Jack Callaghan

David "Griz" Griffin was a pleasure to work with. I test drove two different vehicles on two seperate days. I felt no pressure to decide on either vehicle. He let me think it over for a couple days b I test drove two different vehicles on two seperate days. I felt no pressure to decide on either vehicle. He let me think it over for a couple days before I made a decision. It took me two days to decide. Purchased an Outback. David work with me on pricing, mostly via email to get me a deal I felt comfortable with. I would highly recommend working with David and Subaru Superstore of Chandler. More

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I had an awesome experience working with Griz -- made every part of the experience easy and fun! every part of the experience easy and fun! More

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The Chandler superstore is what a proper representation of Subaru brand should be like. After a bottom of the barrel worst possible experience at another Subaru dealership in town closer to Phoenix/Sco of Subaru brand should be like. After a bottom of the barrel worst possible experience at another Subaru dealership in town closer to Phoenix/Scottsdale, I was strongly encouraged by a family member to work with the Chandler team. Working with the Chandler team vs the previous dealership was night and day. We are talking the worst McDonalds you’ve ever been to vs a three star Michelin restaurant. Chandler is three stars and then some. They are what a car leasing/buying experience should be like. They are what make a Subaru, a Subaru. GM Rob Daily from Chandler called me the same day of my horrid experience with the other dealership and told me he would get me sorted and he did just that. Asked me what I was looking for, budget and all. He passed me off to Jack Callaghan his assistant sales manager who (what felt like) effortlessly got me sorted with the exact 2024 Crosstrek Wilderness with upgrades and accessories that I was looking for within 24hours. Not only that, and maybe my budgeting was off, but he got things $5 below the lower end of what I was looking to have as my monthly payments. Done deal. Put some money down to hold the car, was told it would be in end of month (December), got a text this past Friday morning (12/15) as I was walking to the gym that it had arrived. Jack, knowing my excitement, was able to work with the team to have it ready for me later that day after 5pm. Unfortunately, Jack was unable to be on-site, so he ensured that I was prepared when I came in: we spoke that afternoon, made a checklist of what I needed and he confidently handed me off to Caitlin Humphrey his sales associate who would help me that evening with things. Caitlin simply put, was outstanding and so friendly. She took the ball and ran with it to the end-zone. Walked me through all of the papers I was signing. She took time to explain a couple additional options that I could add in, most being extremely practical, by no means tried selling me anything I didn’t need. Working in a previous life as a sales development rep, I very much appreciate the handoff process between a manager and associate. Caitlin wanted to ensure that she took the same level of care as Rob and Jack did and it showed. Last but not least, Brian Banks - he is FUN and just a delight to work with for the money side of things. When going through a couple final options of additional coverage for a third year of the lease, I felt like I was being given clear and transparent information that I was able to process at my speed. It wasn’t like this non stop jabber of buzz words where I am unable to even process what is being said to me. Top to bottom, from Rob to Jack to Caitlin to Brian - when you have a positive experience with each person, that isn’t a coincidence, that is the sign of a strong and honest team who care about their customer’s first and the commission check second. My experience with the Subaru brand was almost completely destroyed because of the other dealership near PHX/Scottsdale. The Chandler Subaru team changed that and they have my loyalty as a customer moving forward. Chandler Subaru is the shining definition of what I would call an honest, fair and friendly dealership who properly represent Subaru’s brand and values. I will proudly champion and recommend Chandler to anyone considering a Subaru. Do not waste your time with anywhere else in the PHX area. Chandler will treat you as a human and that is what the car leasing/buying experience should be. In three years, I look forward to working with Chandler Subaru again - whether it is purchasing my current Subaru or leasing another model. Oh ya, and the Crosstrek rocks so far. Awesome awesome car. More

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The moment you walk in you can tell that they operate differently. Very polite, professional and zero pressure/ hard sales, especially compared to another Subaru dealership in the valley, night and day. differently. Very polite, professional and zero pressure/ hard sales, especially compared to another Subaru dealership in the valley, night and day. They earned our business. Absolutely recommend Caitlin (saleswoman) and Jack (Sales Mgr). Super happy with the car and our overall experience. More

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Initial impression was the nice clean showroom and was immediately greeted with Caitlin’s friendly smile. Throughout my visit I felt no pressure from the staff. Caitlin, Jack and Brian were knowledgeable, immediately greeted with Caitlin’s friendly smile. Throughout my visit I felt no pressure from the staff. Caitlin, Jack and Brian were knowledgeable, professional, patient, good listeners, kind and had great sense of humor. I would definitely recommend this dealership to everyone and no doubt will return More

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Sean at Chandler Subaru was incredibly friendly, knowledgeable, and helpful! We didn’t know exactly what we wanted but Sean clearly explained all options they had that fit our budget and preferences knowledgeable, and helpful! We didn’t know exactly what we wanted but Sean clearly explained all options they had that fit our budget and preferences. He really did his best to get us a great deal on the vehicle we purchased and kept us well informed during the entire process! To top it off, we didn’t have to wait all day to finish the process! 20/10 recommend! More

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I've always loved this dealership and my recent WRX purchase just bolstered my high opinion of them. One of the few dealerships where you won't feel like they are jumping down your throat trying to mak purchase just bolstered my high opinion of them. One of the few dealerships where you won't feel like they are jumping down your throat trying to make a sale ASAP. This was the fourth vehicle that my family has purchased from this dealership and they are very much about rewarding customer loyalty. My father lives in North Phoenix and still goes here to buy his next Subaru (and he hates long drives). If you are buying a Subie in the greater Phoenix area, go here. More

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First Subaru purchase. My wife and I have purchased way too many cars in Our lifetime. Having said that, this was by far the most Amazing buying experience. I came into the deal with very aggressive number too many cars in Our lifetime. Having said that, this was by far the most Amazing buying experience. I came into the deal with very aggressive numbers. Scott Postel our salesman was patient, extremely knowledgeable and an all around nice guy. Our sales manager, Jack Callaghan, was beyond patient with the back and forth as we worked the deal. Brent, in finance, patiently explained everything and didn’t try to sell me something I didn’t need. Finally, Darrin, wow what passion !!!! He showed us all the bells and whistles of the car. In conclusion.... I have never had a better buying experience on any purchase ever!!!!!! Thank you for going the extra mile guys! The Fletchers More

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The store is always the best at making you feel comfortable and at ease when buying a new car. Sales people who know what they are talking about and willingness to help you find deals that work for comfortable and at ease when buying a new car. Sales people who know what they are talking about and willingness to help you find deals that work for you. Thomas is always great when he helps me and doesn't beat around the bush with trying to up sell me on anything. More

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I can’t say enough about my experience at the Subaru superstore of Chandler Arizona. From start to finish it was a pleasant experience from the Costco representative at Subaru to Dustin who help me get superstore of Chandler Arizona. From start to finish it was a pleasant experience from the Costco representative at Subaru to Dustin who help me get used to my new vehicle. More

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