Jab Rahman | Page 55

Nick and Jab were very professional and strived to get us the deal we wanted within reason. The business is well kept, and all the staff were friendly as well. We drove two hours to get there and were lookin the deal we wanted within reason. The business is well kept, and all the staff were friendly as well. We drove two hours to get there and were looking for a used, low mileage Honda Odyssey. We walked out with a brand new Odyssey Touring because the deal we got on it was only slightly higher than a used. I highly recommend them to anyone and I will be shopping there again for my next vehicle. More

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I had a really great experience trading in and buying a new car under some tight time restrictions. Kyle did a great job of explaining the product and making me feel confident in my decision. Valley alwa new car under some tight time restrictions. Kyle did a great job of explaining the product and making me feel confident in my decision. Valley always treats customers professionally and with extreme friendliness and made the overall car buying experience positive. More

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My experince at Valley Honda was very pleasant. Nick is very knowledgeable and resourceful. I wanted to trade my old Honda (210k miles) for a new one, and he knew exactly who he needed to talk to in making very knowledgeable and resourceful. I wanted to trade my old Honda (210k miles) for a new one, and he knew exactly who he needed to talk to in making the deal. I never felt pressured, but instead like I had nick working on my side to get the best deal for ME. This is the way car-buying should be! No gimmicks, just good ol' fashion quality customer service! Thanks for a great experience! More

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It all started with online Internet Quote. Allan was very professional and quick to respond. He knows all details of the Accord. Allan is very easy to work with. No pressure at all. We test drove couple time professional and quick to respond. He knows all details of the Accord. Allan is very easy to work with. No pressure at all. We test drove couple times and pick the vehicle. Valley Honda is a great dealership. Everyone is very professional. Allan is very particular about time. Allan always kept things ready for us. We live two hours away from the dealership. It was worth to drive two hours to get the best service from Allan and the dealership. I would recommend Allen to anyone for his professionalism and honesty. Thanks, LALIT More

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Kyle was an excellent salesperson: very professional and knowledgable, answering all my questions with a lot of detail and patience. Jab was also extremely nice and professional. I had an excellent experien knowledgable, answering all my questions with a lot of detail and patience. Jab was also extremely nice and professional. I had an excellent experience and would recommend Kyle and Jab to anyone wanting to buy a Honda. More

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If you are looking for a "good deal" with no hassle I would not recommend this dealer. We wanted to actually buy a car from this dealer as it was close to our home and if we need service it's co hassle I would not recommend this dealer. We wanted to actually buy a car from this dealer as it was close to our home and if we need service it's convenient. Issues we had: The Sales Department - we started shopping for a car, did our research, went and test drove the car, then back again - sales person we first worked with was unavailable, so we worked with another sales rep - who provided us with incorrect facts about the car. We then went back for a third time and at this point were ready to purchase the car, but yet again the two previous sales reps we worked with were unavailable and now we are on our third sales rep and second manager. We discussed price, then asked for an appraisal on our trade in, they came back with an insulting trade in value, as we had gone to CarMax and they were $1800 higher. We told the sales manager this was insulting and wondered if he would consider more for the trade in, at that point he said go to CarMax and get that, you won't get anything higher (we did at Honda of Joliet $2000 higher than their quote). We left and went to Honda of Joliet and purchased our vehicle, although it is now in the shop for an oil leak - we've had the car one week. SERVICE Dept - I brought my car that we've owned for one week to Valley Honda as it is close to our house. Immediately I was told that I didn't purchase the car from them, really? I'm well aware of that. Then he said too bad you didn't see the oil leak before you bought the car. Ok. Long story short I had to "beg" for a loaner - because I didn't purchase the car from that dealer and he told me they had to rip the engine apart to see where the leak was coming from. In summary, take the time to go to a dealer who wants to make a sale and actually will work with you. If you have a trade in - go to car max and get it appraised - they will give you a written quote and it was "free". More

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Valley Honda employees made an extra effort to ensure I got the best deal. They treated me with dignity and respect and were truthful. They were very informative, too. They welcomed interaction and listene got the best deal. They treated me with dignity and respect and were truthful. They were very informative, too. They welcomed interaction and listened carefully. In short, Valley Honda employees provided world-class customer service. I would definitely recommend Valley Honda to anyone. More

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This was our 4th Honda, since 2001, purchased from Valley Honda and it was a great experience. They were open to working with me the way I wanted and we had a successful transaction. We will definitely buy o Honda and it was a great experience. They were open to working with me the way I wanted and we had a successful transaction. We will definitely buy our next Honda from Valley. More

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Joe Barsalona made the new car buying experience a very easy task. I needed a new car as my car was totaled in an accident that was not my fault. I had a 2004 Honda Pilot and was very happy with the car easy task. I needed a new car as my car was totaled in an accident that was not my fault. I had a 2004 Honda Pilot and was very happy with the car and felt that it protected me in the accident. We had brought the 2004 Pilot in for service at Valley Honda for 6 years and was happy with the way we were treated. Buying a new Honda Pilot was a no-brainer. Joe went over everything about the car and has made himself available since I picked up my new car to answer any questions that I may have. Joe was very courteous, friendly, and professional. I would recommend Valley Honda and Joe Barsalona for you new car needs. More

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We were in the market for a high mileage used vehicle for our soon to be 16 year old son.We chose to visit Valley Honda of Naperville/Aurora because they had an extensive selection of used vehicles in the pr our soon to be 16 year old son.We chose to visit Valley Honda of Naperville/Aurora because they had an extensive selection of used vehicles in the price range we wanted. Alicia Machen was our sales representative. I could tell immediately that we were going to get along great. She introduced herself, and made sure to include our 12 year old daughter (the car is a surprise, so the 16 year old wasn't with us). We had a few cars that we wanted to see based on our web searches, but Alicia found out very quickly that 2 of the three had already been sold that morning (the place was packed - first nice day in ages). She rounded up the one we thought we wanted, but then spent a ton of time helping us look at other options since the 2000 CRV we originally drove didn't meet our expectations. In all we test drove 4 vehicles, and ended up picking a 2003 Toyta Rav 4 that we are really happy with. Alicia was extremely helpful, very professional and polite, and a joy to work with. She even helped us google places we could buy one of those giant bows to put on it for the big surprise :) She was a pleasure to work with, and I would highly recommend her to anyone looking for a used or new car. The dealership itself is great - very clean and comfortable, REALLY nice waiting area for service with free PC's, laptops you can check out, free GOOD coffee and bottle water, etc. Everyone we met, from Alicia to Jab the sales manager was very polite and friendly. Highly recommended ! More

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