because we leased our vehicle we could ask for a free car key every year , I lost my purse along with my keys in February and when I called the dealership I was told that they would never ever offer that! We even texted the sales man who denied even saying it. Good life lesson! Always get it in contract. 6 month later I bring in our family car in (we love) for services and this nightmare happens. Worst sour feeling ever, I will not be bring the car back to this location, even if it means driving further out. More
by Pamela
Other Employees Tagged: Donnie Ellis
June 20, 2022
good comunication, received update call on schedule and was told i'd receive another call once finished and given aprox. completion time. received 2nd call right as i was being dropped of to pick it up. was told i'd receive another call once finished and given aprox. completion time. received 2nd call right as i was being dropped of to pick it up. More
by ambush146
June 17, 2022
I was very impressed with the friendly efficiency and the communication to keep me informed of every aspect of the service being provided to me. A great car-care experience. communication to keep me informed of every aspect of the service being provided to me. A great car-care experience. More
by JUNEBALAGIA
June 17, 2022
Nicole and Jack were truly amazing and made a stressful breakdown much more manageable and I cannot thank them enough for all of their incredible help! breakdown much more manageable and I cannot thank them enough for all of their incredible help! More
by CURTISRYBIN
Other Employees Tagged: Nicole, Jack
June 16, 2022
Extremely happy with the service at South Bay. Always taking care of me. Thanks Donny Always taking care of me. Thanks Donny More
by evg77
Other Employees Tagged: Calvin Jeong , Donnie Ellis
June 16, 2022
Professional, prompt, friendly and honored manufacture warranty without question. Diagnosed a problem - a poorly installed 3rd party tracking device added by original owner. Really liked this place warranty without question. Diagnosed a problem - a poorly installed 3rd party tracking device added by original owner. Really liked this place and would definitely consider buying next cat from here. More
by njwill
Other Employees Tagged: Calvin Jeong , Donnie Ellis
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