Jack DePre
Jack DePre at Conicelli Toyota of Springfield
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Jack DePre

Service Manager

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.8
164 Reviews

Dealership Experience

32 yrs, 2 mos

Industry Experience

45 yrs, 3 mos

Languages Spoken

English English

4.8

164 Reviews

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164 Reviews of Jack DePre

November 07, 2024

Dealership Rating
Employee Rating

Always on time in delivering the car after service. I am happy with the service and message alerts about the status. More

by Jebamalaidass
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 07, 2024

Dealership Rating
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Always number one in customer care and service. Friendly and knowledgeable service desk. Easy to use company app with wide choices for appointments. More

by jmassa7926
Service Price Transparency
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Recommend Dealer
Yes

November 04, 2024

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Always great working with Jack, Christina and all the staff at Conicelli Springfield. Great and timely service. Always appreciated! More

by VINCE F
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Christina Randall

Nov 04, 2024

Conicelli Toyota of Springfield responded

Thanks Vince for a great five star review. We appreciate the kind words and your business! Paula D., Customer Relations

November 04, 2024

Dealership Rating
Employee Rating

I am always happy with my cars preforming greatly after I leave Toyota sprifield. Honestly I don’t want to spend to money but I do. Alway the right thing to do. My 2017 works as new . More

by WILSONCAR127
Service Price Transparency
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Recommend Dealer
Yes
Nov 05, 2024

Conicelli Toyota of Springfield responded

Thanks for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d., Customer Relations

November 02, 2024

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Employee Rating

Charge a lot for oil change. It was usually $20 cheaper at our other Toyota dealer. They lost our previous data and had to refile. It took late taking it in for the simple oil ch More

by wolfewill
Service Time
Recommend Dealer
No
Nov 04, 2024

Conicelli Toyota of Springfield responded

We apologize for the inconvenience you recently experienced. I shared your concerns with our service manager, Jack DePre. Paula d., Customer Relations

October 30, 2024

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Web site easily accessed made appointment fast with wide selection for service and work to be performed. Tech friendly and very helpful car care I would not take anywhere else. More

by jmassa7926
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 31, 2024

Conicelli Toyota of Springfield responded

Many thanks for the five star review and positive feedback regarding your recent experience. We appreciate your business. Paula d., Customer Relatons

October 28, 2024

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Great service, fast, reliable and always a pleasant experience . Highly Recommend. My go to for many years More

by GREGGOYO
Service Price Transparency
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Recommend Dealer
Yes
Oct 30, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate your business. Paula d., Customer Relations

October 28, 2024

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Employee Rating

In the past year-and-a-half, I have not gotten any feedback regarding the results of my scheduled maintenance. I only hear that I will need tires. Nothing about the brakes, fluid, or other. I used to More

by LOUISPAVLOVITCH
Service Price Transparency
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Recommend Dealer
Yes
Oct 30, 2024

Conicelli Toyota of Springfield responded

We appreciate the four star rating. I see you have some issues. I will be happy to let our service manager know of your concerns. If you contact me with your name/phone number, I'll be happy to pass it on. Paula d, Customer Relations, 610-828-1400 x 1213

October 25, 2024

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Alissa Fox is stellar, I recommended two more people to your service desk because of her. I love Conicelli of Springfield, they are Honest, upfront, and will always answer your questions. More

by JOSIEM617
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alissa Fox , Matthew Hoyle

Oct 25, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your kind words and business. Paula d., Customer Relations

October 24, 2024

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Employee Rating

Very good service but takes little more time. I hope next time they are going to take less time. More

by Asif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Conicelli Toyota of Springfield responded

Thanks Asif for the five star rating. I understand how it can be inconvenient some days having to wait a bit longer for service. I hope that your next experience will meet your expectations. We appreciate your business. Paula d., Customer Relations

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