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JP Pullen
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37 Reviews
37 Reviews
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37 Reviews of JP Pullen
October 15, 2024
It would have been a 5 star. But when I brought my vehicle in on Friday Oct. 11th, for the second Z coating and detailing, because the detailing was not good when I bought the ca But when I brought my vehicle in on Friday Oct. 11th, for the second Z coating and detailing, because the detailing was not good when I bought the car, I was told by the service department that I couldn't get my vehicle back until Tuesday the following week at the earliest. That would have been fine, if I hadn't scheduled the appointment 2 weeks in advance, but I did, when I bought the car on Friday, Sept. 27th. In addition, the new Manager called me the week prior and talked with me personally about the appointment and getting a loaner car. He said to see him as soon as I arrived. When I arrived and asked for him, he said he didn't remember the conversation and told me they didn't have a loaner. With all that said, they did pull through on the loaner and detailing, I'm assuming the coating was done. I agreed to pick up the car the following morning, in the interest of my time, I did not have all day to wait. Communication is key. In the end, my car looked fabulous when I picked it up. I attribute getting this done in a timely manner to JP Pullen. He coordinated getting this done in a timely manner. I'm sure it will run smoother in the future. Thank you. More
by LIESA65
Verified Customer
August 06, 2024
JP and the team were helpful in teaching me more about purchasing a vehicle and also helping me teach my end goal of getting a new vehicle. purchasing a vehicle and also helping me teach my end goal of getting a new vehicle. More
by antawun2016
Other Employees Tagged: Eddie Marquie, Lucas Galifos , Joseph Ruiz
June 12, 2024
I’ve been receiving extraordinary service from all levels at Infinity Orland Park. From my Salesman JP who is at all times hands on, to my service advisor Christine, to the attention of detail of the technic at Infinity Orland Park. From my Salesman JP who is at all times hands on, to my service advisor Christine, to the attention of detail of the technician who serviced and repaired my vehicle. I am completely satisfied. Thank you! More
by BBSHEPPARD10
Other Employees Tagged: Lucas Galifos , Christine
May 29, 2024
I loved my sale person JP . He was perfect for helping me figure out my new vehicle. Very understanding of my budget. Also the manager was very supportive of my request . From He was perfect for helping me figure out my new vehicle. Very understanding of my budget. Also the manager was very supportive of my request . From start to finish was easy process. Walk in for my appointment JP had everything ready for me to be preapproved. I love my Qx60 . Thank u More
by BKEISHAB1
Other Employees Tagged: JJ Vock
May 28, 2024
JP was outstanding at his job. He is VERY informative and he makes sure you understand what he’s telling you before your big purchase. What a amazing guy! He is VERY informative and he makes sure you understand what he’s telling you before your big purchase. What a amazing guy! More
by timotheus_sanders
May 04, 2024
One of the best dealership in Illinois. The service is always 💯 percent 🙄 keep up the outstanding work you are doing The service is always 💯 percent 🙄 keep up the outstanding work you are doing More
by JAHLOVERIPTON
Other Employees Tagged: Brittany Blunt , Samantha Huff
May 02, 2024
Customer focused was apparent and appreciated. Leadership resonated throughout my entire time at the dealership. Perfect communication via video and in person. No pressure services Leadership resonated throughout my entire time at the dealership. Perfect communication via video and in person. No pressure services More
by STOMP EXTERMINATORS
Other Employees Tagged: Joe Mikuzis , JJ Vock
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