JOE BAKER

Fantastic service and very pleased with my 2012 Expedition! I can tell they went through the car thoroughly and replaced the parts that truly needed it before the sale. My sales rep Joe was excelle Expedition! I can tell they went through the car thoroughly and replaced the parts that truly needed it before the sale. My sales rep Joe was excellent to deal with. He even helped me after hours responding to my texts, and after the sale was complete he has been helpful in resolving an admin issue. Chic-fil-a customer service! Keep up the good work, highly recommended!! More

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This is probably the best dealership I've been to. We were greeted right away and asked what we need/want. We weren't pressured into getting anything we didn't want or pressured into something out of We were greeted right away and asked what we need/want. We weren't pressured into getting anything we didn't want or pressured into something out of our budget. Joe Baker was very friendly and very helpful. If we ever need another car we will be back and will be recommending everyone here. More

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This is probably the best dealership I've been to. We were greeted right away and asked what we need/want. We weren't pressured into getting anything we didn't want or pressured into something out of We were greeted right away and asked what we need/want. We weren't pressured into getting anything we didn't want or pressured into something out of our budget. Joe Baker was very friendly and very helpful. If we ever need another car we will be back and will be recommending everyone here. More

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We had such a good experience with the purchase of our truck! Joe was super helpful and worked to make the process quick and easy. Thanks to all involved, we love the truck! truck! Joe was super helpful and worked to make the process quick and easy. Thanks to all involved, we love the truck! More

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There was great customer service, I felt I was treated well and respected, found a price and car that I was looking for, I was promised a car that day and left with it, great service! well and respected, found a price and car that I was looking for, I was promised a car that day and left with it, great service! More

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Very good experience with the dealership. Joe Baker was great to work with and found a van that fit our needs for the payment we were looking for. If you live in the Rockford area, this is Joe Baker was great to work with and found a van that fit our needs for the payment we were looking for. If you live in the Rockford area, this is a great place to look for your next vehicle. Highly reccomended. More

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My car buying experience was fantastic! Couldn’t have been more seamless. Joe and Adam were great to deal with, and everyone there was super friendly. They provided me with multiple options Couldn’t have been more seamless. Joe and Adam were great to deal with, and everyone there was super friendly. They provided me with multiple options and got me the best deal possible. I would definitely recommend checking this place out if you’re in the market for a new or used vehicle. More

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Joe was very helpful throughout the process! He kept me informed and was very responsive! He kept me informed and was very responsive! More

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Joe was very helpful and nice to work with very knowledgeable enjoyed working with Joe thank you knowledgeable enjoyed working with Joe thank you More

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Joe went above and beyond to assist me in finding a pickup truck and the ambulance that J H Barkau had in inventory. From the moment I stepped into J H BARKAU Car Dealership, I knew I was in for a spec pickup truck and the ambulance that J H Barkau had in inventory. From the moment I stepped into J H BARKAU Car Dealership, I knew I was in for a special experience. The entire process, from browsing to purchasing my specialty vehicles, was seamless and enjoyable, thanks to their outstanding team and customer-focused approach. Welcoming Atmosphere: As soon as I walked through the doors, I was greeted with warm smiles and a friendly atmosphere. The showroom was impeccably organized, showcasing a wide variety of vehicles that catered to every need and preference. The layout made it easy to explore, and I immediately felt comfortable. Knowledgeable Staff: I was fortunate to work with Joe, one of the sales representatives, who was incredibly knowledgeable about the vehicles on the lot. He took the time to understand my needs and preferences, providing recommendations without any pressure. Joe was patient, answering all my questions and ensuring I had all the information I needed to make an informed decision. Test Drive Experience: The test drive was another highlight of my visit. Joe encouraged me to take my time and truly experience the vehicles. He provided insights on each car’s features, making the process engaging and informative. I appreciated the relaxed atmosphere, which allowed me to envision myself behind the wheel without feeling rushed. Transparent Pricing: When it came time to discuss pricing, I was pleasantly surprised by the transparency of the dealership. There were no hidden fees or surprises. The finance team walked me through various options, making it easy to understand the terms and find a plan that fit my budget perfectly. Customer-Centric Approach: What impressed me the most was the dealership’s commitment to customer satisfaction. After finalizing the purchase, they went above and beyond to ensure I was happy with my choice. They provided helpful tips on the car's features and even scheduled a follow-up call to check in on my experience. Post-Purchase Support: The service didn’t stop once I drove off the lot, which is a fantastic perk. Additionally, I received a personalized thank-you note from Joe, which truly reflected the dealership's dedication to creating lasting relationships with their customers. In conclusion, my experience at J H BARKAU Car Dealership was nothing short of exceptional. From the welcoming environment to the knowledgeable and caring staff, every aspect was handled with professionalism and genuine care. I left with not just a new car, but a sense of satisfaction and trust in a dealership that truly values its customers. I highly recommend J H Barkau Car Dealership to anyone in the market for a vehicle! More

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