JJ Von Deylen

The job got done. Some communication would have been nice. In the past someone talked to me about the condition of my car. I guess that's what you get with an old car. Some communication would have been nice. In the past someone talked to me about the condition of my car. I guess that's what you get with an old car. More

by Wjn75 Verified Customer Verified Customer

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My sliding door cable broke on Sunday the 14 of July. Called the next day and they couldn’t get me in till Wednesday. Dropped the car off on Tuesday night and they said they had to run a diagnostic when Called the next day and they couldn’t get me in till Wednesday. Dropped the car off on Tuesday night and they said they had to run a diagnostic when the cable was clearly dangling from the door. They claimed they ordered the part on Wednesday July 17 and it would be in in one to two days. I called back daily and got no where. Lisa finally called me back on July 26 stating the part was in when could I bring the van in next week. I told her Monday she said it would take the whole day. Mind you this is a customer support problem with Toyota so it is scheduled to take less than an hour. I dropped the van off Sunday night and JJ called me Monday morning and stated they would need two days to fix. They scheduled me for Monday when they knew they would not get to it until Tuesday. When I got the van back all of my belongings were thrown to the back including my infant’s car seat base! I am very disappointed in the service I received! More

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The service peoplle were very friendly. They explained all of the work that they were doing. They explained all of the work that they were doing. More

by brian@glassmoyer.com Verified Customer Verified Customer

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Not impressed by the maintenance work on my wife's car. Had to bring it back and they charged us more. Didn't have the problem when we brought it in for maintenance but they said it was a totally different Had to bring it back and they charged us more. Didn't have the problem when we brought it in for maintenance but they said it was a totally different issue hmmmm More

by DSCHIELE3636 Verified Customer Verified Customer

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Great job JJ and the Jim White Toyota Team! ! I love my Toyota Rave 4 Hybrid!! ! I love my Toyota Rave 4 Hybrid!! More

by Tomhuff0 Verified Customer Verified Customer

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Very pleasant to work with. The service department is great at explaining the items found and working with you to get the work done in a timely manner. The sales team will help The service department is great at explaining the items found and working with you to get the work done in a timely manner. The sales team will help you find the car that you want too. They were able to get the features into a price range that was better than expected. More

by MWR Verified Customer Verified Customer

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Fabulous service , friendly and helpful. Always accommodating. Informative and helpful.wonderful employees great job thank you Always accommodating. Informative and helpful.wonderful employees great job thank you More

by CINDYWALTON Verified Customer Verified Customer

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Everyone at Jim White Toyota is always extremely helpful and pleasant, service is fast and efficient across the board! and pleasant, service is fast and efficient across the board! More

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Dealership is good. Service pricing is kinda expensive. $110 for an oil change that other dealers in the area are doing for $80 Service pricing is kinda expensive. $110 for an oil change that other dealers in the area are doing for $80 More

by Rockets8899 Verified Customer Verified Customer

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Always prompt with reservation time. ..text reminders professional..nice lounge area Would definitely recommend this dealership.. ..text reminders professional..nice lounge area Would definitely recommend this dealership.. More

by BARBARALOUANN Verified Customer Verified Customer

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