Jack Kim | Page 19

I don’t usually write reviews but I would feel bad if I didn’t write something because of how great the staff at this location has been each time I went in for service. Really want to give a shout out to K didn’t write something because of how great the staff at this location has been each time I went in for service. Really want to give a shout out to Kei Yukimura, he let me know what to expect and took care of my questions and concerns. Even addressed my concerns before I could ask them since I am sure he understands from the costumers perspective. Also want to shout out other service members I had: Jack K, Jeremy D, Dylan C, and Nicole N More

by cardinalsanker Verified Customer Verified Customer

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The service department was timely and provided me with a car service to get me to my workplace. car service to get me to my workplace. More

by johnireland Verified Customer Verified Customer

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Took too long to get the job done. Left the customer without loaner vehicle for too long and gave the car back with the check engine light on. Left the customer without loaner vehicle for too long and gave the car back with the check engine light on. More

by viveciaproctor Verified Customer Verified Customer

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Great customer service, helpful, thoughtful, and knowledgeable, the work that was done on my car was ready as promised if not sooner, knowledgeable, the work that was done on my car was ready as promised if not sooner, More

by ALICEH52 Verified Customer Verified Customer

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I love it here! The people are very respectful, honest, kind and services a fast and excellent. The people are very respectful, honest, kind and services a fast and excellent. More

by bev Verified Customer Verified Customer

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Great worker, good showroom, excellent service, nice car wash. Service did not take long, was able to get 60k mile maintenance wash. Service did not take long, was able to get 60k mile maintenance More

by SIGNPAINT1 Verified Customer Verified Customer

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Dropping the car was fine, service was on point. But when picking up my car they took forever. They didn’t know where my car was and to make it worst the technician was on lunch so I had to wait abo But when picking up my car they took forever. They didn’t know where my car was and to make it worst the technician was on lunch so I had to wait about 40 min for my car. More

by jorgembecerra Verified Customer Verified Customer

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Great dealership! Both on the sales and the service side. They have great leadership and their names are Eric and Calvin. Keep up the great work all!!! Both on the sales and the service side. They have great leadership and their names are Eric and Calvin. Keep up the great work all!!! More

by ruhlfamily98 Verified Customer Verified Customer

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had service done and same issue arose after couple of days. took the car in and Jack was on top of my issue to get resolved along with tech Jay. 5 star service! days. took the car in and Jack was on top of my issue to get resolved along with tech Jay. 5 star service! More

by EDENTERPRISESOLUTIONS Verified Customer Verified Customer

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Justin did a wonderful job coordinating the service and the return of my car. Donnie is always amazing and helps with everything that is needed. He made sure I got on the schedule for the recall replaceme the return of my car. Donnie is always amazing and helps with everything that is needed. He made sure I got on the schedule for the recall replacement part and that the service was completed during the time frame that I had available. The pickup / drop off service you provide is wonderfully convenient. Thank you for that. Your entire service and parts team as well as your receptionists are really first rate and make the customer feel valued and respected. Well done, South Bay Hyundai and Genesis of South Bay team! It is a pleasure working with you. I wish other customer service teams could learn from you!! More

by afirst Verified Customer Verified Customer

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