Jack DePre
Jack DePre at Conicelli Toyota of Springfield
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Jack DePre

Service Manager

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
187 Reviews

Dealership Experience

32 yrs, 3 mos

Industry Experience

45 yrs, 4 mos

Languages Spoken

English English

4.7

187 Reviews

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187 Reviews of Jack DePre

December 21, 2024

Dealership Rating
Employee Rating

excellent timely service performed , hope to return in six months nxt year , keep the good More

by amejausa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 21, 2024

Dealership Rating
Employee Rating

The service department Always takes great care of my vehicle, the waiting lounge is large and comfortable and the valet is also large and accommodating More

by DANWOOD1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 16, 2024

Dealership Rating
Employee Rating

Everything was good no problem did not have to wait long the guys at Toyota were great More

by CHEFCLARKE2000
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Conicelli Toyota of Springfield responded

Thank you for the four star rating. We appreciate the opportunity to assist you with servicing your vehicle. Paula d., Customer Relations

December 15, 2024

Dealership Rating
Employee Rating

They were friendly. Fast, and got me an appointment rather quickly. I trust them and they didn't try to pay for unnecessary services. More

by DVOSHESKI
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yahsiah Mays

Dec 16, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate the opportunity to assist you with servicing your vehicle. Paula d., Customer Relations

December 15, 2024

Dealership Rating
Employee Rating

Pleasant customer service, short waiting time. Always no hassle service. Thank God for warrenty. Amen More

by icymac78
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nikolaos Tarabicos

Dec 16, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate the opportunity to assist you with servicing your vehicle. Paula d., Customer Relations

December 13, 2024

Dealership Rating
Employee Rating

Overall service was great. Alisa Fox is a very knowledgeable service manager. I will return for future service. More

by MARIE_CHENOWETH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alissa Fox

Dec 16, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate the opportunity to assist you with servicing your vehicle. Paula d., Customer Relations

December 10, 2024

Dealership Rating
Employee Rating

The car has been there 4 times. Each time they did not fix the problem. The third time the car came back with more problems, including no heat. We had heat when we brought it in. T More

by Reeality1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 11, 2024

Conicelli Toyota of Springfield responded

I am sorry to hear that your recent service experience did not meet your expectations. I shared these concerns with our service manager Jack DePre. I would like to have Jack speak to you. Can you contact me with your name and phone # so I can pass it on to him? Thank you Paula d, Customer Relations

December 07, 2024

Dealership Rating
Employee Rating

I am writing to express my sincere appreciation for the outstanding service I recently received from your team. From start to finish, the professionalism and dedication exhibited by everyone I interacted w More

by BRYSONNYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Conicelli Toyota of Springfield responded

We greatly appreciate you taking time to share your experience with our service center at Conicelli Toyota of Springfield. Your kind words and positive feedback lets us know we are achieving our goals in customer satisfaction. Thank you again for your business. Paula d., Customer Relations

December 07, 2024

Dealership Rating
Employee Rating

Great service. Very helpful when I call to inquire about my warrantee. Service was quick. More

by JACKIEVENDITTI15
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alissa Fox

Dec 09, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate it. Paula d., Customer Relations

December 06, 2024

Dealership Rating
Employee Rating

This dealership has changed for the worst over the years. I took my car in because of a thump in the driver's front tire they had it for an hour and I was told I needed 2 front tires and the radiator was lea More

by rfmento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 09, 2024

Conicelli Toyota of Springfield responded

I am sorry to hear that your recent experience with our service center did not meet your expectations. I shared these concerns with our service manager asking him to review them and assist you. Paula d. Customer Relations

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