Shrewsbury Volkswagen

Just purchased a used Tiguan from Shrewsbury and couldn't be happier. Max Rolerson was my sales consultant and he handled the details of this purchase from start to finish with professionalism and expertise. be happier. Max Rolerson was my sales consultant and he handled the details of this purchase from start to finish with professionalism and expertise. Mike in Finance went the extra mile and secured great financing, and also an extended warranty at a price that was unbeatable. This entire process was painless and without drama, which I suppose is largely due to the experience and knowledge of both Max and Mike. I was in and out of this dealership in under one hour. This is a smaller dealership with extraordinary people, a pleasant showroom, and a comfortable atmosphere. Simply unbeatable- buy here with confidence. More

Best place to buy your next VW. It was a very pleasant car-buying experience. I dealt with other dealerships before reaching here so was anxious but the staff here was clear and str It was a very pleasant car-buying experience. I dealt with other dealerships before reaching here so was anxious but the staff here was clear and straightforward. Especially if you are buying EVs, this is the place for you. More

Went in to purchase a brand new Jetta S. There was one left and the color I wanted. Sat with Jack Fitzmaurice. Outstanding salesman and very knowledgeable. Best buying experience I ever had. There was one left and the color I wanted. Sat with Jack Fitzmaurice. Outstanding salesman and very knowledgeable. Best buying experience I ever had. Arrived at the dealership at noon and including the test drive, I left in my brand new car at 3:30pm. Quick and easy! I enthusiastically recommend Shrewsbury Volkswagen! More

Reached out for more info on a vehicle. Responsive initially but did not hear back after the initial few emails. Went in for a test drive but the vehicle had already sold by the time I arrived. It was initially but did not hear back after the initial few emails. Went in for a test drive but the vehicle had already sold by the time I arrived. It was near closing and they were more interested in leaving than gaining a new customer. I was told that I would be contacted regarding possible options similar to the vehicle I wanted. Never heard from anyone. More

ATTENTION ATTENTION.... Look no further for VW. Ralph Napolitano was the most courteous knowledgeable salesman I have ever purchased a vehicle from. He was extremely helpful, such a gentleman and couldn' Napolitano was the most courteous knowledgeable salesman I have ever purchased a vehicle from. He was extremely helpful, such a gentleman and couldn't do enough for me. Haven't met a salesman like this ever! So thrilled with my new cross sport. More

First time leasing a Volkswagon My husband and I already knew we wanted a Volkswagon. ( one of our children leased a Volkswagon Atlas) we were interested in leasing the same model a My husband and I already knew we wanted a Volkswagon. ( one of our children leased a Volkswagon Atlas) we were interested in leasing the same model as my daughter. We were introduced to Lizzie. We told her what model we were interested in. We were attracted to the Volkswagon Tiguan that was in the showroom. It was perfect for us as Lizzie showed us the vehicles features. She did not pressure us into leasing the vehicle we first had our minds on. She showed us the features on the Atlas and didn't interfer trying to convince us to get the bigger model as our daughter had leased. Lizzie was friendly and patient with us. The atmosphere in this dealership with the other employees we were in contact with through out the whole process was very comfortable. Everyone very friendly and couerteous. As we left my husband told them we will see them when it's time to lease another Volkswagon. The manager was very nice young man came over and spoke to us after our decision was made. Also the lease fiancé man was also very friendly The people we interacted with on january 10, 2020 r hard working conscious people. Barbara and Dan More

**WARNING** BAIT AND SWITCH **WARNING**, please be aware of deceptive selling practices by this dealer. I was the victim of a Bait and Switch. I had agreed to the purchase of a **WARNING**, please be aware of deceptive selling practices by this dealer. I was the victim of a Bait and Switch. I had agreed to the purchase of a vehicle on a Saturday, credit app was run, deal was all agreed upon. On Monday, salesman contacted me to say that we are still on track for a Wednesday pickup, he even called my insurance company to give them the VIN # of the new vehicle. On Tuesday morning, dealer contacted me to say that they priced up the wrong vehicle in our deal and will be unable to sell me the car we agreed upon at the specified price, but would be more than glad to sell me another car on their lot, that was not comparable to the model I had agreed upon, at the same price. This is just a summary of my experience, I will be setting up an email address shortly and posting it here, so you can contact me and I will provide all the facts of the deal; sales material, and emails from the dealership in order for the community to see that they are dealing with an unethical company. I think these facts will speak for themselves. More

Owned 6 VW’s...these guys are the best. Honesty, and transparency ! When other mechanics recommend this dealership I listened, and glad I did! Owned a bunch of diesels in my 50 years Of dr Honesty, and transparency ! When other mechanics recommend this dealership I listened, and glad I did! Owned a bunch of diesels in my 50 years Of driving,VW’s and MB’s. My current 2012 Jetta Sportswagen TDI was part of the recall modification program.. Vehicle has 196,000 miles had intermittent starting issues, misdiagnosed by other dealerships and independents. Dave at this dealership was the BEST, found the issue, and was honest and transparent . Will be buying my next VW from his dealership for sure! Thank you Dave, and crew of Shrewsbury VW. Tom W. More