JON CONWAY
JON CONWAY at Southern Ford
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JON CONWAY

Service Lane Manager

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
403 Reviews

Dealership Experience

4 yrs

Industry Experience

16 yrs, 7 mos

Languages Spoken

English English

4.8

403 Reviews

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403 Reviews of JON CONWAY

December 21, 2024

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Employee Rating

Great service and nice people. I will return to them when I decide to purchase another vehicle. More

by p.rounds
Service Price Transparency
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Recommend Dealer
Yes

December 21, 2024

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Mr. Conway is an awesome Service Advisor, and I would be glad to come again with him on your team! More

by Jacob Dennison
Service Price Transparency
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Recommend Dealer
Yes

December 21, 2024

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Southern Ford as it is called now always provides great courtesy and customer service to customers. More

by ALERIV061225
Service Price Transparency
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Recommend Dealer
Yes

December 19, 2024

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Always great service at Southern Ford. Team is friendly and accommodating. Love the shuttle service too. More

by BevClark1
Service Price Transparency
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Recommend Dealer
Yes

December 19, 2024

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Work is excellent. They keep you informed about the progress of the repair work. Everyone is courteous and helpful More

by WPITSSC2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES

December 18, 2024

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Southern Ford is a dealership that prides itself on fairness, professionalism, and reliability. With transparent pricing, honest trade-in evaluations, and no hidden fees, customers can trust they’re ge More

by rodney.potter94
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Recommend Dealer
Yes

December 18, 2024

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Jon Conway and his service team took quick action to resolve issues with my 24 Expedition that had otherwise been left by another local dealership. They also took on some minor body work on my .03 F150 More

by danielwilbert757
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Recommend Dealer
Yes

December 14, 2024

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It’s convenient for me to get my 2024 Lincoln serviced versus driving to Chesapeake. John, Edwin Warren and Alesha are knowledgeable, professional, helpful and pleasant to deal with. More

by DannyAmbrose
Service Price Transparency
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Recommend Dealer
Yes

December 06, 2024

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Great friendly staff. Everything was explained to me before work was completed. Even ubered me home and back when they need the car longer. More

by 62kathyc
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES

December 06, 2024

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Employee Rating

Very helpful courteous and professionalism is how I describe Ford and I would recommend them More

by SHELLEYWEBSTER71.SW
Service Price Transparency
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Recommend Dealer
Yes
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