They are very professional in treating customers and very
professional performing the work needed for your vehicle
professional performing the work needed for your vehicle
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by framirez9939@westphysicians.org
Service Price Transparency
Mar 21, 2025 -
Walter's Mercedes-Benz of Riverside responded
We appreciate you for leaving us this remarkable review! We are delighted to know that our team was very professional in treating you and performing the work needed for your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Professionals, caring and courteous with a commitment to
none other than excellent service for all clients.
none other than excellent service for all clients.
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by Cheryl123
Service Price Transparency
Mar 03, 2025 -
Walter's Mercedes-Benz of Riverside responded
Cheryl,
We are grateful for you leaving us this wonderful review! We are pleased to know that our team was professional, caring, courteous and committed to providing you with excellent service. We hope to serve you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Great Service at the Dealership.
Job well done
Joe in the service department did a professional job
Job well done
Joe in the service department did a professional job
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by eljhuxen
Service Price Transparency
Mar 03, 2025 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Joe this positive review! We are happy to know that he did a professional job and did it well. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I’ve been buying cars from Walter’s for almost 15 years.
They are great to work with and take care of their customers. JR Rodriguez in service is awesome. He always meets the quoted time frame and keeps me
They are great to work with and take care of their customers. JR Rodriguez in service is awesome. He always meets the quoted time frame and keeps me updated throughout the service process. He is why I continue to come back to Walter’s MB service department even when there was another MB dealer closer to my job. Highly recommend this dealership.
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by KellyV
Service Price Transparency
Feb 27, 2025 -
Walter's Mercedes-Benz of Riverside responded
Kelly,
We are grateful for you leaving JR this exceptional review and recommendation! We are thrilled to hear that JR took excellent care of you and your automotive needs. We are pleased to know that he always meets the quoted time frame and keeps you updated throughout the process. We look forward to continue serving you in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Kelly Sandefur is The best!
! She listens to you and makes sure all of you vehicle issues are addressed !💕💕
! She listens to you and makes sure all of you vehicle issues are addressed !💕💕
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by Taylor
Jan 30, 2025 -
Walter's Mercedes-Benz of Riverside responded
Taylor,
We appreciate you for leaving Kelly this stellar review! We are delighted to know that she listened to you, made sure all of your vehicle issues were addressed and is the best. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
JR Rodriguez is an excellent advisor.
He is courteous, knowledgeable, friendly, helpful and professional at his job. Highly recommended for anyone looking service advisor with great profe
He is courteous, knowledgeable, friendly, helpful and professional at his job. Highly recommended for anyone looking service advisor with great professionalism and integrity.
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by Lawrence
Service Price Transparency
Jan 20, 2025 -
Walter's Mercedes-Benz of Riverside responded
Lawrence,
We appreciate you for leaving JR this spectacular review and recommendation! We are delighted to know that he was excellent, courteous, knowledgeable, friendly, helpful and professional. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Walter’s Mercedes of Riverside, I bring my Mercedes here
because the excellent service & customer service I live in OC and will always come here ask for JR, (Jesus) he will take care of you
because the excellent service & customer service I live in OC and will always come here ask for JR, (Jesus) he will take care of you
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by DeniseSs
Service Price Transparency
Jan 16, 2025 -
Walter's Mercedes-Benz of Riverside responded
Denise,
We are grateful for you leaving JR this stellar review! We are pleased to know that he took care of you and provided you with excellent service. We hope to serve you again in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
JR Rodriguez is the best.
He is very professional, knowledgeable, and I have trusted him with my Mercedes for over 6 years. He has always explained what service is being don
He is very professional, knowledgeable, and I have trusted him with my Mercedes for over 6 years. He has always explained what service is being done and why my car needs the repair. During Covid (due to health issues in my family) JR picked up my car, had it serviced, and returned it to me. He went far beyond what he had too. I will always depend on JR to take the great care of my cars as always. Mercedes is lucky to have JR.
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by swartz_jm@yahoo.com
Dec 27, 2024 -
Walter's Mercedes-Benz of Riverside responded
We are grateful for you leaving JR this extraordinary review! We are thrilled to hear that JR took phenomenal care of you and your automotive needs. We are pleased to know that he was very professional, knowledgeable and has earned your trust for over 6 years. We look forward to continue serving you in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Thank you JR Rodriguez for your excellent customer
service and appreciate the detailed explanation of work performed. The delivery of my vehicle was perfect as they washed my car as well. So far worki
service and appreciate the detailed explanation of work performed. The delivery of my vehicle was perfect as they washed my car as well. So far working with Walter’s has been a good experience and do recommend.
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by heatherrhodes.hr
Service Price Transparency
Dec 23, 2024 -
Walter's Mercedes-Benz of Riverside responded
Heather,
Thank you for leaving JR this terrific review and recommendation! We are glad to hear that JR took stellar care of you and your automotive needs. We are happy to know that he gave you a detailed explanation of the work performed and made your experience good. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Despite being busy, I was extremely pleased with the
service and how efficiently they worked to fix the issue with my vehicle. The staff was friendly, and JR answered all my questions and made me feel a
service and how efficiently they worked to fix the issue with my vehicle. The staff was friendly, and JR answered all my questions and made me feel at ease.
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by daissy_28
Service Price Transparency
Oct 30, 2024 -
Walter's Mercedes-Benz of Riverside responded
Daissy,
Providing exemplary service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that JR's efforts could meet your satisfaction! We are thrilled to know that he was friendly, answered all of your questions and made you feel at ease. If you ever have any questions or concerns please do not hesitate to give us a call.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager