Jack DePre
Jack DePre at Conicelli Toyota of Springfield
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Jack DePre

Service Manager

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
195 Reviews

Dealership Experience

32 yrs, 4 mos

Industry Experience

45 yrs, 5 mos

Languages Spoken

English English

4.7

195 Reviews

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195 Reviews of Jack DePre

January 13, 2025

Dealership Rating
Employee Rating

I trust service at Conicelli although I believe your bill/receipt of service needs to be simplified. Too difficult to understand exact costs for parts and labor but if the technician would spend more ti More

by BOB.SADUSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Conicelli Toyota of Springfield responded

Bob, thanks so much for sharing your recent experience with our dealership. We appreciate your business and the five star rating. I'll be sure to share this with our service manager. Paula d., Customer Relations

January 13, 2025

Dealership Rating
Employee Rating

Service is good and no complaints. I would prefer some notifications when it is completed. More

by CPHAM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Conicelli Toyota of Springfield responded

Thank you for the four star review. We appreciate it. Paula d., Customer Relations

January 10, 2025

Dealership Rating
Employee Rating

Sales is excellent service needs a little fine tuning. If you looking for a Toyota go to Conicelli in Springfield and ask for Kyle Wheeler. More

by rught01
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Wheeler

Jan 14, 2025

Conicelli Toyota of Springfield responded

Thank you for reviewing our dealership. We appreciate it. Paula d., Customer Relations

January 09, 2025

Dealership Rating
Employee Rating

The Best Service Department I've ever been to ! Excellent Service at comfortable wait. I was in and out within an hour ! Coffee, snacks, television, warm waiting room. More

by blessedyear2425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Conicelli Toyota of Springfield responded

Thanks so much for servicing your vehicle with our Toyota dealership. We appreciate the kind words and your business! Paula d., Customer Relations

January 04, 2025

Dealership Rating
Employee Rating

Worked out great. Smooth process. Would be glad to use them again for service in the future. More

by chris.j.george5
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 06, 2025

Conicelli Toyota of Springfield responded

Thank you for choosing our dealership service center to maintain your vehicle's performance! Paula d., Customer Relations

January 04, 2025

Dealership Rating
Employee Rating

The employees in the dealership are excellent. However cannot give 5 stars since car seems to be as loud as when we dropped it off- even louder. More

by ORCH
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Conicelli Toyota of Springfield responded

We appreciate the four star rating; however, did you contact Service again regarding how loud your vehicle is? I would suggest calling in to discuss this with one of our managers. Paula d., Customer Relations

December 29, 2024

Dealership Rating
Employee Rating

The dealer did not have our appointment in their system, resulting in extra wait time. More

by angela38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 02, 2025

Conicelli Toyota of Springfield responded

Your concerns were sent to our service manager Jack DePre. I am sure someone will be reaching out to assist you. Paula d., Customer Relations

December 26, 2024

Dealership Rating
Employee Rating

Appreciated giving mean appointment on short notice. Insprection tookaslong astray said it would. The service rep that handled mycarwasvery pleasant. More

by WILDZEB46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Conicelli Toyota of Springfield responded

Thanks for the kind words and five star rating. We appreciate it. Paula d., Customer Relations

December 21, 2024

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Employee Rating

excellent timely service performed , hope to return in six months nxt year , keep the good More

by amejausa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Conicelli Toyota of Springfield responded

Thank you for this 5-star review and positive feedback. We appreciate your business. Paula d., Customer Relations

December 21, 2024

Dealership Rating
Employee Rating

The service department Always takes great care of my vehicle, the waiting lounge is large and comfortable and the valet is also large and accommodating More

by DANWOOD1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Conicelli Toyota of Springfield responded

Thanks for the kind words and five star rating. We appreciate your business. Paula d, Customer Relations

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