JP Stowman
JP Stowman at Ciocca Ford of Souderton
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JP Stowman

Service Advisor

Ciocca Ford of Souderton

3470 Bethlehem Pike
Souderton, PA 18964

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4.8
135 Reviews
4.8

135 Reviews

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135 Reviews of JP Stowman

November 13, 2024

Dealership Rating
Employee Rating

While I'm for service, my truck was left unlocked and outside. It was robbed of all my machines I use for my job. I will not going back again. More

by BCLKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Adams, Paul Roderman

October 31, 2024

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Employee Rating

They are very slow in responding to customer service make promises they don't keep the only reason I use them is they are close to my home More

by JWENINO
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Paul Roderman

October 25, 2024

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Ciocca provided efficient and professional service, knowledgeable technicians, fair pricing, quick turnaround, and excellent customer communication. More

by TTRUMBORE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tim Adams, Paul Roderman

Oct 25, 2024

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, Ttrumbore! If there is anything else we can do to help just let us know! Have a great day!

October 25, 2024

Dealership Rating
Employee Rating

Oh, Ciocca ford, I came for a tune, And figured id be there all afternoon. Wondered if I’d be dealing with a goon. Or some stinky bafoon. But my surprise. It was a really nice guy. He let me kno More

by abuncher13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: TJ Stinson

Oct 29, 2024

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, Abuncher! If there is anything else we can do to help just let us know! Have a great day!

October 22, 2024

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Service was done quickly and professionally. Staff treated me with respect and courtesy. I will continue to have my cars serviced at Ciocca in Souderton. More

by STWEBER168
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tim Adams, Paul Roderman

Oct 22, 2024

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

October 19, 2024

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I was amazed by my experience here. Paul was very informative and helpful. The entire team was accommodating and friendly, even offered to get me a drink while I was waiting. More

by Lizhedrickpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Adams, Paul Roderman

Oct 22, 2024

Ciocca Ford of Souderton responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

October 17, 2024

Dealership Rating
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Its Always a pleasure to drop a vehicle off with an issue and have it returned in tip top shape. Ciocca always takes care of it. More

by DANRENK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tim Adams

Oct 18, 2024

Ciocca Ford of Souderton responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

October 16, 2024

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Employee Rating

Squeezed me in to get a new battery, when others couldn’t get me in, and Ciocca got it done same day, and didn’t try to rope me into getting anything else done. More

by WENHOLD91
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tim Adams, Paul Roderman

Oct 18, 2024

Ciocca Ford of Souderton responded

Thank you so much for the great review, Wenhold! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

October 15, 2024

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Employee Rating

excellent customer service. excellent mechincal service. I am a long time customer and a returning customer. More

by GSJU611
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 18, 2024

Ciocca Ford of Souderton responded

Thank you for the great review, Gsju! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

October 15, 2024

Dealership Rating
Employee Rating

No problems. Excellent service. On time performance with minimum waiting. All items checked and taken care of. More

by KENBUTZ
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Adams, Paul Roderman

Oct 18, 2024

Ciocca Ford of Souderton responded

We are so glad to hear this, Ken! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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