Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim | Page 101

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.6
1,125 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.6

1,125 Reviews

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1125 Reviews of Jack Kim

January 21, 2021

Dealership Rating
Employee Rating

Jack Kim at the service department gave me a great help. I have waited for over 4 hours but, because of him, it was OK. More

by DANNYCHUNGUS
Recommend Dealer
Yes
Jan 22, 2021

South Bay Hyundai responded

We're happy Jack could help you out! Thanks for choosing South Bay Hyundai for your service needs! Take care!

January 20, 2021

Dealership Rating
Employee Rating

The follow through after the problem was assessed and giving the okay to processed, the tech forgot all about us. waited over an hour for the rental service to come for the loaner car and the problem wit More

by BANIAZ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , Donnie Ellis, Kathy Nguyen

Jan 21, 2021

South Bay Hyundai responded

I'm sorry to hear of this experience with us, it's certainly not what we'd expect for our customers. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I would like to get in touch, Eric Pak - General Manager - 310-974-8180

January 15, 2021

Dealership Rating
Employee Rating

Thank you for your help. Service was completed on the day and time promised. During challenging times, your service was top rate. Happy Sonata owner. More

by L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , Donnie Ellis, Kathy Nguyen

Jan 19, 2021

South Bay Hyundai responded

It is always our pleasure to assist you! We greatly appreciate your positive feedback, it means so much to all of us at South Bay Hyundai. Take care and see you next time!

January 15, 2021

Dealership Rating
Employee Rating

Jack could not have been any more energetic, enthusiastic, and friendly. He should get 10 stars. He even got some coffee stains off my passenger seat. More

by fraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2021

South Bay Hyundai responded

Thanks for this fantastic feedback! We're so glad you got the chance to work with Jack. He is such a great asset to the South Bay Hyundai team. Thanks again and take care!

December 29, 2020

Dealership Rating
Employee Rating

I love Hyundai Motors, very good customer service, wait time for servicing is not long, maybe a little longer now but that's understandable due to this Coronavirus, I plan on trading my car in next year More

by RENEE19482003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathy Nguyen

Dec 29, 2020

South Bay Hyundai responded

Thanks for the great review! We look forward to the opportunity to help you find a new car in the future. Take care!

December 24, 2020

Dealership Rating
Employee Rating

Always awesome service. Service people very professional, as well as sales people. prices are reasonable and i recommend to friends and family. will keep buying with hyundai. More

by ICAMPOS2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , Donnie Ellis

Dec 24, 2020

South Bay Hyundai responded

Thanks for being a South Bay Hyundai customer! We appreciate your review and look forward to working with you again!

December 24, 2020

Dealership Rating
Employee Rating

I have always had good service at this dealer. I don't know why I have to put it in writing when I always give 5 stars More

by JLVORISKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2020

South Bay Hyundai responded

Thanks for taking the time to write this review! We're happy we always deliver a 5-star experience! We'll see you next time!

December 09, 2020

Dealership Rating
Employee Rating

Jack Kim is an amazing person . Great customer service , He takes the time to listen and make sure all your needs are met. He always greet me with a big smile. More

by QUEENGIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2020

South Bay Hyundai responded

Thank you for this wonderful feedback - we know Jack will be so happy to hear it! We're grateful to have you as a South Bay Hyundai customer and look forward to your next visit!

November 30, 2020

Dealership Rating
Employee Rating

Whenever I come here, this man always helps me and I am always satisfied with my experience. This is the nicest service representative I have ever had the pleasure to work with. More

by MONICA2470
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2020

South Bay Hyundai responded

Thanks for the 5-star review, Monica! Hope to see you next time!

November 25, 2020

Dealership Rating
Employee Rating

I like South Bay Hyundai.because their customer service is the best. I always go there for my car service and I am very happy. Also I know the person his names is Jack. He is the best. Thanks Jack for help More

by BABAK.HAIRMAN
Recommend Dealer
Yes
Nov 25, 2020

South Bay Hyundai responded

We're so happy to hear this! Thanks for being a South Bay Hyundai customer, and we'll see you at your next visit!

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