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JOE KRUPPENBACHER
JOE KRUPPENBACHER at Vision Kia East Rochester
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JOE KRUPPENBACHER

SERVICE MANAGER

Vision Kia East Rochester

201 E Linden Ave
East Rochester, NY 14445

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4.6
182 Reviews
4.6

182 Reviews

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182 Reviews of JOE KRUPPENBACHER

January 19, 2025

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Employee Rating

Not thrilled with the upsale mentality or that my vehicle and myself as a customer were no longer in their computer system when I had service done there less than 6 months earlier More

by pegonijt
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny G.

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January 17, 2025

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Staff was professional and kept me informed of the progress through the visit while I waited More

by EILEENCACC1207
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Recommend Dealer
Yes

Other Employees Tagged: Manny G.

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January 16, 2025

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Employee Rating

Polite and friendly. Repairs done in a timely manner and well done. Nice touch having the car washed. A bit pricey however. More

by CDKDOWN1
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny G.

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January 14, 2025

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Great Customer Services! Service was complete in a good time and the car was clean More

by Pedro Cardoso
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Recommend Dealer
Yes

Other Employees Tagged: Manny G.

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Jan 15, 2025

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 12, 2025

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Everyone was very personable and knowledgeable and great to work with. Process was fast and easy! More

by malloryj1983
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Manny G., John Gammariello, Joe Ingrassia, NICHOLAS BRUMM , Adam Denker

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Jan 15, 2025

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 07, 2025

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Employee Rating

Everything is fine with exception to parking. Also, I did not know I can schedule a NYS Safety Inspection on the website More

by OPTOUT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny G., John Gammariello, Joe Ingrassia

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Jan 07, 2025

Vision Kia East Rochester responded

We appreciate your continued loyalty and support.

January 03, 2025

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First oil change on our new Telluride . Maintenance department was super helpful and professional. Super pleased with service. More

by NATASHADEET
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny G.

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Jan 07, 2025

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 02, 2025

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Employee Rating

Manny, has been excellent taking care of me! Always polite and trying to help! Thanks More

by EGAS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny G.

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Jan 07, 2025

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 29, 2024

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Employee Rating

All work was completed on time as usual, Manny and his staff are excellent. No complaints whatsoever More

by JHOPKINS100
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny G.

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December 29, 2024

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Employee Rating

Everything was done well and there was good communication with the service. Thank you very much. More

by DJSTOCKER
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Manny G.

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