Jack Kim | Page 21

Went twice for oil change and jack was the first one to explain to me the breakdown of the cost and what was and wasn’t covered under my lease. Very helpful and informative. Great customer service. explain to me the breakdown of the cost and what was and wasn’t covered under my lease. Very helpful and informative. Great customer service. More

by bridgettkassel Verified Customer Verified Customer

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They did not remove my "need service" notification. They broke a necklace from my car. I feel like they are not careful with the car. They broke a necklace from my car. I feel like they are not careful with the car. More

by reyna1 Verified Customer Verified Customer

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Service was fast and our reps was very friendly. I appreciated not being up sold on extra services I didn't need. I appreciated not being up sold on extra services I didn't need. More

by akobrien87 Verified Customer Verified Customer

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Your dealership was absolutely clean with refreshments. Your staff was friendly and knowledgeable as soon as drove on your lot. Excellent service which I didn’t have to wait long. The gentleman who approac Your staff was friendly and knowledgeable as soon as drove on your lot. Excellent service which I didn’t have to wait long. The gentleman who approached me gave me a timeline of my wait and he was right on point. I sat in the lobby relaxed and happy of being in your facility. Thank you - More

by CALLMEDODIE Verified Customer Verified Customer

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I've had better experiences at this dealership. ...3 hours waiting for oil/car wash. I had appt Service called my home when SUV ready why?? wasted 30 minutes was in waiting room!!I went to service ...3 hours waiting for oil/car wash. I had appt Service called my home when SUV ready why?? wasted 30 minutes was in waiting room!!I went to service to see when it would be ready and tole it was done 30 minut6es ago AND they called wrong number at my home not my cell phone that I gave them when I arrived More

by alanm48 Verified Customer Verified Customer

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James Lee and Steve Suh were of great help and was very grateful for their assistance in getting my new car. grateful for their assistance in getting my new car. More

by Andrewchae31 Verified Customer Verified Customer

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The drive up line for service was long and took a considerably long time to finally get to the front. There was no 'appointment' line for those that did make an appointment. considerably long time to finally get to the front. There was no 'appointment' line for those that did make an appointment. More

by tracyburton05 Verified Customer Verified Customer

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I had taken my Hyundai to Glendale Hyundai for years. When my Elantra GT broke down in July I was planning to have it towed 29 miles to Glendale because I was broke down in El Segundo. When I called Glen When my Elantra GT broke down in July I was planning to have it towed 29 miles to Glendale because I was broke down in El Segundo. When I called Glendale Hyundai about having them look at it and they told me they couldn't even see the car until SEPTEMBER. The Tow Truck Driver suggested that I take it to South Bay Hyundai and it was the best piece of advice I'd ever received. South Bay looked at the car the next day, they gave me an estimate, they fixed it, they give it back to me and when it broke down again the next day, they took it back and took absolutely perfect care of me. Everybody was courteous, fast, efficient, and friendly. I couldn't ask for more out of a car dealership. I will never go back to Glendale even though it's only three miles from my house. South Bay Hyundai is well worth the 30 mile trip. More

by genemazzanti Verified Customer Verified Customer

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Service was quick. The waiting room atmosphere was excellent. Kei explained the findings regarding the service and assured me the car was running as it should. The waiting room atmosphere was excellent. Kei explained the findings regarding the service and assured me the car was running as it should. More

by darleen_white12 Verified Customer Verified Customer

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great service experience from drop off to pick up. Jack provided amazing service and tech Jay was excellent as well. Jack provided amazing service and tech Jay was excellent as well. More

by Jason Verified Customer Verified Customer

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