Despite being busy, I was extremely pleased with the
service and how efficiently they worked to fix the issue with my vehicle. The staff was friendly, and JR answered all my questions and made me feel a
service and how efficiently they worked to fix the issue with my vehicle. The staff was friendly, and JR answered all my questions and made me feel at ease.
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by daissy_28
Service Price Transparency
Oct 30, 2024 -
Walter's Mercedes-Benz of Riverside responded
Daissy,
Providing exemplary service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that JR's efforts could meet your satisfaction! We are thrilled to know that he was friendly, answered all of your questions and made you feel at ease. If you ever have any questions or concerns please do not hesitate to give us a call.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
JR was very communicative and welcoming.
He explained the details of my service and answered all my questions.
He explained the details of my service and answered all my questions.
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by KCoco
Service Price Transparency
Oct 24, 2024 -
Walter's Mercedes-Benz of Riverside responded
KCoco,
Thank you for leaving JR this incredible review! We are happy to know that JR was very communicative, welcoming and answered all of your questions. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Took my car in for Service A.
I am ALWAYS happy to work with JR Rodrigues. He is Very Professional and Courteous.
I am ALWAYS happy to work with JR Rodrigues. He is Very Professional and Courteous.
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by Net
Service Price Transparency
Oct 23, 2024 -
Walter's Mercedes-Benz of Riverside responded
Net,
Providing impeccable service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that JR's efforts could meet your satisfaction! We are thrilled to know that he was very professional and courteous as always. We appreciate your continued business with us and look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Our experience at the dealership was great!
JR Rodriguez was professional and welcoming. He made sure to walk me through the process of my car maintenance and timing. He offered us some snacks
JR Rodriguez was professional and welcoming. He made sure to walk me through the process of my car maintenance and timing. He offered us some snacks while we waited my three year old said “he’s really nice”. The whole process was pretty fast and overall great!
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by Atnava21
Service Price Transparency
Sep 16, 2024 -
Walter's Mercedes-Benz of Riverside responded
We are grateful for you leaving JR this wonderful review! We are thrilled to hear that JR took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was professional and welcoming. We hope to have the opportunity to serve you again in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
JR Rodriguez has been my service provider for many many
years and has always been there for me.
years and has always been there for me.
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by lgg
Service Price Transparency
Jul 29, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving JR this positive review! We are glad to hear that JR took great care of you and your automotive needs. We are happy to know that he has always been there for you. We are honored by your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Walter's Mercedes has always gone above and beyond with
customer service. Everybody I have ever encountered there is extremely professional. Michael Ramos was my service representative who helped me to ser
customer service. Everybody I have ever encountered there is extremely professional. Michael Ramos was my service representative who helped me to service and repair my car and he kept me informed with everything being done with my car. My car has almost 200,000 miles and I attribute this to the team at Walter's Mercedes for keeping my car alive. Thank you!
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by Tina T.
Service Price Transparency
Jul 29, 2024 -
Walter's Mercedes-Benz of Riverside responded
Tina,
We are grateful for you leaving Michael this extraordinary review! We are thrilled to hear that Michael took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he kept you informed on everything with your car. We hope to see you again the next time your vehicle needs service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Almost no waiting, receptionist professional, friendly,
thorough and efficient. JR Rodríguez explained everything well, gave details and a good time estimate.
thorough and efficient. JR Rodríguez explained everything well, gave details and a good time estimate.
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by ernstludi
Service Price Transparency
May 13, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that JR provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Walter’s Mercedes in Riverside always great to me they
provide me with a nice loaner when needed and JR Rodriguez is always so helpful I definitely will be back
provide me with a nice loaner when needed and JR Rodriguez is always so helpful I definitely will be back
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by DeniseSs
Service Price Transparency
May 10, 2024 -
Walter's Mercedes-Benz of Riverside responded
Denise,
Providing immaculate and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that JR's efforts could meet your satisfaction! We are thrilled to know that he was so helpful and provided you with a nice loaner. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Great Extended Warranty Service My C300 has been trouble
free for almost 7 years. I had purchased the 7 Year Extended Warranty and I am glad I did as I had a computer fail one month before the Warranty exp
free for almost 7 years. I had purchased the 7 Year Extended Warranty and I am glad I did as I had a computer fail one month before the Warranty expires. Sam the Service Tech quickly found the problem and replaced the failing module. I am always confident that Walter's will keep my cars running in perfect condition.
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by EraSprinter
Service Price Transparency
Other Employees Tagged:
Tyler Usary
, Sam the System Technician
Apr 29, 2024 -
Walter's Mercedes-Benz of Riverside responded
EraSprinter,
We are grateful for you leaving Sam this wonderful review! We are thrilled to hear that Sam took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she quickly found the problem with your Mercedes-Benz C300. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Great customer service.
The facility’s restrooms and waiting area is always clean. The snack area is very inviting and stocked with plenty of refreshments while you wait.
The facility’s restrooms and waiting area is always clean. The snack area is very inviting and stocked with plenty of refreshments while you wait.
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by mercedes3495
Service Price Transparency
Apr 01, 2024 -
Walter's Mercedes-Benz of Riverside responded
Providing great and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction! Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
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