Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim | Page 60

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.6
1,083 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.6

1,083 Reviews

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1083 Reviews of Jack Kim

December 30, 2022

Dealership Rating
Employee Rating

Jack made sure my service visit, which was for a recall, went smoothly and was completed as quickly as possible. This excellent service is a vast improvement over my previous experiences at this Service Cen More

by danabigman
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2023

South Bay Hyundai responded

Thank you for the wonderful review! We're happy to hear Jack made your recent visit with us a smooth one and we hope you won't hesitate to reach out the next time we can be of service. Take care! - The South Bay Hyundai Team

December 29, 2022

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Great customer service, very friendly and professional staff. Will be looking forward to next service appointment. More

by tomytamaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , Donnie Ellis

Dec 29, 2022

South Bay Hyundai responded

Thank you for your kind review! We look forward to seeing you next time at South Bay Hyundai!

December 28, 2022

Dealership Rating
Employee Rating

The service here is always exceptional. Calvin, Donnie, and Jack continue to provide wonderful customer service, a thorough inspection of my vehicle, and I always get my car back in top-not More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , Donnie Ellis

Dec 29, 2022

South Bay Hyundai responded

Victor, we are so thankful for your kind and thorough review! We want every service experience at South Bay Hyundai to be just as you described. Thank you for trusting our team with your automotive needs. We'll be sure to share this with Calvin, Donnie, Jack, and team as well!

December 28, 2022

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Great customer service, fast on spot appointment and consultation. Kind and quick customer service, honest replies for queries. Nicole Nelson was great. More

by Vinyas Ajjampura Vijayendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Nelson

Dec 29, 2022

South Bay Hyundai responded

Thank you for sharing your feedback! We look forward to passing this along to Nicole! -South Bay Hyundai

December 28, 2022

Dealership Rating
Employee Rating

Fast appointment on arrival, quick contact and update. Kind and smooth experience. Honest evaluation, good turnaround More

by Vinyas Ajjampura Vijayendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , Donnie Ellis, Nicole Nelson

Dec 29, 2022

South Bay Hyundai responded

Thank you for choosing South Bay Hyundai! We look forward to seeing you next time!

December 27, 2022

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Employee Rating

Friendly and helpful, good experience and will come back again. The free wash and wax coupon was a nice bonus More

by bh
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Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong, Mace Bradley , Richard Andersen, Cedric Butler, Donnie Ellis, Jermaine Johnson, Mike "MJ" Juarez, Christian Proctor

Dec 29, 2022

South Bay Hyundai responded

Thank you for sharing your visit! We look forward to seeing you at your next appointment! -South Bay Hyundai

December 20, 2022

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Employee Rating

I was lied to about my service. They did not rotate my tires as stated on the service record. This is a huge concern and leads me to believe that this service department cannot be More

by Booyash1
Workmanship
Recommend Dealer
No

Other Employees Tagged: Calvin Jeong , Donnie Ellis

Dec 30, 2022

South Bay Hyundai responded

Thank you for providing us with this feedback. We're sorry to hear that you were not pleased with your service appointment and we invited you to reach out to us so we can try and assist in your satisfaction. Please contact us directly so we can assist. Calvin Jeong - Service Director - calvinj@sbhyundai.com

December 17, 2022

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Employee Rating

People's working at the service dept were very kind and responsible,specially Vanessa who did even follow up. More

by superis
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Service Communication
Recommend Dealer
Yes
Dec 19, 2022

South Bay Hyundai responded

Thank you for the wonderful review of our South Bay Hyundai service team! Vanessa & the crew look forward to seeing you again in the future!

December 12, 2022

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Employee Rating

very good , It was nice of you to treat me kindly ,thank you so much ,Jack More

by JESSICAYANG623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2022

South Bay Hyundai responded

We appreciate the kind review! Thanks for visiting South Bay Hyundai and please don't hesitate to reach out if Jack & the team can be of service again in the future!

December 09, 2022

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Employee Rating

Great customer service, it took them a little while to get my car back to me but great service More

by ELH3800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2022

South Bay Hyundai responded

Thank you for the feedback! We appreciate you visiting us here at South Bay Hyundai and hope to see you again next time!

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