Jack Coco Sr.

Jackie Coco was a super sales agent. I purchased a 2024 Ioniq 5 from him on Monday, 9/30. On Saturday, 9/28, I took a 40 test drive with Jack in the vehicle I wound up purchasing. Jack g I purchased a 2024 Ioniq 5 from him on Monday, 9/30. On Saturday, 9/28, I took a 40 test drive with Jack in the vehicle I wound up purchasing. Jack gave me an excellent walk through of the features of the Ioniq 5 before we left the lot. So, I was enough versed by the time we got on the road that taking a loop through city traffic and on the interstate really showed how the Ioniq was in a wide variety of driving conditions. I was interested in a different color that was supposed to available in a few.weeks and out a deposit on it Sunday. Monday, Jack called let me know the to-be-ordered vehicle had been reserved by someone in another city. He then put together a great deal for me on the vehicle that I'd test driven. It was a little pricier being AWD when I had wanted RWD. But with the extra discount Jack got for me, I got the AWD (which as a second motor and 100 more horsepower - so it's a beast) for pretty much the same price as the RWD. A final note, before I drive in the beautiful ioniq 5 limited Monday evening, Jack had me practice using every feature on the touch screen to manage all of the cars features, well over 30 settings, options, and minor adjustments. He was super patient and excellent teacher - very professional and pleasant and personable too. You can't go wrong buying from Jack. No tricks and very easy and pleasant to work with. More

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This is our second Hyundai from Heritage. Love the car and the service at Towson. Jackie is genuine and not pushy. I felt like he was respectful of our time and our budget. Love the car and the service at Towson. Jackie is genuine and not pushy. I felt like he was respectful of our time and our budget. More

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Impossible to get anyone from the service department on the phone. Tried leaving messages, online chat, sending a comment thru the website - nothing works and I never got a call back. At his point I'll tak the phone. Tried leaving messages, online chat, sending a comment thru the website - nothing works and I never got a call back. At his point I'll take my business elsewhere. More

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Excellent dealership! I went to a few other dealers and none were as friendly or straightforward as the guys at Heritage Hyundai. They were the cheapest and didn't add on I went to a few other dealers and none were as friendly or straightforward as the guys at Heritage Hyundai. They were the cheapest and didn't add on any addons that I never asked for. Jack,Raj and team stated an hour and a half after closing to finish the paperwork and I would go to them again in a heartbeat if I needed another vehicle. More

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Jack was teriffic from the initial point of contact, through the post sale of my car. Even though the current location is under construction, the temporary office space provided an exceptional customer through the post sale of my car. Even though the current location is under construction, the temporary office space provided an exceptional customer service experience. I also worked with Walt (I believe) the general manager. He was courteous, understanding of my needs- and provided a mutually beneficial sales experience. The finance office was not pushy, but provided me with all the information needed to purchase a sound vehicle. Thank You Jack and Team. More

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Jack was very helpful, patient, and offer us q variety of options to change our car. He also was very informative regarding all the things we need to do with the new car registration. We highly recommend Jac options to change our car. He also was very informative regarding all the things we need to do with the new car registration. We highly recommend Jackie and Heritage Hyundai. More

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They were professional and worked together as a good team and didn't rush me to make a purchase. They worked to get me in my price range. I'm glad I did make the purchase though! This is my first Hyundai an and didn't rush me to make a purchase. They worked to get me in my price range. I'm glad I did make the purchase though! This is my first Hyundai and so far, I'm loving it!!!🩷💖 I'll definitely refer my friends and family. Thanks so much! More

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We were so lucky to have Jack as our salesman. He was and is the best of the best. He was and is the best of the best. More

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It took a few months to get a deal, but eventually I did. I worked with two other Hyundai dealers and Towson Hyundai gave me the best deal. Therefore I’m leasing the car. I worked with two other Hyundai dealers and Towson Hyundai gave me the best deal. Therefore I’m leasing the car. More

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Nice people very helpful Manager and sales team are great! Really recommend heritage Hyundai of Towson ! Also like to thank the sales representative Mario Della nice for all his experience kindness an great! Really recommend heritage Hyundai of Towson ! Also like to thank the sales representative Mario Della nice for all his experience kindness and been helpful! Appreciate everyone in the team More

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