Jace Raney
Jace Raney at Jenkins Hyundai of Ocala
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Jace Raney

Sales Consultant

Jenkins Hyundai of Ocala

1602 SW College Rd
Ocala, FL 34471

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4.0
11 Reviews
4.0

11 Reviews

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11 Reviews of Jace Raney

November 02, 2024

Dealership Rating
Employee Rating

Have called for four weeks now to have bent fixed as promised at pint of sake. Now being told by Jace all he can do is fill out form for service. Not his problem anymore. Service guy can’t be reached More

by VJANICKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeremy Agee

October 30, 2024

Dealership Rating
Employee Rating

Great customer service and great overall experience, I am very happy with the Hyundai I purchased More

by RANEYJACE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Agee, Rocky DeLeon

Oct 31, 2024

Jenkins Hyundai of Ocala responded

Thank you for giving us the opportunity to earn your business! We are delighted to hear that our team made you feel appreciated!

October 26, 2024

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Employee Rating

My new Tucson had software issues from the time it left Jenkins showroom. The cluster switched on and off and all alerts came on. Returned the vehicle and was told a reset clearing alerts fixed everythin More

by AMERICANPIANO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 31, 2024

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

October 12, 2024

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Employee Rating

Everyone was helpful regardless of the time and what my needs were. I left here feeling like there are still good dealerships around that aren’t all about pushing you into something you’re not looking for More

by CREWS.TIFFANY86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Agee

Oct 14, 2024

Jenkins Hyundai of Ocala responded

On behalf of all of us, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience working with our employees. We will be sharing your feedback with our team. Enjoy your new vehicle!

September 13, 2024

Dealership Rating
Employee Rating

Everyone was great I enjoyed the experience, i expected to be a little more challenging....thanks! More

by COLON0388
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Agee

Sep 16, 2024

Jenkins Hyundai of Ocala responded

We're thrilled to hear about your wonderful experience with us. We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen! Thank you so much for your feedback and we hope to see you again!

September 07, 2024

Dealership Rating
Employee Rating

Great experience. Everyone was friendly and helpful. I would definitely recommend Jenkins Hyundai and Jace Raney! More

by STSIMO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Agee, Haley Valila

Sep 09, 2024

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! We truly appreciate your business, and we are glad that Jace provided you with excellent service!

September 07, 2024

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Employee Rating

I love my new car but I feel like they got one over on me because the day after my purchase I noticed a cracked tail light and inquired about it and was kind of brushed off by the salesman and told to order More

by STACEEJO1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Glavey , Kelly

Sep 09, 2024

Jenkins Hyundai of Ocala responded

I'm sorry that your experience was less than excellent. I would like to thank you for taking the time to complete the survey and telling us about your experience. I would also like to speak with you, at your convenience, regarding your visit to get better insight. Please reach out to me via phone or email. Thank you in advance. Adam Dolin Customer Relations Manager Adam_Dolin@jenkinscars.com 352-620-2264 X 3482

August 29, 2024

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Employee Rating

Thanks to Amy for starting us off. But a special thanks to Jace. Had a great experience with Jace. He was pleasant, knowledgeable, professional, and very helpful when buying the car. C More

by KFMCI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cote Mulligan, Matt Valila , Jamie in Service…Excellent

Aug 30, 2024

Jenkins Hyundai of Ocala responded

We couldn’t be happier that Jace and Jamie provided you with such a great experience. They are a real asset, and we are lucky to have them on our team! We are always here for you if you need anything, please come back to visit anytime! Thank you for trusting us with your automotive needs!

August 28, 2024

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Employee Rating

Our buying experience was pleasant in a scenario that can be stressful. Jace is knowledgeable and Amy went out of her way to be helpful. We had an ant problem with the vehicle but didn’t notice until we ha More

by YCONNER13
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky DeLeon , Amy Rosado

Aug 28, 2024

Jenkins Hyundai of Ocala responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We wish you safe travels in your new vehicle and look forward to seeing you again soon! Drive safe and enjoy your new vehicle!

August 22, 2024

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Employee Rating

I was not informed about damage to the car and still haven’t received my registration. Additional expenses were added to my loan that were not explained to me nor do I want. I was promised a callback bu More

by MCILLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Haley Valila

Aug 23, 2024

Jenkins Hyundai of Ocala responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me at 352-620-2264 X 3482. Thank you, Adam Dolin Customer Relations Manager

Aug 23, 2024

MCILLI responded

I have left messages for Adam without a callback. During the sales process, they call/text nonstop but once the sale is made, no one calls back anymore. I purchased a Certified Pre Owned Hyundai but it wasn’t disclosed to me that it has body damage, which I’ve notified the dealer about and they still insisted I place my down payment because I’ve already signed with no attempt to resolve or repair the damage. The vehicle was delivered dirty with sticky stuff all over the steering wheel and dog hair all over the seats, yet they reported that they detailed the car in the Carfax report but they didn’t. They told me they give free oil changes and tire rotations since I purchased the vehicle there but I found out I paid for an additional service package not disclosed to me. It’s not a courtesy service like it was described which was very deceptive. So I’m paying interest on oil changes and normal out of pocket service expenses because it’s now a part of my loan. Car was sold way overpriced for its value especially with the damage and back hatch that doesn’t work. Also, I paid the dealer for plates and registration. However the car was delivered with the dealer’s registration and a temporary paper plate that is soon to expire and I won’t be able to drive my car because it hasn’t been properly registered which I found out may take awhile because the previous owner still has a lien on it, which again wasn’t disclosed to me. This car has been a nightmare and far less standard than I’d expect for a certified pre owned. Buyers beware and avoid this dealer. I purchased a car that came with immediate costly expenses for repair of damages I didn’t even do but I can’t drive it anyway without registration . I bought into a mess. Paying a lot of money for something that I can’t drive and have to find a repair shop for right away. I feel like I was scammed.

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