JON CONWAY
JON CONWAY at Southern Ford
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JON CONWAY

Service Lane Manager

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
468 Reviews

Dealership Experience

4 yrs, 3 mos

Industry Experience

16 yrs, 10 mos

Languages Spoken

English English

4.8

468 Reviews

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468 Reviews of JON CONWAY

March 02, 2025

Dealership Rating
Employee Rating

Awesome service ! In and out no problems! Had my info pulled as I rolled in More

by 1941FISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 02, 2025

Dealership Rating
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Very disappointed with your phone service. You can never get a real person. It has taken me more than two call to get a response. More

by DANNYEWTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 02, 2025

Dealership Rating
Employee Rating

Failure to follow through on my continued service required on my new 2024 Ranger. Service not communicate with me either even after weeks of waiting. I regret buying my new Ranger from Southern Ford. More

by BAKER06
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 28, 2025

Dealership Rating
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They took care of my needs and in record time for the work I needed. More

by Ctzdancer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 27, 2025

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Employee Rating

Very good. Completed the requested service with no issues while I waited. Nice customer lounge More

by CPLOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 26, 2025

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Employee Rating

I have has nothing bit outstanding results. Jon is very professional, polite and knowledgeable. He's easy to talk with. More

by Robin
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 25, 2025

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They worked with my schedule, great customer service from parts department also. You let me know all the information about my vehicle for scheduled maintenance. Looking forward to doing business in the futur More

by Peanut butter
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES

February 25, 2025

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Employee Rating

Nice wholesome environment staff was very attentive very respectful Courteous the atmosphere was a+ smooth R&B Jazz station was playing overall I liked the reception better than Wynne Ford More

by barrykarlton
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 25, 2025

Dealership Rating
Employee Rating

Very helpful and great service department The dealership has been a great experience especially with the service department. They are very efficient. More

by R.n.batts
Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY

February 25, 2025

Dealership Rating
Employee Rating

Prompt, cheerful service. Knowledgeable and helpful, quality work and fair pricing. Been coming here a long time More

by jshursey@yahoo.com
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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