JON CONWAY
JON CONWAY at Southern Ford
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JON CONWAY

Service Lane Manager

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
453 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

16 yrs, 9 mos

Languages Spoken

English English

4.8

453 Reviews

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453 Reviews of JON CONWAY

February 19, 2025

Dealership Rating
Employee Rating

Great service as always. I found the new feature of sending a video of work progress to be very neat and useful on the status and mechanical state of the vehicle. Awesome More

by Mhopson97
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 12, 2025

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very friendly and outgoing. .met all my needs. I liked the experience and the communication More

by sahirmuhammad
Service Price Transparency
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Recommend Dealer
Yes

February 10, 2025

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I’m receiving this survey and i haven’t even received a phone call letting me know what’s going on with my car. I brought my car in to be re checked because after spending 4500 dollars with southern ford i More

by TimothyAdams74
Service Price Transparency
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Recommend Dealer
No

February 10, 2025

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The scheduling process was simple, drop off was convenient, state inspection was quick, and service team courteous! More

by mattwinterkia
Service Price Transparency
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Recommend Dealer
Yes

February 10, 2025

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Your rates are far too high. You folks charged me a $100 fee for “diagnostics” to replace a fuse! More

by mikemeier086
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Recommend Dealer
No

February 09, 2025

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Great work, clean interior! Love it love it love it! Great service, fast and efficient, thank you! More

by jshursey@yahoo.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

February 05, 2025

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Employee Rating

Service was great and I was pleased with Stephanie. She made the experience better. Thanks More

by TOMBARNES9965VA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

February 04, 2025

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Employee Rating

I had a problem with my vehicle that was covered by warranty. The dealership was quick to schedule an appointment and to resolve the issue. More

by MINTERJEREMY
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Recommend Dealer
Yes

February 04, 2025

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Great service great people. My only frustration is, when I got home, I realized they put the wrong service sticker on my windshield. It was for someone else’s car with their mil More

by martindrpiano
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Recommend Dealer
Yes

February 04, 2025

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Employee Rating

Jon is very knowledgeable, personable, and easy to work with. He explains everything that is going on with your vehicle. Very professional. More

by Hammero,PennyR
Service Price Transparency
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Recommend Dealer
Yes
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