JON CONWAY
JON CONWAY at Southern Ford
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JON CONWAY

Service Lane Manager

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
384 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

16 yrs, 6 mos

Languages Spoken

English English

4.8

384 Reviews

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384 Reviews of JON CONWAY

November 19, 2024

Dealership Rating
Employee Rating

I am currently waiting to have two services completed. The dealership states they will Correct the issue,, but have yet to Complete the job. This issue has been ongoing Since September. More

by crystal
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: MANNY PATEL, Kelcey Jordan , Maurice I am unaware of his last name, but he is truly a professional. He deserves 5 stars.

November 19, 2024

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Employee Rating

I was told I could only have my Lincoln service at Cavalier. Very happy knowing I could come to Southern for service on my Corsair....thanks guys! More

by SALLEN20
Service Price Transparency
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Recommend Dealer
Yes

November 17, 2024

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Southern Ford very polite, upfront, honest and professional. My service representative, Jon is awesome to work with, and explained in detail all the work needing to be done on our Expedition. Fol More

by DONAJIMTED
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Our service technician

November 16, 2024

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Employee Rating

Everyone was very professional and personable from start to finish. And very pleasant. I would definitely refer people to you. More

by terrid.savage
Service Price Transparency
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Recommend Dealer
Yes

November 15, 2024

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Southern Ford did an excellent job serving the car. They even picked up the car from our home and deliverer it back to our house Thanks for a job well done. More

by JAPORT38
Service Price Transparency
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Recommend Dealer
Yes

November 15, 2024

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This dealership has provided all maintenance and inspection for this vehicle since 2012. The team has my complete trust and confidence regarding needed services. More

by renalnurse2001
Service Price Transparency
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Recommend Dealer
Yes

November 14, 2024

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Jon Conway has always been very receptive and accommodating concerning my vehicle concerns from day one of my meeting his as my advisor. Give the man a RISE and promote ahead of peers. I have a H More

by JJay
Service Price Transparency
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Recommend Dealer
Yes

November 14, 2024

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Employee Rating

Jon was very pleasant to talk to about my issue and kept me informed on all progress along the way. More

by drserwon
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

November 14, 2024

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Employee Rating

Everything was done well and worth the wait. I’m pleased with the survice and will continue to use Southern Ford. More

by Anne Blanton
Service Price Transparency
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Recommend Dealer
Yes

November 13, 2024

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Employee Rating

Jon communicated very well. I knew exactly where my car was in the process. Southern Ford picked me up at my convenience to get my car back from being serviced. More

by TONY.R.PRATA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES

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