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Jack Coco Sr.
Refer Me
434 Reviews
Being a husband & a father of 6 grown children, I am able to relate to all types of car buyers. My quote is "been there, did that".
Read moreDealership Experience
9 yrs, 1 mo
Industry Experience
9 yrs, 1 mo
Specialties & Trainings
Excellent customer service and management skills in all aspects of retail & service industries
434 Reviews
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434 Reviews of Jack Coco Sr.
April 24, 2025
This is my fourth purchase from Jak Coco Sr . We always do it on the phone and he fits me in the right vehicle and price ALWAYS. There is no haggling at all I get what I ask from Jack ....What a g We always do it on the phone and he fits me in the right vehicle and price ALWAYS. There is no haggling at all I get what I ask from Jack ....What a great guy !!! He seals the deal every time with minimal time in the dealership ....Thanks Jack More
by dietsch1970
April 14, 2025
Jack is excellent salesperson! I was so pleased with his help and also honesty. My car deal was a little complicated Jack was so patient with the circumstances. I would highly reco I was so pleased with his help and also honesty. My car deal was a little complicated Jack was so patient with the circumstances. I would highly recommend Jack!!! I have never had such a great and kind experience with any salesperson. More
by zekedaboy
April 14, 2025
Coming was great with my warranty. On top of it, was a short wait and had everything ready for me to sign. On top of it, was a short wait and had everything ready for me to sign. More
by zekedaboy
Other Employees Tagged: Corben McClary
February 25, 2025
Jack Coco is a stellar sales consultant. He kind, relaxed, knowledgeable, efficient, but most of all without gimmick. You will be dealing with a real human, not a corporate clone.He is avail He kind, relaxed, knowledgeable, efficient, but most of all without gimmick. You will be dealing with a real human, not a corporate clone.He is available not only for the purchase, but also goes out of his way to provide support after the sale. Thanks Jack. More
by Paul
October 07, 2024
Jackie Coco was a super sales agent. I purchased a 2024 Ioniq 5 from him on Monday, 9/30. On Saturday, 9/28, I took a 40 test drive with Jack in the vehicle I wound up purchasing. Jack g I purchased a 2024 Ioniq 5 from him on Monday, 9/30. On Saturday, 9/28, I took a 40 test drive with Jack in the vehicle I wound up purchasing. Jack gave me an excellent walk through of the features of the Ioniq 5 before we left the lot. So, I was enough versed by the time we got on the road that taking a loop through city traffic and on the interstate really showed how the Ioniq was in a wide variety of driving conditions. I was interested in a different color that was supposed to available in a few.weeks and out a deposit on it Sunday. Monday, Jack called let me know the to-be-ordered vehicle had been reserved by someone in another city. He then put together a great deal for me on the vehicle that I'd test driven. It was a little pricier being AWD when I had wanted RWD. But with the extra discount Jack got for me, I got the AWD (which as a second motor and 100 more horsepower - so it's a beast) for pretty much the same price as the RWD. A final note, before I drive in the beautiful ioniq 5 limited Monday evening, Jack had me practice using every feature on the touch screen to manage all of the cars features, well over 30 settings, options, and minor adjustments. He was super patient and excellent teacher - very professional and pleasant and personable too. You can't go wrong buying from Jack. No tricks and very easy and pleasant to work with. More
by dkaplanpa
Other Employees Tagged: Raj Timalsina, Scott Feinstein
June 06, 2024
This is our second Hyundai from Heritage. Love the car and the service at Towson. Jackie is genuine and not pushy. I felt like he was respectful of our time and our budget. Love the car and the service at Towson. Jackie is genuine and not pushy. I felt like he was respectful of our time and our budget. More
by EKav
Other Employees Tagged: Elliott Robinson
May 07, 2024
Impossible to get anyone from the service department on the phone. Tried leaving messages, online chat, sending a comment thru the website - nothing works and I never got a call back. At his point I'll tak the phone. Tried leaving messages, online chat, sending a comment thru the website - nothing works and I never got a call back. At his point I'll take my business elsewhere. More
by 2020V
November 09, 2023
Excellent dealership! I went to a few other dealers and none were as friendly or straightforward as the guys at Heritage Hyundai. They were the cheapest and didn't add on I went to a few other dealers and none were as friendly or straightforward as the guys at Heritage Hyundai. They were the cheapest and didn't add on any addons that I never asked for. Jack,Raj and team stated an hour and a half after closing to finish the paperwork and I would go to them again in a heartbeat if I needed another vehicle. More
by Alvin
Other Employees Tagged: Sang Amereihn, Raj Timalsina , Joshua Rodriguez
November 01, 2023
Jack was teriffic from the initial point of contact, through the post sale of my car. Even though the current location is under construction, the temporary office space provided an exceptional customer through the post sale of my car. Even though the current location is under construction, the temporary office space provided an exceptional customer service experience. I also worked with Walt (I believe) the general manager. He was courteous, understanding of my needs- and provided a mutually beneficial sales experience. The finance office was not pushy, but provided me with all the information needed to purchase a sound vehicle. Thank You Jack and Team. More
by jason.eisenberger
Other Employees Tagged: Demetria Jackson , Walt McDonald
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