JON CONWAY
JON CONWAY at Southern Ford
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JON CONWAY

Service Lane Manager

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
452 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

16 yrs, 9 mos

Languages Spoken

English English

4.8

452 Reviews

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452 Reviews of JON CONWAY

February 12, 2025

Dealership Rating
Employee Rating

very friendly and outgoing. .met all my needs. I liked the experience and the communication More

by sahirmuhammad
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 10, 2025

Dealership Rating
Employee Rating

I’m receiving this survey and i haven’t even received a phone call letting me know what’s going on with my car. I brought my car in to be re checked because after spending 4500 dollars with southern ford i More

by TimothyAdams74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 10, 2025

Dealership Rating
Employee Rating

The scheduling process was simple, drop off was convenient, state inspection was quick, and service team courteous! More

by mattwinterkia
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 10, 2025

Dealership Rating
Employee Rating

Your rates are far too high. You folks charged me a $100 fee for “diagnostics” to replace a fuse! More

by mikemeier086
Service Price Transparency
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Service Communication
Recommend Dealer
No

February 09, 2025

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Great work, clean interior! Love it love it love it! Great service, fast and efficient, thank you! More

by jshursey@yahoo.com
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

February 05, 2025

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Employee Rating

Service was great and I was pleased with Stephanie. She made the experience better. Thanks More

by TOMBARNES9965VA
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

February 04, 2025

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Employee Rating

I had a problem with my vehicle that was covered by warranty. The dealership was quick to schedule an appointment and to resolve the issue. More

by MINTERJEREMY
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Recommend Dealer
Yes

February 04, 2025

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Great service great people. My only frustration is, when I got home, I realized they put the wrong service sticker on my windshield. It was for someone else’s car with their mil More

by martindrpiano
Service Price Transparency
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Recommend Dealer
Yes

February 04, 2025

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Employee Rating

Jon is very knowledgeable, personable, and easy to work with. He explains everything that is going on with your vehicle. Very professional. More

by Hammero,PennyR
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 03, 2025

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Employee Rating

Mr. Conway provided an excellent service and gave me the proper information in relation to my car, he answered all my questions with precision information. More

by Castillo2670
Service Price Transparency
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Recommend Dealer
Yes
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