JJ Durr
JJ Durr at Motorworld Hyundai
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JJ Durr

Service Advisor

Motorworld Hyundai

150 Motorworld Dr
Wilkes-Barre, PA 18702

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11 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

17 yrs, 6 mos

Languages Spoken

English English

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rated

11 Reviews

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11 Reviews of JJ Durr

November 28, 2023

Dealership Rating
Employee Rating

I've dealt with Mike Gyory with Service on my 2020 Hyundai Palisade I recently traded in at another dealership. During the time I had it serviced there, with record keeping with the Platinum Service More

by Brian L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Gyory , Erin Kosisky, Laura Muzzy

Dec 01, 2023

Motorworld Hyundai responded

We appreciate your feedback about MotorWorld Hyundai and are sorry to hear you were disappointed after your visit to our Service Department. Thank you for speaking to our Service Manager, Mike Gyory and we are glad he was able to help you and address your concerns. We ask that you please continue to contact Mike, at 570.821.3758 or Mgyory@MotorWorldGroup.com for any additional questions or concerns you may have. Thank you.

January 19, 2022

Dealership Rating
Employee Rating

THE ENTIRE STAFF IS VERY PROFESSIONAL AS WELL AS EFFICIENT. ALWAYS GO OUT OF THEIR WAY TO MAKE MY VISIT GO WELL. More

by LISA.KLIMAITIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gyory , Cami Kyttle, ERIN KOSISKY

Jan 21, 2022

Motorworld Hyundai responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing MotorWorld Hyundai!

March 30, 2021

Dealership Rating
Employee Rating

Corey Graham was the salesperson I worked with and he is very knowledgeable about the Hyundai Tucson. Corey answered all my questions without pressuring me to buy a new SUV. He provided the information on More

by memorylaneand2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Graham , David Chesko, Dan Coslett, Robin Jackson

Mar 31, 2021

Motorworld Hyundai responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at MotorWorld Hyundai so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 12, 2020

Dealership Rating
Employee Rating

Pleasant and always helpful. Knowledgeable with high initiative to correct problems. Makes customer satisfaction a priority. Initially bought my 2017 Tucson for safety reasons but found the service de More

by Susie C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gyory , Dan Coslett

Sep 14, 2020

Motorworld Hyundai responded

Susie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 04, 2020

Dealership Rating
Employee Rating

Positive experience Very good car buying experience. Nice suv at a fair price and no pressure from my salesman Cory Graham. Cory was very helpful,friendly and a pleasure More

by Dominick B
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Graham

September 21, 2018

Dealership Rating
Employee Rating

Hyundai The Best Have dealt with Dan and Bill for years and they are the best. Always there to help in any way- honest and caring people. And I totally love my Hyunda More

by rozwalsh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gyory , Dan Golubiewski, Bill Zaleppa

Sep 23, 2018

Motorworld Hyundai responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 10, 2018

Dealership Rating
Employee Rating

Best customer care ever From the day I got my Hyundai to everyday after having it, Alissa has been the best help to me, so extremely friendly, put me at complete ease all the More

by Amyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gyory , Gary Blackledge, Alissa Ruparelia

June 10, 2018

Dealership Rating
Employee Rating

Service for My 2015 Genesis Brought my Genesis in for service, oil change and filter, mentioned wear on leather drivers seat. JJ notified Hyundai and the seat cover was replaced. More

by lpjxk0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2018

Motorworld Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for the kind comments about JJ! Thank you again for the great review!

April 19, 2018

Dealership Rating
Employee Rating

5,000 mile service Top rated service/friendly/professional. Work complete in very timely manner. Nice waiting room and shuttle service availability great option. Very th More

by Kathiewynd204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cami Kyttle, Art Schaffer

Apr 23, 2018

Motorworld Hyundai responded

Hi Kathie, thank you so much for your positive comments about MotorWorld Hyundai! We are glad we could provide you with timely service. Please don't hesitate to reach out to us if there's anything more we can do!

April 03, 2018

Dealership Rating
Employee Rating

Quality service Jj Durr is the most genuine and attentive service advisor I have ever dealt with. He kept me updated throughtout my time there and my service was comp More

by Agiambra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2018

Motorworld Hyundai responded

Thank you again for taking the time to let us know how we did. It's great to see that everything was completed in a timely manner, and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1

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